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Criterion Hotel Napier

2.0 star property

Photo gallery for Criterion Hotel Napier

Reception
Reception
Hallway
Superior Suite, 1 King Bed with Sofa bed
Mini-fridge, microwave, cookware/dishes/utensils

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • Kitchen

Explore the area

View map
48, Emerson Street, Napier, Napier, 4110
  • Place, Marine Parade
    ‪1 min walk‬
  • Place, Napier Beach
    ‪2 min walk‬
  • Place, War Memorial Conference Center
    ‪5 min walk‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪8 min drive‬

Room options

View all photos for Deluxe Suite, 1 Queen Bed

Deluxe Suite, 1 Queen Bed

Deluxe Suite, 1 Queen Bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed

Soundproofing, iron/ironing board, free WiFi

Deluxe Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 King Bed, Mobility Accessible

Soundproofing, iron/ironing board, free WiFi

Standard Suite, 1 King Bed, Mobility Accessible

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Napier

A stay at Criterion Hotel Napier places you in the heart of Napier, steps from Marine Parade and Napier Soundshell. .This hotel is 0.2 mi (0.4 km) from Municipal Theatre and 0.3 mi (0.4 km) from Daily Telegraph Building.

What's nearby

  • Marine Parade - 1 min walk - 0.0 km
  • Napier Beach - 2 min walk - 0.2 km
  • Art Deco Trust - 2 min walk - 0.2 km
  • War Memorial Conference Center - 5 min walk - 0.5 km
  • National Aquarium of New Zealand - 16 min walk - 1.4 km

Getting around

  • Napier (NPE-Hawke's Bay) - 11 min drive

Restaurants

  • ‪Art Deco Masonic Hotel - ‬2 min walk
  • ‪Starbucks Napier - ‬1 min walk
  • ‪Rogue Hop - ‬1 min walk
  • ‪Ajuna Cafe - ‬1 min walk
  • ‪The Rose - ‬1 min walk

About this property

Criterion Hotel Napier

Criterion Hotel Napier offers 20 accommodations with bathrobes and hair dryers. Kitchenettes offer microwaves and cookware/dishes/utensils. Bathrooms include showers.

This Napier hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 20 guestrooms, featuring kitchenettes. Complimentary wireless internet access is available to keep you connected. Conveniences include microwaves and irons/ironing boards, as well as phones with free local calls.
The front desk is staffed during limited hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 9:00 AM; Check-in end time: 10:00 PM
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of NZD 200.00 will be collected before check-in.
  • Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Criterion Hotel Napier Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 8 out of 13 reviews
Rating 8 - Good. 4 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Not like the old reviews
Stayed 2 nights in Apr 2026

10/10 Excellent

TONY

Very nice place to stay I paid via hotels.com and I still had to give them my credit card and drivers license which annoyed me. But the place is really nice inside the curtains in my room didn’t block out the street lights that were on all night
Stayed 1 night in Mar 2026

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully refurbished room within a newly refurbished hotel. Great central location with parking (local council) available within a 3 minute walk. Bars, shops and restaurants nearby and a short 2 minute walk to promenade. Room has a kitchenette which is very handy. The member of staff ‘Charlie’ was extremely helpful and couldn’t do enough for us. Can highly recommend this hotel and will definitely return.
Stayed 2 nights in Mar 2026

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s new, tidy, clean but lacks soul. I had a massive room that was mostly empty space and no artwork on the walls to give it some character. It’s as if no thought was put into the decorating. Needs some work in the decor department
Stayed 1 night in Mar 2026

10/10 Excellent

Paula and phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to walk to all cafes and restaurants and waterfront . Spacious room, very clean. Staff wonderful . Will definitely stay again and would recommend to friends
Stayed 2 nights in Mar 2026

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed, right in the heart of the City. Everything was great. There is no onsite parking but there is plenty of parking close by which is free at the weekend, from Sat pm.
Stayed 1 night in Mar 2026

8/10 Good

Ngaio

Stayed 1 night in Feb 2026

8/10 Good

Sorin

Stayed 1 night in Feb 2026

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
The complete refurbishment of this hotel is very good. Excellent location. Check in staff very helpful and welcoming. Please maintain the excellent standard.
Stayed 3 nights in Feb 2026

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, central & really enjoyed our stay.
Stayed 2 nights in Feb 2026

8/10 Good

Thomas

Stayed 2 nights in Jan 2026

6/10 Okay

賢次

Stayed 1 night in Mar 2026