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Aparthotel

Pan Pacific Serviced Suites Nairobi

5.0 star property

Photo gallery for Pan Pacific Serviced Suites Nairobi

Exterior
Four Bedroom Penthouse | Living area
Lobby
Four Bedroom Penthouse | City view
Outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Laundry room

Explore the area

View map
Corner of Westlands Road & Chiromo Lane, Global Trade Center (GTC), Nairobi
  • Place, University of Nairobi
    ‪8 min walk‬
  • Place, Nairobi National Museum
    ‪8 min walk‬
  • Place, Sarit Centre
    ‪17 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

View all photos for One Bedroom Suite King

43-inch Smart TV with satellite channels, TV

One Bedroom Suite King

  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Deluxe Suite King

Egyptian cotton sheets, premium bedding, down duvets

One Bedroom Deluxe Suite King

  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Premier Suite King

43-inch Smart TV with satellite channels, TV

One Bedroom Premier Suite King

  • City view
  • 108 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite King & Twin

43-inch Smart TV with satellite channels, TV

Two Bedroom Suite King & Twin

  • City view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Two Bedroom Suite King & Queen

43-inch Smart TV with satellite channels, TV

Two Bedroom Suite King & Queen

  • City view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Deluxe Suite King & Queen

43-inch Smart TV with satellite channels, TV

Two Bedroom Deluxe Suite King & Queen

  • City view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Four Bedroom Penthouse

Four Bedroom Penthouse | City view

Four Bedroom Penthouse

  • City view
  • 309 sq m
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Single Bed

View all photos for Deluxe Suite, 3 Bedrooms

Deluxe Suite, 3 Bedrooms | Dining room

Deluxe Suite, 3 Bedrooms

  • City view
  • 137 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 3 Bedrooms

43-inch Smart TV with satellite channels, TV

Suite, 3 Bedrooms

  • City view
  • 137 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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Lobby
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  • Spa
  • Parking included
  • Free Wi-Fi
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The price is NZ$333
includes taxes & fees
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About the area

Nairobi

With a stay at Pan Pacific Serviced Suites Nairobi in Nairobi (Westlands), you'll be within a 5-minute drive of Sarit Centre and The Aga Khan University Hospital. .This luxury aparthotel is 2 mi (3.2 km) from Kenyatta International Convention Centre and 4.7 mi (7.5 km) from United Nations Office at Nairobi.
View more Aparthotels in NairobiOpens in a new window

What's nearby

  • University of Nairobi - 8 min walk - 0.7 km
  • Nairobi National Museum - 8 min walk - 0.7 km
  • Kenya National Theatre - 15 min walk - 1.3 km
  • Sarit Centre - 17 min walk - 1.4 km
  • The Aga Khan University Hospital - 4 min drive - 2.6 km

Getting around

  • Syokimau Station - 27 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 28 min drive

Restaurants

  • ‪Cavalli @ The Manor - ‬5 min walk
  • ‪YUNION KE - ‬1 min walk
  • ‪Milan Kenya - ‬3 min walk
  • ‪Myna - ‬2 min walk
  • ‪Mr. Pang - ‬2 min walk

About this property

Pan Pacific Serviced Suites Nairobi

Pan Pacific Serviced Suites Nairobi offers 128 accommodations with all-in-one washer/dryers and complimentary bottled water. Rooms open to furnished balconies. These individually furnished accommodations have separate sitting areas and include dining tables and kitchen islands. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

43-inch Smart televisions come with satellite channels. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 128 individually furnished guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and ovens. Your Select Comfort bed comes with Egyptian cotton sheets. Rooms have private furnished balconies. 43-inch Smart televisions are provided, with satellite programming available.
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a reception hall. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 kilometers.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This aparthotel has 5 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and extended parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Pan Pacific Serviced Suites Nairobi has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 3 kilometres
  • Car hire
  • Car not required
  • Onsite parking available only on request
  • Secured, covered extended parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children's games
  • Free cot
  • Playground

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen island
  • Microwave
  • Oven
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Dining table
  • Limited room service

Bedrooms

  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 43-inch Smart TV with satellite channels
  • Art gallery

Outdoor areas

  • Furnished balcony

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • 5 meeting rooms
  • Laptop workspace

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 15 per pet per night
  • Deposit: USD 15 per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Billiards/pool table
  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 128 units
  • Cleaning products are eco-friendly
  • Individual furnishings
  • Reception hall
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet (varies based on length of stay), plus a deposit of USD 15 per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 45 (one-way), (up to 5 years old)
  • Pet deposit: USD 15 per night
  • Pet fee: USD 15 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Pan Pacific Serviced Suites Nairobi Nairobi
Pan Pacific Serviced Suites Nairobi Aparthotel
Pan Pacific Serviced Suites Nairobi Aparthotel Nairobi

Pan Pacific Serviced Suites Nairobi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 26 out of 33 reviews
Rating 8 - Good. 4 out of 33 reviews
Rating 6 - Okay. 1 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

9.6/10

Cleanliness

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Stuart

Stayed 4 nights in Dec 2025

10/10 Excellent

steven

Liked: Cleanliness, amenities
Clean security great staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Kevon, Saint Louis

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed my stay at the Pan Pacific! Check-in was smooth and easy and everyone at the front desk was welcoming and helpful. My room exceeded expectations and there was plenty of space to relax, the bed was very comfortable, and the shower was perfect for coming back from a multi day safari! There’s a Carrefour grocery store available with fresh fruits and other items that can be taken back to the room and prepared in the furnished kitchen. I’d definitely stay here again!
Stayed 1 night in Nov 2025

10/10 Excellent

Kevon, Saint Louis

Liked: Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

christopher

Liked: Cleanliness, amenities
Kind people and great accommodation
Stayed 2 nights in Dec 2025

10/10 Excellent

Shivanga

Business traveller
Liked: Amenities
Very cozy..
Stayed 7 nights in Nov 2025

10/10 Excellent

Olumbe

Spotless
Stayed 4 nights in Nov 2025

10/10 Excellent

Nicolas Paul

Stayed 2 nights in Nov 2025

10/10 Excellent

Abukar

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was very clean and quiet perfectly and staff were very friendly
Stayed 2 nights in Nov 2025

8/10 Good

Tarkisha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful unit,have everything you. Pool was to cold,but it was Beautiful and clean.
Stayed 2 nights in Oct 2025

8/10 Good

Tarkisha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice property with good accommodations. Can use better cleaning of the suites. And driver transportation is overpriced. Was told one price to go to Serit mall and was taken to another mall that cost more and was useless. Cheaper to uber.
Stayed 3 nights in Oct 2025

10/10 Excellent

ceaser

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property highly recommended.
Stayed 2 nights in Sep 2025

10/10 Excellent

Xiao Qian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Safety. Clean. Convenience
Stayed 2 nights in Aug 2025

10/10 Excellent

Priscah K

Liked: Cleanliness, property conditions & facilities
Great service
Stayed 1 night in Apr 2025

10/10 Excellent

Rodrigue

Liked: Cleanliness, property conditions & facilities
All nice
Stayed 1 night in Feb 2025

10/10 Excellent

SupaNova

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel/suite with a welcoming competent staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I can’t say great things about Pan Pacific. I’ll recommend this place to any traveling to Nairobi. Staff was very friendly and helpful as well.
Stayed 4 nights in May 2024

8/10 Good

Craig

Business traveller
Liked: Cleanliness, room comfort

One of the best in Kenya

Just two issues. 1) The security is just to much. 2) The property is so large it requires long walks.
Stayed 3 nights in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
I think this is the best place to stay in Nairobi. When the mall is completed, shopping and eating can be done within next door

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Oluyemi

Stayed 3 nights in Sep 2023

10/10 Excellent

Ke

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Richard

Stayed 3 nights in Jan 2024