Holiday Inn Nairobi Two Rivers Mall by IHG

Photo gallery for Holiday Inn Nairobi Two Rivers Mall by IHG

Terrace/patio
Meeting facility
Restaurant
Café
Fitness facility
Luxury
4.0 star property
9.2

Wonderful

Upscale hotel near Two Rivers Mall

Located close to Village Market and United Nations Office at Nairobi, Holiday Inn Nairobi Two Rivers Mall by IHG provides a terrace, an art gallery on-site and a shopping centre on-site. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a bar.

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View map
Off Limuru Rd at Runda, Two Rivers Mall, Nairobi, 00100
  • Place, Two Rivers Mall
    ‪1 min walk‬
  • Place, Funscapes Theme Park
    ‪2 min walk‬
  • Place, Rosslyn Riviera Mall
    ‪13 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪32 min drive‬

Room options

Suite, 1 Bedroom (Panoramic View)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Premium Room, 1 Queen Bed (Karura Forest View)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed (Karura Forest View)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Premium Room, 2 Single Beds (Karura Forest View)

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Premium Room, 1 Queen Bed, Balcony (Ferris Wheel View)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Family Room

  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

About the area

Nairobi

With a stay at Holiday Inn Nairobi Two Rivers Mall by IHG in Nairobi, you'll be connected to a shopping center, just steps from Two Rivers Mall and a 5-minute drive from Village Market. .This hotel is 2.5 mi (4 km) from Karura Forest and 3.3 mi (5.2 km) from United Nations Office at Nairobi.

What's nearby

  • Two Rivers Mall - 1 min walk - 0.0 km
  • Funscapes Theme Park - 2 min walk - 0.2 km
  • Rosslyn Riviera Mall - 13 min walk - 1.2 km
  • United Nations Office at Nairobi - 5 min drive - 3.7 km
  • Nairobi National Park - 20 min drive - 18.0 km

Getting around

  • Syokimau Station - 28 min drive
  • Nairobi (WIL-Wilson) - 42 min drive

Restaurants

  • ‪Jiko Restaurant - Tribe Hotel - ‬4 min drive
  • ‪The Wine & Bottle Rosslyn - ‬6 min drive
  • ‪Panda Tea - ‬1 min walk
  • ‪Kraftory Biergarten - ‬6 min drive
  • ‪Artcaffe - ‬1 min walk

About this property

Holiday Inn Nairobi Two Rivers Mall by IHG

Holiday Inn Nairobi Two Rivers Mall by IHG offers 171 air-conditioned accommodations with safes and coffee/tea makers. Satellite television is provided. Rooms have partially open bathrooms. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Nairobi hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 171 air-conditioned guestrooms. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Partially open bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, babysitting (surcharge), and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Nairobi? This hotel has 237 square feet (22 square meters) of space consisting of conference space and 10 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM.
Holiday Inn Nairobi Two Rivers Mall by IHG has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle equipment shop
  • Bicycle repair station
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's books
  • Children's dinnerware
  • Children's games
  • High chair
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 10 meeting rooms
  • 237 square feet of conference space
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • 4G smartphone data speed
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Smartphone
  • Soundproofed rooms
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: M-Pesa
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

City Lodge Hotel Two Rivers Mall Nairobi
City Lodge Hotel Two Rivers Mall
City Lodge Two Rivers Mall Nairobi
City Lodge Two Rivers Mall
Nairobi Two Rivers Mall By Ihg
City Lodge Hotel at Two Rivers
City Lodge Hotel at Two Rivers Mall
Holiday Inn Nairobi Two Rivers Mall by IHG Hotel
Holiday Inn Nairobi Two Rivers Mall an IHG Hotel
Holiday Inn Nairobi Two Rivers Mall by IHG Nairobi
Holiday Inn Nairobi Two Rivers Mall by IHG Hotel Nairobi

Holiday Inn Nairobi Two Rivers Mall by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 126 out of 164 reviews
Rating 8 - Good. 20 out of 164 reviews
Rating 6 - Okay. 7 out of 164 reviews
Rating 4 - Poor. 3 out of 164 reviews
Rating 2 - Terrible. 8 out of 164 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Clément

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 1 night in Feb 2026

2/10 Terrible

Sharod Neal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at this property and unfortunately had a very frustrating experience after checkout. Day later, I was contacted via WhatsApp by a reservations coordinator claiming I owed additional money for a room upgrade that was never clearly communicated or properly settled during my stay. For a globally recognized brand like Holiday Inn / IHG, I expected professional billing practices and transparent communication. Instead, I received an informal message stating they were “stressed and worried” about the payment — which is not the level of professionalism guests should experience. If there were outstanding charges, they should have been addressed at checkout with a proper, itemized invoice — not pursued afterward through messaging apps. This created unnecessary concern about the legitimacy of the request and reflects poorly on the hotel’s operational standards. Travelers should carefully review their folio before leaving and insist on a final receipt to avoid similar situations. While the location is convenient, the post-stay billing process significantly impacted my overall impression. I hope management improves their communication and accounting procedures so future guests do not experience the same issue.
Stayed 6 nights in Jan 2026

10/10 Excellent

Denise, Washington

Stayed 2 nights in Feb 2026

10/10 Excellent

Cherissa

Good and very quiet spot! For active
Stayed 5 nights in Jan 2026

10/10 Excellent

Leon

Stayed 1 night in Jan 2026

6/10 Okay

Danielle

Travelled with family
Liked: Cleanliness
Did not honour what I booked depite asking twice for the proper room. "Queen" bed is not an actual queen. We were downgraded despite being gold members and other benefits were not honoured Restaurant staff were friendly and great.
Stayed 4 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Staff(special mention to Randy and Lief at Reception and Milka at the restaurant). All staff was very kind and helpful. Loved the room which was very clean.The amenities in the room was also great.
Stayed 3 nights in Jan 2026

10/10 Excellent

Nathan Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room, quiet hotel
Stayed 7 nights in Jan 2026

10/10 Excellent

LUCIANE Z A

Liked: Amenities
The hotel is very good, but the best thing is that it's located inside a shopping center complex.
Stayed 6 nights in Jan 2026

10/10 Excellent

Jackie A

Travelled with family, Travelled with group
Absolutely great
Stayed 2 nights in Jan 2026

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, room was clean, staff were helpful and friendly. I would define stay there again.
Stayed 7 nights in Dec 2025

10/10 Excellent

Johanna

Stayed 6 nights in Dec 2025

6/10 Okay

Kiera

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly. The establishment was clean. We enjoyed our stay!
Stayed 8 nights in Dec 2025

10/10 Excellent

Teshia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, consistent quality of food, friendly staff.
Stayed 9 nights in Dec 2025

10/10 Excellent

Tonya

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vacation was excellent.
Stayed 9 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kareem

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and nice accommodations
Stayed 6 nights in Dec 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything stood out..
Stayed 2 nights in Oct 2025

10/10 Excellent

Tomi

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 11 nights in Nov 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Esther

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great food options and amazing staff!
Stayed 7 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was excellent
Stayed 1 night in Oct 2025