Mercure Nairobi Upper Hill Nairobi, KEN - Best Price Guarantee

Room type	Options	Nightly price	Book
Classic Room, 1 King Bed 30 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.5 1 King Bed 323 sq feet Internet - Free WiFi and wired Internet access Entertainment - 42-inch TV with premium channels Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service Sleep - Turndown service and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Wheelchair accessible Non-Smoking		Select dates to see price
Other room types
Superior Room, 1 King Bed 40 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.5 1 King Bed 431 sq feet Internet - Free WiFi and wired Internet access Entertainment - 42-inch TV with premium channels Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service Sleep - Turndown service and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Wheelchair accessible Non-Smoking		Select dates to see price

Hotel Amenities

Lift
Wheelchair accessible
Hair salon
Concierge services
Gift shops or newsstand
Total number of rooms - 44
Number of floors - 8
Number of buildings/towers - 1
Airport transport (surcharge)
Conference space
Breakfast available (surcharge)
Laundry facilities
Safe-deposit box at front desk
24-hour front desk
Porter
Dry cleaning/laundry service
Limo or Town Car service available
Swimming pool
Meeting rooms
Smoke-free property
Tours/ticket assistance
Free WiFi
Wired Internet access - surcharge
Year Built – 2010
Number of restaurants - 2
Conference space size (feet) - 5813
Conference space size (meters) - 540
Snack bar/deli
Free self parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Luggage storage
Babysitting or childcare (surcharge)
Vegetable garden
Ballroom
Banquet hall
Coworking spaces
Vegetarian breakfast available
Organic food
Locally-owned & organised tours & activities
Showcase for local artists
Locally-sourced food on site (80% or more)
At least 80% of all lighting comes from LEDs
Vegan menu options available
Vegetarian menu options available
Bulk dispenser for toiletries
No single-use plastic soft drink bottles
No single-use plastic stirrers
Biodegradable/compostable stirrers
No single-use plastic straws
Biodegradable/compostable straws
No single-use plastic water bottles
Reusable cups only
Reusable tableware only
Water-efficient showers only
No accessible shuttle
Accessible airport shuttle
Number of accessible parking spaces 10
Tile flooring in public areas
Registration desk height (inches) - 47
Registration desk height (centimetres) - 120
Lift door width (inches) - 47
Lift door width (centimetres) - 120

Family Friendly Amenities

Family property
Number of outdoor pools - 1
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
Refrigerator
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Wired internet access - surcharge

Languages spoken

English
French
Arabic
Swahili

Parking

Free self parking , Free valet parking

Room Amenities

Mercure Nairobi Upper Hill offers 44 air-conditioned accommodations with minibars and safes. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Air conditioning
Television
Fridge
Minibar
Coffee/tea maker
Daily housekeeping
Phone
Private bathroom
Bathrobes
Free toiletries
Hair dryer
Iron/ironing board
In-room safe
Room service (24 hours)
Desk
Soundproofed rooms
Turndown service
Free bottled water
Premium TV channels
Slippers
Shower/tub combination
Satellite TV service
Free WiFi
Free wired Internet
TV size 42
TV size (measurement) inch
Free cots/infant beds
Electric kettle
Towels provided
Linens provided
Number of bathrooms: 1
Housekeeping on request
Eco-friendly cleaning products provided
Eco-friendly toiletries
LED light bulbs
Recycling
Change of towels (on request)
Change of bed sheets (on request)
Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Baraka Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Sikia Restaurant - This fine-dining restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Things to do

Golfing nearby

Accessibility

Wheelchair-accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

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Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!

Pet Policy

No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

No rollaway/extra beds available

Service animals not allowed

Debit cards not accepted

Staffed front desk

Smoke detector

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities on site

Property follows sanitisation practices of Ecolab (3rd party expert - Global)

Mobile key entry is not available

Food service has been amended for enhanced safety

Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Fees

Optional extras

Fee for buffet breakfast: approximately USD 30 per person
Fee for wired internet in public areas: USD 2.5 per day (rates may vary)
Airport shuttle fee: USD 35 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Crowne Plaza Hotel Nairobi
Crowne Plaza Nairobi
Nairobi Crowne Plaza Hotel

We should mention

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Information missing or incorrect? Tell us! Opens in a new window

Mercure Nairobi Upper Hill

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Get an overview of this hotel
Suburban Nairobi hotel in Nairobi Upper Hill with 2 restaurants

Popular property highlights

Languages spoken

Mercure Nairobi Upper Hill

Hotel Amenities