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Departure Bay Motel

2.0 star property

Photo gallery for Departure Bay Motel

Reception
Room, 1 Queen Bed, Kitchenette | Private kitchen
Room, 2 Queen Beds
Room, 1 Queen Bed with Sofa bed, Kitchenette | Living area
Room, 1 Queen Bed with Sofa bed, Kitchenette | Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Place, Departure Bay Ferry Terminal
    ‪12 min walk‬
  • Place, Nanaimo Regional General Hospital
    ‪13 min walk‬
  • Place, Departure Bay Beach
    ‪3 min drive‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪5 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

7.6 out of 10
Good
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Kitchenette

Room, 1 Queen Bed with Sofa bed, Kitchenette

Room, 1 Queen Bed with Sofa bed, Kitchenette

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Kitchenette

Room, 1 Queen Bed, Kitchenette

Room, 1 Queen Bed, Kitchenette

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
The Port-O-Call Inn & Suites
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Microwave
3.6 out of 5, Good, 840 reviews
The price is NZ$158
includes taxes & fees
4 Mar - 5 Mar
The Port-O-Call Inn & Suites

About the area

Nanaimo

With a stay at Departure Bay Motel, you'll be centrally located in Nanaimo, within a 5-minute drive of Departure Bay Ferry Terminal and Beach Estates Park. .This motel is 11.7 mi (18.9 km) from Duke Point Ferry Terminal and 0.9 mi (1.5 km) from Newcastle Island Marine Provincial Park.
View more Motels in NanaimoOpens in a new window

What's nearby

  • Beach Estates Park - 3 min walk - 0.3 km
  • Departure Bay Ferry Terminal - 12 min walk - 1.0 km
  • Nanaimo Regional General Hospital - 13 min walk - 1.2 km
  • Departure Bay Beach - 3 min drive - 2.2 km
  • Newcastle Island Marine Provincial Park - 5 min drive - 1.3 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive

Restaurants

  • ‪Drip Coffee | Social - ‬15 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Amoré Bistro - ‬20 min walk

About this property

Departure Bay Motel

Motel with free parking, near Departure Bay Ferry Terminal
Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Make yourself at home in one of the 22 air-conditioned rooms featuring LCD televisions. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and toothbrushes and toothpaste. Conveniences include separate sitting areas and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and a vending machine.
Featured amenities include laundry facilities and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 21.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 21.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
Property Registration Number 5031994

We should mention

This property does not have elevators

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Departure Bay Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 218 out of 551 reviews
Rating 8 - Good. 179 out of 551 reviews
Rating 6 - Okay. 74 out of 551 reviews
Rating 4 - Poor. 39 out of 551 reviews
Rating 2 - Terrible. 41 out of 551 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Johannes

Travelled with family
Liked: Cleanliness, staff & service, amenities
Better than you can expect for a budget price Motel. Staff is very friendly. The location is very convenient. And the hot water I. The shower is properly hot.
Stayed 1 night in Oct 2025

8/10 Good

Anthony

Clean room please
Stayed 1 night in Oct 2025

2/10 Terrible

Raimund

Liked: Cleanliness
Disliked: Property conditions & facilities
If you intend to get some sleep at night, this is the wrong place. Motel washing machines below you until 11 pm and nightshift staff running around in the room above your bed until 4 am are a nightmare.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gurjot, Surrey

Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Verna, Bowmanville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely check in lady
Stayed 1 night in Oct 2025

10/10 Excellent

Myron

Business traveller
Liked: Cleanliness, amenities
Customer service was excellent.
Stayed 1 night in Oct 2025

8/10 Good

Danny

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Alex

Stayed 1 night in Oct 2025

2/10 Terrible

Ken

Stayed 1 night in Oct 2025

4/10 Poor

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Called ahead to be sure they would be open to let us in and the staff said something like I guess we will wait up for you but we are usually closed at midnight (too late to cancel). Our flight does not arrive until after midnight. Arrived and room was not clean. For $178 it was absolutely totally overpriced unfortunately. Didn’t realize this was a 1 star hotel until it was too late to cancel. The staff was nice in person but would not stay there again for that price
Stayed 1 night in Oct 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Tina

Stayed 1 night in Oct 2025

10/10 Excellent

Cylvia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work related

My stay with Departure Bay was as always very comfortable and relaxing.
Stayed 1 night in Oct 2025

8/10 Good

Lara

Stayed 1 night in Oct 2025

10/10 Excellent

Neha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in Oct 2025

4/10 Poor

Eeva

Stayed 1 night in Sep 2025

8/10 Good

Gurjinder singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Egale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice kitchennette in the room. Hotel is located near a local shopping mall in a walking distance from the Departure Bay Ferry.
Stayed 1 night in Sep 2025

8/10 Good

Dwayne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Understanding the outside light of the rooms is security but need either thicker darker curtains or have dark blinds as you can still see the actual light fixture from out the window when trying to sleep. Thank you.
Stayed 5 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff 👍 very good prices 👍 definitely rec staying there !
Stayed 1 night in Sep 2025

10/10 Excellent

Genevieve

Stayed 2 nights in Sep 2025

8/10 Good

Tina

Clean quite, very dated.
Stayed 1 night in Sep 2025

6/10 Okay

Felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, room was clean, had all the necessities.
Stayed 1 night in Sep 2025