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Departure Bay Motel

2.0 star property

Photo gallery for Departure Bay Motel

Enjoy casual dining or work in this cozy space with a coffee machine, refrigerator, and comfortable seating.
Enjoy a comfortable stay in this stylish room with a large window offering a view of the street outside, a neatly made bed, and a bedside table with a lamp.
Relax in this stylish living room with a sofa, coffee table, and flat-screen TV, offering a view of the surrounding buildings.
Efficient kitchenette with microwave, coffee maker, and dishwasher.
Stroll through the hotel's corridor, offering a glimpse of the street outside.

Popular amenities

  • Air conditioning
  • Pet-friendly
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Departure Bay Ferry Terminal
    ‪12 min walk‬
  • Nanaimo Regional General Hospital
    ‪13 min walk‬
  • Duke Point Ferry Terminal
    ‪22 min drive‬
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪4 min drive‬

Room options

View all photos for Room, 1 Queen Bed with Sofa bed, Kitchenette

Room, 1 Queen Bed with Sofa bed, Kitchenette

Room, 1 Queen Bed with Sofa bed, Kitchenette

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

7.6 out of 10
Good
(27 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Kitchenette

Room, 1 Queen Bed, Kitchenette

Room, 1 Queen Bed, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Enjoy a balcony with a seating area, offering views of the surrounding neighborhood.

The Port-O-Call Inn & Suites

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Housekeeping
3.6 out of 5, Good, (745)
The price is NZ$306
for 1 room
includes taxes & fees
16 Aug - 17 Aug
The Port-O-Call Inn & Suites

About the area

Nanaimo

With a stay at Departure Bay Motel, you'll be centrally located in Nanaimo, within a 5-minute drive of Departure Bay Ferry Terminal and Beach Estates Park. .This motel is 11.7 mi (18.9 km) from Duke Point Ferry Terminal and 0.9 mi (1.5 km) from Newcastle Island Marine Provincial Park.
View more Motels in NanaimoOpens in a new window

What's nearby

  • Departure Bay Ferry Terminal - 12 min walk - 1.0 km
  • Nanaimo Regional General Hospital - 13 min walk - 1.2 km
  • Departure Bay Beach - 3 min drive - 2.2 km
  • Vancouver Island University - 6 min drive - 4.2 km
  • Duke Point Ferry Terminal - 22 min drive - 23.5 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Off the Hook - ‬17 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Departure Bay Motel

Motel with free parking, near Departure Bay Ferry Terminal
Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Make yourself at home in one of the 22 air-conditioned rooms featuring LCD televisions. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and toothbrushes and toothpaste. Conveniences include separate sitting areas and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and a vending machine.
Featured amenities include laundry facilities and a vending machine. Free self parking is available onsite.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 21.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 21.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
Property Registration Number 5031994

We should mention

This property does not have elevators

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Departure Bay Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 158 out of 416 reviews
Rating 8 - Good. 141 out of 416 reviews
Rating 6 - Okay. 58 out of 416 reviews
Rating 4 - Poor. 26 out of 416 reviews
Rating 2 - Terrible. 33 out of 416 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Tetiana

Travelled with family
We enjoyed
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very close to the Ferry Terminal. But our room did not have a shower.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ricki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Janet

Our room was upgraded it was excellent. The woman on the front is so helpful. Thanks
Stayed 1 night in Apr 2025

10/10 Excellent

Cameron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay, nice price

The staff bent over backwards to ensure that my stay was comfortable and the price was nice too. I would stay there again
Stayed 1 night in Apr 2025

10/10 Excellent

Warren, Enderby

Liked: Cleanliness, staff & service, property conditions & facilities
Older property but very clean and great staff
Stayed 1 night in Apr 2025

10/10 Excellent

jeremy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely helpful and friendly. Location was super convenient. And the rooms were nice enough.
Stayed 1 night in Apr 2025

10/10 Excellent

Maggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very surprised at the room we received with a kitchenette for the price we paid. The front deck employee was very nice and helpful. This property is so close to the ferry too. Highly recommended it
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Check in was great. Reception was awesome and incredibly helpful♥️👍 The dogs settled in on their pillows in 5 minutes!! They apparently felt at home too!!! Thanks so much from all of us!
Stayed 1 night in Apr 2025

10/10 Excellent

Gurnoor

Liked: Cleanliness, staff & service
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Adolf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, good value for a moderate budget. We missed the chairs inside the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Juhyun

Stayed 1 night in Mar 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff offered not only to show the room but carry a bag as well . I love excellent customer service and they hit it
Stayed 1 night in Mar 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and parks and ferry.
Stayed 1 night in Mar 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Hostess was super helpful and friendly!
Stayed 2 nights in Mar 2025

6/10 Okay

Bonnie

Travelled with family
Liked: Cleanliness, amenities
The motel was clean and comfortable, but a lot smaller than pictured on the website- very crowded for four people.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Location is convenient. Staff is very friendly. Price is right
Stayed 1 night in Mar 2025

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old but our room was clean and neat. The young woman on the desk came and fixed the remote for tv and was so polite and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our one week stay at the departure bay motel. It was quiet and comfortable for the most part, just wish we got a quick room refresh mid-week. The staff was helpful and responsive for all needs. Would stay again!
Stayed 6 nights in Mar 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Brian, Kamloops

Liked: Cleanliness, staff & service
Staff was very nice and accommodating. We were shorted on the towels in the bathroom had to go and ask for more towels
Stayed 2 nights in Mar 2025

10/10 Excellent

Deirdre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, wonderful cozy room, amazingly convenient for the departure bay ferry and the highway noise wasn’t bad at all. The walls are a bit thin so if you have a noisy neighbour it might be tough but I will be coming here again!
Stayed 1 night in Mar 2025