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Grand Hotel Oriente

4.0 star property

Photo gallery for Grand Hotel Oriente

Breakfast, lunch and dinner served
Suite
Interior
Room service - dining
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View map
Via Diaz Armando 44, Naples, NA, 80134
  • Via Toledo
    ‪2 min walk‬
  • Molo Beverello Port
    ‪10 min walk‬
  • Port of Naples
    ‪10 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite

Suite

Suite

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Triple Room

Executive Triple Room

Executive Triple Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

8.8 out of 10
Excellent
(23 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Double Room Single Use | Room service - dining

Double Room Single Use

8.8 out of 10
Excellent
(6 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Naples

With a stay at Grand Hotel Oriente, you'll be centrally located in Naples, steps from Via Toledo and 11 minutes by foot from Port of Naples. .This hotel is 0.6 mi (1 km) from Molo Beverello Port and 0.3 mi (0.5 km) from Spaccanapoli.

What's nearby

  • Via Toledo - 2 min walk - 0.2 km
  • Spaccanapoli - 3 min walk - 0.3 km
  • Molo Beverello Port - 10 min walk - 0.9 km
  • Port of Naples - 10 min walk - 0.9 km
  • Piazza del Plebiscito - 13 min walk - 1.1 km

Getting around

  • Toledo Station - 2 min walk
  • Montesanto Station - 11 min walk
  • Naples Intl. Airport (NAP) - 41 min drive

Restaurants

  • ‪Angio Terrazza Roof Garden - ‬3 min walk
  • ‪Pizzeria Mattozzi - ‬3 min walk
  • ‪Signora Bettola - ‬2 min walk
  • ‪It’s - ‬3 min walk
  • ‪Caffè Bristot Toledo - ‬1 min walk

About this property

Grand Hotel Oriente

Hotel with a restaurant, steps from Via Toledo
Grand Hotel Oriente offers 112 accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 112 guestrooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features babysitting (surcharge) and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7 AM to 10:30 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Naples? This hotel has 2260 square feet (210 square meters) of space consisting of conference space and 6 meeting rooms. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10:30 AM and on weekends between 7 AM and 11 AM.
Grand Hotel Oriente has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Library

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,260 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1940
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night
Cribs (infant beds) are available for EUR 25.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1LR4OSPUZ

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Oriente
Grand Hotel Oriente Naples
Grand Oriente
Grand Oriente Naples
Grand Hotel Oriente Hotel
Grand Hotel Oriente Naples
Grand Hotel Oriente Hotel Naples

Grand Hotel Oriente Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 461 out of 875 reviews
Rating 8 - Good. 328 out of 875 reviews
Rating 6 - Okay. 60 out of 875 reviews
Rating 4 - Poor. 14 out of 875 reviews
Rating 2 - Terrible. 12 out of 875 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

Dennis, Warren

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very nice. In a great location right off Toledo Street and within walking distance to the port area. Would definitely recommend staying here.
Stayed 4 nights in May 2025

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was by far the absolute worst hotel experience i have ever had. It reminded me more of a motel. The price was absolutely not worth it. Our room appeared as if it was under construction and not finished being repaired. The hallways are dirty and in poor condition. The view from the room looked into a slum. I was not comfortable here. The sink would also not stop leaking and I could not sleep.
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
I’ll be back
Stayed 1 night in May 2025

8/10 Good

Joe

Stayed 1 night in May 2025

10/10 Excellent

Breandán

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a beautiful hotel great room upgrade the staff on front desk where brilliant door man very nice and helpfull the area its in does not do it justice
Stayed 1 night in May 2025

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for us for an overnight stay before flight We arrived from Ischia to Naples by ferry & it was around a 10minute taxi ride, very assertive taxi driver at the Port didn’t want to out the meter on but eventually did & cost was juts under 10 euro Hotel is in the centre of things so streets can be quite noisy ( even from the 7th floor ) but it wasn’t too troublesome Rooms are a very tired, big holes in curtains etc but was fine for one night, bed was very comfortable & good bed linens Was a 15 min taxi ride to Naples airport but this was at 6am so not much traffic, taxi cost 30 euro, no meter this time & I had no energy to argue with them 😊 Check in was good
Stayed 1 night in Apr 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2025

8/10 Good

Catherine

Stayed 1 night in Apr 2025

10/10 Excellent

Monica, Mundelein

Stayed 1 night in Apr 2025

10/10 Excellent

Monica, Mundelein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Salvatore and Ruben at the front desk were extremely helpful. Salvatore was welcoming, patient, efficient and very customer oriented when we arrived on the first day, answering all my questions. This gave us such a comfortable feeling as we had not stayed in Naples before. The room was comfortable, everything worked and we enjoyed the breakfasts and room service menu!! Thank you Hotel Oriente gir your great service!
Stayed 2 nights in Apr 2025

4/10 Poor

Kimberly

Travelled with family
Liked: Cleanliness, staff & service
Nice breakfast, good location, a bit old style hotel. could not rest at all due to noise above from restaurant, also very early in the morning. Would not stay there again for that reason. Staff was very kind.
Stayed 1 night in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in a quiet area very close to one of the main shopping streets.
Stayed 3 nights in Feb 2025

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great customer service at check-in desk and they are accommodating to business receipts!
Stayed 7 nights in Feb 2025

6/10 Okay

Samantha

The hotel has a beautiful rooftop restaurant and lounge, our bed was large and comfortable. It is also located in a good spot in Naples for exploring and feeling safe. The breakfast provided was also excellent for Italy. The hotel is a bit worn, the walls in our room were quite scuffed/roughed up, holes in the shower tiles, just some signs of wear I wouldnt expect for a 4 star property. The staff were okay, a bit frigid compared to every other previous stay in Italy over the past 2 weeks, mostly the front desk and bellhop. This is the only property weve stayed in I likely wouldn't choose again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, property conditions & facilities
Great establishment!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Raul, San Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to stay here since it has underground parking and it is conveniently close to most tourist attractions.
Stayed 2 nights in Sep 2024

10/10 Excellent

eric

Stayed 2 nights in Sep 2024

8/10 Good

gabriel, ny

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fix Showers.Conditioner is not available in any rooms! Everything else is fine
Stayed 1 night in Aug 2024

8/10 Good

jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk fantastic. AC great and WiFi fine. Needs a coffee machine and nicer bathroom toiletries. Housekeeping great. The roof top bar is beautiful but without fans outside cannot be used in the summer as too warm. Service ok but have to chase too much. The location of the hotel is fantastic.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ckeli

Stayed 4 nights in Jul 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visitor from Ireland

The hotel is lovely and the staff were in general friendly and very helpful. There was only one thing which spoiled what would otherwise have been a perfect stay. On the third night we decided to eat in the hotel, we went to the 9th floor restaurant and sat at the bar for a pre-dinner drink. To say the barman was rude and ignorant was an understatement! However, well done to the reception staff who saved the situation by recommending a really good local restaurant. The staff in the restaurant at breakfast and the staff in reception were excellent. I would highly recommend this hotel but avoid the barman on the 9th floor!!
Stayed 3 nights in Jul 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Deborah

Stayed 3 nights in Jun 2024