Mercure Nantes Centre Passage Pommeraye

4.0 star property

Photo gallery for Mercure Nantes Centre Passage Pommeraye

Superior Room, 1 Double Bed with Sofa bed
Exterior
Superior Room, 1 Double Bed | Bathroom
Exterior
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View map
2 Rue Boileau, Nantes, Loire-Atlantique, 44000
  • Place, Place Royale
    ‪2 min walk‬
  • Place, Passage Pommeraye
    ‪2 min walk‬
  • Place, Hotel Dieu Hospital
    ‪9 min walk‬
  • Airport, Nantes (NTE-Nantes - Atlantique)
    ‪15 min drive‬

Room options

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(14 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About the area

Nantes

A stay at Mercure Nantes Centre Passage Pommeraye places you in the heart of Nantes, steps from Passage Pommeraye and Place Royale. .This hotel is 0.4 mi (0.6 km) from Théâtre de Poche Graslin and 0.5 mi (0.8 km) from Theatre Graslin.

What's nearby

  • Place Royale - 2 min walk - 0.2 km
  • Passage Pommeraye - 2 min walk - 0.2 km
  • Hotel Dieu Hospital - 9 min walk - 0.8 km
  • Château of the Dukes of Brittany - 12 min walk - 1.1 km
  • Machines of the Isle of Nantes - 14 min walk - 1.2 km

Getting around

  • Commerce Tram Stop - 5 min walk
  • Mairie de Doulon Station - 9 min drive
  • Nantes - Atlantique Airport (NTE) - 22 min drive

Restaurants

  • ‪Oceania - Hotel de france - ‬2 min walk
  • ‪L'Univers - ‬3 min walk
  • ‪Pause Kebab - ‬1 min walk
  • ‪Le Macallan - ‬1 min walk
  • ‪La 500 - ‬2 min walk

About this property

Mercure Nantes Centre Passage Pommeraye

Hotel in Nantes with a 24-hour front desk and a bar
Mercure Nantes Centre Passage Pommeraye offers 61 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 24-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Nantes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 61 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, babysitting (surcharge), and tour/ticket assistance.
Take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 8.90 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 9.50 for children
  • A bar/lounge

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note that the hotel is on a pedestrianized street and is only accessible on foot.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 9.50 for children
  • Nearby parking fee: EUR 8.90 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Nantes Centre Passage Pommeraye Opening June 2017
Hotel Pommeraye Nantes
Pommeraye
Pommeraye Hotel
Pommeraye Nantes
Citotel Pommeraye Hotel Nantes
Citotel Pommeraye Hotel
Citotel Pommeraye Nantes
Pommeraye Hotel Nantes
Hotel Passage Pommeraye Opening June 2017
Passage Pommeraye Opening June 2017
Hotel Passage Pommeraye
Nantes Centre Passage Pommeraye
Citotel Pommeraye
Hotel Nantes Centre Passage Pommeraye (Opening June 2017)
Hotel Pommeraye
Mercure Nantes Centre Passage Pommeraye Hotel
Mercure Passage Pommeraye Hotel
Mercure Passage Pommeraye
Hotel Mercure Nantes Centre Passage Pommeraye Nantes
Nantes Mercure Nantes Centre Passage Pommeraye Hotel
Hotel Mercure Nantes Centre Passage Pommeraye
Mercure Nantes Centre Passage Pommeraye Nantes
Citotel Pommeraye
Hotel Nantes Centre Passage Pommeraye (Opening June 2017)
Hotel Pommeraye
Hotel Nantes Centre Passage Pommeraye
Mercure Passage Pommeraye
Mercure Nantes Centre Passage Pommeraye Hotel
Mercure Nantes Centre Passage Pommeraye Nantes
Mercure Nantes Centre Passage Pommeraye Hotel Nantes

Mercure Nantes Centre Passage Pommeraye Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 224 out of 508 reviews
Rating 8 - Good. 229 out of 508 reviews
Rating 6 - Okay. 37 out of 508 reviews
Rating 4 - Poor. 13 out of 508 reviews
Rating 2 - Terrible. 5 out of 508 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely conveniently located hotel in the Centre of Nantes.
Stayed 1 night in Sep 2025

10/10 Excellent

Giulio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Optimal position, clean and well-kept room, friendly staff.
Stayed 1 night in Sep 2025

8/10 Good

Aicha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and beautiful place
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Lovely rooms. Good beds and pillows. Great location
Stayed 1 night in Jul 2025

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Place

Lovely hotel with amazing staff. I’ll lovely room
Stayed 2 nights in Oct 2024

2/10 Terrible

Tracey

Stayed 1 night in Sep 2024

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities, room comfort
Strange check-in/check-out arrangements. Lovely room and hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Mihai

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is in a great location, minutes away from the most popular landmarks of Nantes. The level of cleaness was at the highest standard and we had a nice balcony with a great view towards Place Royal to the left and Place Graslin to the right.
Stayed 2 nights in Aug 2024

10/10 Excellent

Erez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

stuart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great city centre location and next to the best eateries. Very modern with a fancy feel to it. Would stay again
Stayed 2 nights in Jul 2024

8/10 Good

Imogen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient hotel in a good location for cafe/shops

The hotel was fine. It was based in a really central location - there were 2 beautiful squares really close to the hotel and loads of nice places to eat nearby and the room was very quiet at night. Didn’t have the breakfast so can’t comment on that. Only other thing to say was the rooms were not that big (I stayed in a standard room) and they didn’t provide any toiletries apart from hand soap. The air conditioning was good though - we stayed during some really hot weather!
Stayed 3 nights in Jun 2024

2/10 Terrible

Ebru

Stayed 2 nights in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy walk to the tram!
Stayed 1 night in Apr 2024

2/10 Terrible

Peter

Disliked: Staff & service, property conditions & facilities, room comfort

Single worst hotel experience ever!

Worst hotel experience ever! My wife and I were traveling by bicycle and the hotel assured us that a parking garage nearby would accept the bikes. This was not the case and the "front desk" staff would do absolutely nothing to assist us. We had no choice but to leave and seek accommodation elsewhere. We ended up staying nearby at the OKKO hotel which was fantastic. I will avoid Mercure Hotels in the future.
Stayed 1 night in Oct 2023

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

John

Stayed 3 nights in Apr 2023

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was bland for a Mercure hotel. Black walls, poor heating. Decent location but I expected more.
Stayed 1 night in Feb 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Yehiel

Stayed 1 night in Oct 2022

8/10 Good

Nancy, Jamaica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful except for the towels, which were quite dingy.
Stayed 1 night in Aug 2022

8/10 Good

Helen

Stayed 5 nights in Aug 2022

6/10 Okay

JOHN

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Bathroom needs to be repainted and deeply cleaned. There was mold in the shower and on the ceiling. Not what you’d expect from a 4 star hotel.
Stayed 1 night in Jul 2022