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Hotel Rio

3.0 star property

Photo gallery for Hotel Rio

Terrace/patio
Front of property
Breakfast, lunch, dinner served; local and international cuisine
Reception
Deluxe Triple Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Spa
  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Muthaiti Avenue, Nairobi, Nairobi West, 00506
  • Uhuru Park
    ‪1 min drive‬
  • Kenyatta International Convention Centre
    ‪2 min drive‬
  • Nairobi National Park
    ‪6 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 11 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 10 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Best Western Plus Meridian Hotel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1000)
The price is NZ$149
for 1 room
includes taxes & fees
10 Jul - 11 Jul
Best Western Plus Meridian Hotel

About the area

Nairobi

Located in Nairobi (Lang'ata), Hotel Rio is within a 5-minute drive of Nyayo National Stadium and Uhuru Park. .This spa hotel is 1.8 mi (2.9 km) from Nairobi Railway Museum and 1.9 mi (3.1 km) from Kenya Railway Golf Club.

What's nearby

  • Nyayo National Stadium - 5 min walk - 0.5 km
  • Uhuru Park - 1 min drive - 1.5 km
  • Kenyatta International Convention Centre - 2 min drive - 2.2 km
  • Nairobi National Park - 6 min drive - 4.4 km
  • Yaya Centre - 7 min drive - 4.8 km

Getting around

  • Syokimau Station - 21 min drive
  • Nairobi (WIL-Wilson) - 5 min drive

Restaurants

  • ‪Pork Centre (Nairobi West Mall) - ‬6 min walk
  • ‪Birongo Square - ‬2 min walk
  • ‪Club Kuche Kuche - ‬16 min walk
  • ‪Java House - ‬11 min walk
  • ‪Summerdale Inn - ‬5 min walk

About this property

Hotel Rio

Hotel with free parking, near Nyayo National Stadium
Hotel Rio offers 65 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Nairobi hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Stay in one of 65 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
For lunch or dinner, stop by Brasileo, a restaurant that specializes in local and international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
Brasileo - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
24-hour room service is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Brasileo

Things to do

  • Gym
  • Nightclub

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (254 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash

Property is also known as

Rio Nairobi
Hotel Rio Nairobi
Hotel Rio Hotel
Hotel Rio Nairobi
Hotel Rio Hotel Nairobi

Hotel Rio Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 4 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Gaurav

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor staff service. Do not lodge their expedia bookings and takes time to find. Overall a poor experience
Stayed 1 night in May 2024

8/10 Good

LAZARUS

Travelled with family
Stayed 1 night in Jan 2024

6/10 Okay

Elvis

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

stojan

Liked: Cleanliness, staff & service, property conditions & facilities
People are nice and friendly
Stayed 5 nights in Oct 2022

4/10 Poor

Paulina

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The bed was horrible it was like sleeping on a table top. Weird people hung around the reception felt insecure. Food and service staff were great
Stayed 1 night in Oct 2021

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice stay at rio,staff real professional and friendly.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2019

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was 1 bay just for resting
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay the hotel is at a convenient location for people interested in exploring different parts of Nairobi.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service.

A good place to stay in Nairobi close to city center.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was wonderful the free breakfast was cold but I managed other then that my stay was great I wish they put a do not disturb signs on the door
Stayed 2 nights in Mar 2018

8/10 Good

jack, Philadelphia PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for the price

I would certainly stay here if you want to be economical. It’s clean, looks new and staff are great.
Stayed 1 night in Nov 2017

10/10 Excellent

Abdulkadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good short stay hotel

good hotel but they need to improve on the breakfast and limited parking space for guests
Stayed 1 night in Jul 2017

4/10 Poor

D B, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be a nice hotel but in a very noisy location

Misleading details on website. There was no manager available to answer my questions on why the website indicated that the hotel had a gym only to be told it was under renovation with no alternative suggestions or offers. I asked why there were just four TV channels but the staff on duty said they had no idea and would send someone to the room to see what they could do but no one appeared even though I had offered to pay to receive extra channels to take away the evening boredom. The location was so noisy at night due to local bars and traffic that it was impossible to sleep. Most of the staff did not even say a courteous hello may be because I was an African...

2/10 Terrible

Clayob, Addis Ababa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They gave away our room

Due to an accident in the NBO airport our flight was delayed for 6 hours and instead of arriving around 23.00, we arrived around 3.30. The room had been paid in advance and on the reservation it was mentioned that there was no need to confirm the booking and that the room would be available also for late arrival. To our surprise when we arrived the hotel was fully booked and our room was given away. We were given the most ridiculous excuses like the fact that the booking was for the 27th but as we arrived after midnight, so it had become the 28th, our booking was no longer valid as it was no longer the 27th. After insisting they had to find a solution, they gave us an unfinished room, in the sense that there was no tap in the sink and there were no light bulbs but considering how tired we were we accepted. The bed itself was good and the sheets were clean but it was not worth the price we paid. The next morning, after barely 4 hours sleep, we went for breakfast. The booking mentioned breakfast buffet included but there was no buffet and we had to pay for the breakfast. Not recommended.