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GemSuites Hotel & Apartments, Riverside

4.5 star property

Photo gallery for GemSuites Hotel & Apartments, Riverside

Front of property
View from room
Sauna
Property entrance
1 bedroom, premium bedding, in-room safe, individually furnished

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Bar
  • Spa
  • Housekeeping
  • Room service

Explore the area

View map
Riverside Lane, Lavington, Nairobi, 00202
  • Place, University of Nairobi
    ‪15 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪2 min drive‬
  • Place, Yaya Centre
    ‪4 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min drive‬

Room options

View all photos for Apartment Bed 2

1 bedroom, premium bedding, in-room safe, individually furnished

Apartment Bed 2

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment Bed 1

1 bedroom, premium bedding, in-room safe, individually furnished

Apartment Bed 1

  • Sleeps 2
  • 1 King Bed

View all photos for Hotel Suite

1 bedroom, premium bedding, in-room safe, individually furnished

Hotel Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse

1 bedroom, premium bedding, in-room safe, individually furnished

Penthouse

  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

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The price is NZ$262
includes taxes & fees
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About the area

Nairobi

With a stay at GemSuites Hotel & Apartments, Riverside in Nairobi (Kilimani), you'll be within a 15-minute drive of United Nations Office at Nairobi and Nairobi National Park. .This luxury hotel is 8.4 mi (13.4 km) from Thika Road Mall and 0.6 mi (0.9 km) from Central Park.

What's nearby

  • Uhuru Park - 8 min walk - 0.7 km
  • Nairobi Hospital - 15 min walk - 1.3 km
  • University of Nairobi - 15 min walk - 1.3 km
  • Kenyatta International Convention Centre - 2 min drive - 2.2 km
  • Yaya Centre - 4 min drive - 3.0 km

Getting around

  • Syokimau Station - 26 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 29 min drive

Restaurants

  • ‪The Serena Nairobi Hotel - ‬11 min walk
  • ‪Alan Bobbes Bistro - ‬4 min drive
  • ‪Hillside Grill - ‬14 min walk
  • ‪Aksum Bar - ‬11 min walk
  • ‪Cafe Maghreb (Serena) - ‬12 min walk

About this property

GemSuites Hotel & Apartments, Riverside

Art Deco hotel with a full-service spa and a health club
GemSuites Hotel & Apartments, Riverside offers 94 accommodations, which are accessible via exterior corridors and feature DVD players and safes. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 94 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 55-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a steam room. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at Argenti, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Nairobi? This hotel has 431 square feet (40 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Argenti - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Argenti

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Steam room

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre (431 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • No lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 100
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Vegan dining options

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Meal delivery service
  • Microwave
  • Oven
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters
  • Fan
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from September 11 2025 to September 15 2025 (dates subject to change).
The property will be renovating from October 3 2025 to October 7 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Business center
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 35.00 per vehicle (one-way, maximum occupancy 5)
  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Gemsuites Luxury Serviced Apar Hotel Nairobi
Gemsuites Luxury Serviced Apar Hotel
Gemsuites Luxury Serviced Apar Nairobi
GemSuites Hotel Apartments Riverside Nairobi
GemSuites Hotel Apartments Riverside
GemSuites Riverside Nairobi
GemSuites Riverside
Gemsuites Luxury Serviced Apar
GemSuites Hotel & Apartments, Riverside Hotel
GemSuites Hotel & Apartments, Riverside Nairobi
GemSuites Hotel & Apartments, Riverside Hotel Nairobi

GemSuites Hotel & Apartments, Riverside Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

5.0/10

Amenities

7.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Jael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly and helpful
Stayed 8 nights in May 2025

6/10 Okay

Oscar

Business traveller
Liked: Cleanliness, staff & service
Very friendly staff but they’re understaffed. Water in the shower was warm, at best.
Stayed 8 nights in Aug 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Nov 2019