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Courtyard By Marriott Nanaimo

3.0 star property

Photo gallery for Courtyard By Marriott Nanaimo

Exterior
Lobby
Lobby
Reception
Daily cooked-to-order breakfast for a fee

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Hot tub

Explore the area

Map
100 Gordon Street, Nanaimo, BC, V9R 5J4
  • Vancouver Island University
    ‪3 min drive‬
  • Departure Bay Ferry Terminal
    ‪6 min drive‬
  • Duke Point Ferry Terminal
    ‪17 min drive‬
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪6 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Nanaimo

When you stay at Courtyard By Marriott Nanaimo in Nanaimo, you'll be near the airport, within a 15-minute drive of Departure Bay Ferry Terminal and Duke Point Ferry Terminal. .This hotel is 0.1 mi (0.1 km) from Casino Nanaimo and 0.1 mi (0.1 km) from Vancouver Island Military Museum.

What's nearby

  • Nanaimo Museum - 2 min walk - 0.2 km
  • Old City Quarter - 6 min walk - 0.5 km
  • Vancouver Island University - 3 min drive - 2.3 km
  • Departure Bay Ferry Terminal - 6 min drive - 4.1 km
  • Duke Point Ferry Terminal - 17 min drive - 17.8 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 1 min drive

Restaurants

  • ‪Wendy's - ‬4 min walk
  • ‪Javawocky - ‬4 min walk
  • ‪The Vault Cafe - ‬3 min walk
  • ‪Lighthouse Bar and Restaurant - ‬5 min walk
  • ‪Penny's Palapa - ‬3 min walk

About this property

Courtyard By Marriott Nanaimo

Art Deco hotel with a 24-hour front desk and a coffee shop
Courtyard By Marriott Nanaimo offers 172 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 55-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 172 air-conditioned rooms featuring LED televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a hot tub. This Art Deco hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, a 24-hour front desk, and laundry facilities. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Courtyard By Marriott Nanaimo has a restaurant on site.

Languages

Arabic, English, Farsi, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 9 per day)
  • Covered parking on site (CAD 9 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: CAD 8 to 20 for adults and CAD 8 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 20 for adults, and CAD 8 to 15 for children
  • Covered self parking fee: CAD 9 per day
  • Nearby parking fee: CAD 9 per day (26 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Courtyard By Marriott Nanaimo Hotel
Courtyard By Marriott Nanaimo Nanaimo
Courtyard By Marriott Nanaimo Hotel Nanaimo

Courtyard By Marriott Nanaimo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 619 out of 875 reviews
Rating 8 - Good. 160 out of 875 reviews
Rating 6 - Okay. 46 out of 875 reviews
Rating 4 - Poor. 15 out of 875 reviews
Rating 2 - Terrible. 35 out of 875 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Scotty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Zach

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hot tub not working, customer service zero, window view was a concrete wall, and unfortunately that was the highlight of our stay!!!! It was my gf’s bday and I was trying to take her to a nice place, this will be the last time we book again with the Marriott. The lady at the front desk bedside manner was most underwhelming at best but I have to assume that is par for the course at the Marriott Courtyard. Thumbs down :(
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to lots of nice resturants
Stayed 3 nights in Mar 2025

4/10 Poor

Tishee

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hello there wasn’t anything online that hot tub wasn’t working the hotel said they would give me 25 percent discount through you
Stayed 1 night in Feb 2025

10/10 Excellent

Struan

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here every time I go through Nanaimo. Great location and clean and quiet rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Kaelin

Stayed 1 night in Mar 2025

10/10 Excellent

TERRI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet spot downtown nanaimo. Check in was quick and easy! Parking is across the street in a parkade.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark, Squamish

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay and exceptionally quiet!!
Stayed 1 night in Mar 2025

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean in good location for catching the ferry, and good location for food and casino
Stayed 1 night in Mar 2025

10/10 Excellent

Rochelle

Stayed 1 night in Feb 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Carla

Travelled with family
Liked: Cleanliness
TV wasn’t working in the room and front desk was not helpful trying to resolve the issue. Not very much parking for the hotel - which is also annoying when you are paying an extra $10/day for parking and very few parking spots designated for the hotel guests.
Stayed 3 nights in Feb 2025

10/10 Excellent

Louise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Guillermo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Rima

Business traveller
Not really worth the price. Hot tub broken, housekeeping doesn’t answer or call back. Marriott prices for 2 star stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Leatee

Liked: Cleanliness, staff & service, property conditions & facilities
I was only there for a night but the area seemed convenient.
Stayed 1 night in Feb 2025

10/10 Excellent

Keena

Travelled with family
Liked: Amenities
Great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Brandy, victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Port Theatre. Great location.
Stayed 1 night in Feb 2025

2/10 Terrible

Marcina

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Little communication during check in, although we had never stayed before. Hot tub out of service and no notification. Pool sensor broke and access to the pool was impossible for the whole morning. Our shower wouldnt drain properly, they "fixed it" but the problem remained. We attempted to get a quick dinner at the Bistro downstairs, simple .eals were selected and it took over an hour to get our food, baked mac and cheese was not baked and has no seasoning, chicken fingers were overcooked and dry. Very disappointing for a hotel restaurant. Upon check out they were unable to take multiple payment methods so the adults could split the room costs. Then they charged 2 cards the full amount of the stay. Still waiting to see the deposit returned from the stay as well. Needless to say, we will not be going back.
Stayed 4 nights in Feb 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So handy to be close to the Port theater nice clean comfy rooms
Stayed 2 nights in Feb 2025

6/10 Okay

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine. Just like any other Courtyard. Bed comfortable. Parking was a nightmare. I drove around for 40 minutes in two lots trying to secure a spot. Finally found one downstairs where there was many spots only to find that the elevators have been turned off at 4:30pm. It also seems that people are living in the staircases in the main parkade. I felt very uncomfortable walking back through early the following morning. Over all the hotel is just fine but the parking situation is just terrible.
Stayed 1 night in Feb 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby lounge was classy, contemporary and professional. Happy Hour deal. It was perfect for providing options for a quick bite right on site at Check-In. It should be promoted to guests in the pre-check-in communication.
Stayed 1 night in Feb 2025

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and comfortable. Restaurants staff are helpful but very expensive for the range and quality of food.
Stayed 1 night in Feb 2025

4/10 Poor

RUIQING

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025