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Aparthotel

Pan Pacific Serviced Suites Nairobi

5.0 star property

Photo gallery for Pan Pacific Serviced Suites Nairobi

Lobby lounge
Bar (on property)
Exterior
2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View map
Corner of Westlands Road & Chiromo Lane, Global Trade Center (GTC), Nairobi
  • University of Nairobi
    ‪8 min walk‬
  • Sarit Centre
    ‪17 min walk‬
  • Kenyatta International Convention Centre
    ‪3 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪20 min drive‬

Room options

View all photos for Four Bedroom Penthouse

Four Bedroom Penthouse | Living area

Four Bedroom Penthouse

  • 309 sq m
  • 4 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for One Bedroom Premier Suite King

43-inch Smart TV with satellite channels, TV

One Bedroom Premier Suite King

  • 108 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Deluxe Suite King

2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

One Bedroom Deluxe Suite King

  • 82 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite King

43-inch Smart TV with satellite channels, TV

One Bedroom Suite King

  • 82 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Deluxe Suite King & Queen

2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Two Bedroom Deluxe Suite King & Queen

  • 108 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Suite King & Queen

Full-sized fridge, microwave, oven, stovetop

Two Bedroom Suite King & Queen

  • 108 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Suite King & Twin

2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Two Bedroom Suite King & Twin

  • 108 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

Similar properties

Exterior

Hyatt Regency Nairobi Westlands

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 58 reviews
The price is NZ$237
includes taxes & fees
11 Oct - 12 Oct
Hyatt Regency Nairobi Westlands

About the area

Nairobi

With a stay at Pan Pacific Serviced Suites Nairobi in Nairobi (Westlands), you'll be within a 15-minute drive of United Nations Office at Nairobi and Thika Road Mall. .This luxury aparthotel is 7.5 mi (12 km) from Nairobi National Park and 0.8 mi (1.3 km) from University of Nairobi.
View more Aparthotels in NairobiOpens in a new window

What's nearby

  • University of Nairobi - 8 min walk - 0.7 km
  • Nairobi National Museum - 8 min walk - 0.7 km
  • Sarit Centre - 17 min walk - 1.4 km
  • The Aga Khan University Hospital - 3 min drive - 2.2 km
  • Kenyatta International Convention Centre - 3 min drive - 3.0 km

Getting around

  • Syokimau Station - 25 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 28 min drive

Restaurants

  • ‪Milan Kenya - ‬3 min walk
  • Cavalli @ The Manor
  • YUNION KE
  • Mr. Pang
  • Pablo’s Mexican Kitchen

About this property

Pan Pacific Serviced Suites Nairobi

Luxury aparthotel with a sauna connected to a shopping center in Nairobi
Pan Pacific Serviced Suites Nairobi offers 128 air-conditioned accommodations with all-in-one washer/dryers and safes. Rooms open to furnished balconies. These individually furnished accommodations have separate sitting areas and include desks and dining tables. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. 43-inch Smart televisions come with satellite channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 128 individually furnished guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and ovens. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies. 43-inch Smart televisions are provided, with satellite programming available.
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a reception hall.
Take advantage of the aparthotel's room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This aparthotel has 5 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and extended parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Car hire
  • Car not required
  • Onsite parking available only on request
  • Secured, covered extended parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children's games
  • Free cot
  • Playground

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen island
  • Microwave
  • Oven
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 25 for adults and USD 25 for children
  • Dining table
  • Limited room service

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 43-inch Smart TV with satellite channels

Outdoor areas

  • Furnished balcony

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • 5 meeting rooms
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 15 per pet per night
  • Deposit: USD 15 per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bathtub
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Billiards/pool table
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 128 units
  • Cleaning products are eco-friendly
  • Individual furnishings
  • Reception hall
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet (varies based on length of stay), plus a deposit of USD 15 per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
  • Airport shuttle fee: USD 45 per person (one-way)
  • Airport shuttle fee per child: USD 45 (one-way), (up to 5 years old)
  • Pet deposit: USD 15 per night
  • Pet fee: USD 15 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Pan Pacific Serviced Suites Nairobi Nairobi
Pan Pacific Serviced Suites Nairobi Aparthotel
Pan Pacific Serviced Suites Nairobi Aparthotel Nairobi

Pan Pacific Serviced Suites Nairobi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 12 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Priscah K

Liked: Cleanliness, property conditions & facilities
Great service
Stayed 1 night in Apr 2025

10/10 Excellent

Rodrigue

Liked: Cleanliness, property conditions & facilities
All nice
Stayed 1 night in Feb 2025

10/10 Excellent

SupaNova

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel/suite with a welcoming competent staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I can’t say great things about Pan Pacific. I’ll recommend this place to any traveling to Nairobi. Staff was very friendly and helpful as well.
Stayed 4 nights in May 2024

8/10 Good

Craig

Business traveller
Liked: Cleanliness, room comfort

One of the best in Kenya

Just two issues. 1) The security is just to much. 2) The property is so large it requires long walks.
Stayed 3 nights in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
I think this is the best place to stay in Nairobi. When the mall is completed, shopping and eating can be done within next door

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Oluyemi

Stayed 3 nights in Sep 2023

8/10 Good

Richard

Stayed 3 nights in Jan 2024