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The rooms were very nice and clean. Exactly what you want from a hotel. The lobby was a bit sad looking. The staff were very helpful with the problem created by Expedia. Expedia has no relationship with this hotel. When we checked in they had no clue we were coming. Worst experience at the end of a long journey. Someone in Expedia failed to pass the booking to the hotel. In addition some third party between Expedia and the hotel is making a killing on the hotel rates. Expedia online help was not interested in this issue. Avoid Expedia for this hotel and book directly with the hotel for the correct hotel rates and guaranteed reservation.

In my working career having stayed in hundreds of hotels in 40 + different countries I will consider this hotel as one of the very bad hotel. I really wonder how this can even be given the rating more than one star. You can't get tea /coffee before 730 am or between 2pm to 6pm, because the kitchen is closed. For a 4star(?)hotel, unable to get morning tea at 6am is unthinkable .( But the reception can offer to get it from outside at additional cost). almost all the taps in the toilet are leaking and the toilet will always be very wet., hotel had put some sticky substance on the all the wall tiles of the toilet. you can't put your hand on it , hand will become very sticky. For an old person like me we are always worried about sliping in bathroom because of wet floor and there is nothing that you can hold on to, can't even touch the wall tiles. Horrible experience. Hotel cannot do anything about the quality ofhard water that they get.but it increases the scaling in the toilets. the scaling is not removed at all. how the tap or shower will behave is your luck. the water can come out in any direction. although the spread for the breakfast was good and The staff was helpful you will experience tens of small Cockroaches running around on the table. Cannot imagine what would be the condition in the kitchen. on 3rd floor, near the lift the lift operating system panels, switches are in open and they are just separated by a plywood placard. anybody even a child can touch it and it will