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Courtyard By Marriott Nanaimo

3.0 star property

Photo gallery for Courtyard By Marriott Nanaimo

Exterior
Lobby
Daily cooked-to-order breakfast for a fee
Lobby
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Hot tub

Explore the area

View map
100 Gordon Street, Nanaimo, BC, V9R 5J4
  • Place, Nanaimo Museum
    ‪2 min walk‬
  • Place, Bastion
    ‪3 min walk‬
  • Place, Old City Quarter
    ‪6 min walk‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪6 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(34 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(40 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(43 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Nanaimo

When you stay at Courtyard By Marriott Nanaimo in Nanaimo, you'll be near the airport, within a 15-minute drive of Departure Bay Ferry Terminal and Duke Point Ferry Terminal. .This hotel is 0.1 mi (0.1 km) from Casino Nanaimo and 0.1 mi (0.1 km) from Vancouver Island Military Museum.

What's nearby

  • Casino Nanaimo - 1 min walk - 0.0 km
  • Nanaimo Museum - 2 min walk - 0.2 km
  • Bastion - 3 min walk - 0.3 km
  • Old City Quarter - 6 min walk - 0.5 km
  • Vancouver Island University - 3 min drive - 2.3 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 1 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Red’s Bakery - ‬2 min walk
  • ‪Luna - ‬4 min walk
  • ‪The Vault - ‬3 min walk
  • ‪Brix & Mortar - ‬3 min walk

About this property

Courtyard By Marriott Nanaimo

Art Deco hotel with a 24-hour front desk and a coffee shop
Courtyard By Marriott Nanaimo offers 172 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 55-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 172 air-conditioned rooms featuring LED televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a hot tub. This Art Deco hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, a 24-hour front desk, and laundry facilities. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Courtyard By Marriott Nanaimo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 9 per day)
  • Covered parking on site (CAD 9 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: CAD 8 to 20 for adults and CAD 8 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 20 for adults, and CAD 8 to 15 for children
  • Covered self parking fee: CAD 9 per day
  • Nearby parking fee: CAD 9 per day (26 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Courtyard By Marriott Nanaimo Hotel
Courtyard By Marriott Nanaimo Nanaimo
Courtyard By Marriott Nanaimo Hotel Nanaimo

Reviews

Courtyard By Marriott Nanaimo Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 792 out of 1133 reviews
Rating 8 - Good. 213 out of 1133 reviews
Rating 6 - Okay. 66 out of 1133 reviews
Rating 4 - Poor. 24 out of 1133 reviews
Rating 2 - Terrible. 38 out of 1133 reviews

Reviews

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Before arrival i had asked for early check-in and they were ready for us. Great expedited check-in and very pleasant front desk.
Stayed 1 night in Sep 2025

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff, comfortable bed , convenient breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, great location to many restaurants, pubs and water walk ways
Stayed 5 nights in Sep 2025

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I slept really well in a super comfy king-sized bed. The room was ultra clean, quiet, and I liked the ease of manipulating the room temperature and the hassle-free tv/ streaming options. I loved the ultra-modern huge bathroom, with an extra-large shower and full amenities. The only thing I didn't like was the fact there was no real cream or milk for my tea/coffe (just the horrible chemical-tasting non-dairy creamer one associates with cheap motels) adn no brown sugar. I did ask for some cream at the restaurant, and a lovely lady was kind enough to give me a few creamers for my coffee. When I made the same request the next day for a drop of milk for my tea, I was told I had to purchase a full carton of milk from the fridge. (almost $5). All I needed was a few drops for my morning cup of tea! Also, I was a little shocked to have to pay almost FOUR DOLLARS for a small pkt of Sunchips. They are approx. $1.28 in convenience/grocery stores. Seems like a bit of an excessive mark-up!. I would have put them back but I'd already munched on a couple! Apart from this, overall a great stay at a lovely hotel. Thanks to the friendly and helpful staff. (Apart from the guy who charged me for the carton of milk! Ha ha).
Stayed 2 nights in Sep 2025

8/10 Good

Patricia

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
It was a great location and easy to walk around. The Bistro had excellent food and staff. However, I was very disappointed in the cleaning of the room. I had to make requests for cleaning if my room and getting towels and garbage removed.
Stayed 4 nights in Sep 2025

10/10 Excellent

Yoshiaki

Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top hotel - sleek, excellent design, well thought out stylish rooms and public spaces. Couldn’t hope for a better location in downtown Nanaimo. Highly recommend!!!!
Stayed 2 nights in Sep 2025

8/10 Good

Kevin

Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Henry, Courtenay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Modern & clean. Great staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Franco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service Hotel is in a great location and is very new. We were able to check in before noon which was a bonus. Highly recommend
Stayed 1 night in Sep 2025

8/10 Good

Henry

A little shabby Tight space in rooms
Stayed 1 night in Jun 2025

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Love
Stayed 3 nights in Sep 2025

10/10 Excellent

Michiko

Stayed 1 night in Sep 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, room comfort

Not what was I was expecting from the Marriott!

Check in was good although there was some confusion as to where I needed to park my car! Our broken toilet was fixed right away. The room itself was great! And that bathroom? Can I take it home? We decided to go to the restaurant for dinner as we didn’t wan’t to drive! We entered the restaurant area and were a little confused by the decor and the fact that there was no staff! The fellow at the desk went out front to get the server! We had observed the same thing earlier in the day with a different server! Service was good after that! The menu and the food was extremely underwhelming especially given we were on Vancouver Island! Sad fish with fries & coleslaw. In my opinion the fish was cooked from frozen and over cooked two symmetrical pieces of fish! My spouse’s sandwich which was a BLT with chicken and avocado was on plain white bread and was below standard! Guess why we were the only ones in the house! Not a single local! Can I provide assistance to the great Marriott Hotel chain as to how to run a Marriott restaurant in a seafood area. Let me know! Loved the room!
Stayed 1 night in Sep 2025

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Stolen gold ear rings.

The cleaning crew stole my gold native spoon ear rings. I had them under the tv and when I was packing my stuff up just bf I walked out the door to check out. I thought I can't forget to lack my ear rings. I was waiting on my son to come out of the bathroom so I can get my Jewlery bag and shampoo bag. Needless to say I packed up my bag forgot my earrings on the counter. Went back an hour later to claim them and all of a sudden no one seen them, found them. We waited for the front desk to locate them Fir well over an hour. No apology, no, can I take your number ill call you if they are found. They were unapologetic and said nope can't find them. Cleaning crew are not honest.
Stayed 1 night in Aug 2025

10/10 Excellent

Joshua, North Vancouver

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2025

8/10 Good

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and great pool
Stayed 4 nights in Aug 2025

10/10 Excellent

sheyda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the only issue was paying for parking on our pocket.
Stayed 2 nights in Aug 2025

10/10 Excellent

Julia

Stayed 1 night in Aug 2025

6/10 Okay

marie

Stayed 4 nights in Jul 2025