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Hyatt Place Nairobi Westlands

Property class: 5 and above

Photo gallery for Hyatt Place Nairobi Westlands

Exterior
Creator video - submitted by Neil’s Travel Picks
Restaurant
Exterior
City view from property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
10 Lower Kabete Rd, Nairobi, Nairobi County, 43114
  • Place, Sarit Centre
    ‪1 min walk‬
  • Place, Westgate Shopping Mall
    ‪3 min walk‬
  • Place, Nairobi Education Centre - Animal Orphanage
    ‪5 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom (King)

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, 1 Bedroom (King)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Forest)

55-inch TV with cable channels

Deluxe Room, 1 King Bed (Forest)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (King)

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (King)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Multiple Beds

Shower, towels

Deluxe Room, Multiple Beds

  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom

Minibar, laptop workspace, soundproofing, iron/ironing board

Executive Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Shower, towels

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Lobby
Novotel Nairobi Westlands
Spring Valley
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 133 reviews
The price is NZ$266
includes taxes & fees
8 May - 9 May
Novotel Nairobi Westlands

About the area

Nairobi

With a stay at Hyatt Place Nairobi Westlands in Nairobi (Highridge), you'll be within a 15-minute drive of United Nations Office at Nairobi and Nairobi National Park. .This luxury hotel is 8.1 mi (13.1 km) from Thika Road Mall and 0.4 mi (0.6 km) from Sarit Centre.

What's nearby

  • Sarit Centre - 1 min walk - 0.1 km
  • Westgate Shopping Mall - 3 min walk - 0.3 km
  • Nairobi Education Centre - Animal Orphanage - 5 min walk - 0.5 km
  • Oshwal Religious Centre - 8 min walk - 0.7 km
  • University of Nairobi - 3 min drive - 2.6 km

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 20 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬3 min walk
  • ‪Java House - ‬5 min walk
  • ‪NewsCafe Sarit Centre - ‬4 min walk
  • ‪Alloy - ‬6 min walk
  • ‪Fonda's Taqueria Westlands - ‬3 min walk

About this property

Hyatt Place Nairobi Westlands

Hyatt Place Nairobi Westlands offers 168 air-conditioned accommodations with minibars and complimentary bottled water. Accommodations offer separate sitting areas and include desk chairs. A pillow menu is available. Premium cable television is provided.

Bathrooms include showers. This Nairobi hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 168 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include separate sitting areas and free tea bags/instant coffee, and housekeeping is provided daily.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite at one of the hotel's 2 restaurants. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Nairobi? This hotel has 3703 square feet (344 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Hyatt Place Nairobi Westlands has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Things to do

  • 24-hour gym
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (3,703 square foot of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (89 centimetre high)
  • Grab bar near toilet (89 centimetre high)
  • Lift (173 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (76 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
2 total (up to 165 lbs per pet)

Children and extra beds

Children are welcome

Important information

Optional extras

  • Pet fee: USD 30 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards

Property is also known as

Hyatt House Nairobi
Hyatt Place Nairobi
Hyatt House Nairobi Westlands
Hyatt Place Nairobi Westlands Hotel
Hyatt Place Nairobi Westlands Nairobi
Hyatt Place Nairobi Westlands Hotel Nairobi

Hyatt Place Nairobi Westlands Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 80 out of 89 reviews
Rating 8 - Good. 5 out of 89 reviews
Rating 6 - Okay. 0 out of 89 reviews
Rating 4 - Poor. 1 out of 89 reviews
Rating 2 - Terrible. 3 out of 89 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, amenities
Clean room,helpful staff, very good breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large clean rooms, delicious buffet breakfast with lots of food and drink options, nice gym.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rodolfo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff member are very nice, clean ad spacious room.
Stayed 1 night in Jan 2026

10/10 Excellent

Rodolfo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is huge, clean and spotless. Staff are way beyond nicer than any hotel we’ve been in the world.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice big and comfortable room. Friendly staff and conveniently located
Stayed 1 night in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in Westlands - convenient location, spacious rooms and very good breakfast. A must stay when in Nairobi!
Stayed 3 nights in Dec 2025

10/10 Excellent

Alice

Stayed 1 night in Dec 2025

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Can't fault, helpful reception team, and stunning hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Amos

Stayed 1 night in Dec 2025

10/10 Excellent

Alfredo

Stayed 4 nights in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel - in a convenient location in Westlands close to Sarit Centre. The rooms were clean & spacious, and the breakfast is incredible!
Stayed 1 night in Dec 2025

10/10 Excellent

parinaz, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Oct 2025

10/10 Excellent

William

Stayed 2 nights in Dec 2025

10/10 Excellent

Ilaki

Stayed 1 night in Dec 2025

10/10 Excellent

DIEGO

Stayed 7 nights in Nov 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable and enjoyable stay. I look forward to returning.
Stayed 9 nights in Nov 2025

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
My recent stay at the hotel was an absolutely exceptional experience. The level of customer service provided by the staff was truly outstanding. They consistently went above and beyond to ensure all guest needs were met with professionalism and courtesy. I have rarely encountered such a dedicated and attentive team during my travels. This establishment sets a very high standard for hospitality.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mandy

Business traveller
Liked: Cleanliness, staff & service, amenities
I was very happy with my 2-night stay. I was unhappy with noise the first night and the hotel relocated me the next day without delay. Very thoughtful. The rooms are very nice and clean. I would come again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Great staff. Quick check in Comfortable room Good location near Sarit Center
Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Stayed 2 nights in Oct 2025

10/10 Excellent

Henry

Stayed 4 nights in Oct 2025

10/10 Excellent

Dave

Stayed 4 nights in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness
My stay at the hotel was very successful. The only problem was the inability to receive an invoice, which I learned about shortly after arrival.
Stayed 11 nights in Sep 2025

10/10 Excellent

Fred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Excellent Hotel spacious rooms and directly oppisite Sarit shopping centre
Stayed 2 nights in Oct 2025