Starhotels Terminus

4.0 star property

Photo gallery for Starhotels Terminus

Meeting facility
Creator video
Premium bedding, minibar, in-room safe, desk
Exterior
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet-friendly

Explore the area

View map
Piazza Garibaldi 91, Naples, NA, 80142
  • Place, Port of Naples
    ‪18 min walk‬
  • Place, Molo Beverello Port
    ‪3 min drive‬
  • Place, Via Toledo
    ‪3 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪4 min drive‬

Room options

Deluxe Room

9.8 out of 10
Exceptional
(8 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Double Room

9.2 out of 10
Wonderful
(42 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Suite

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

Triple Room

9.2 out of 10
Wonderful
(10 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Double Deluxe With Vesuvius View

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

Double Superior With Vesuvius View

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

Classic Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the area

Naples

With a stay at Starhotels Terminus, you'll be centrally located in Naples, within a 5-minute drive of Molo Beverello Port and Via Toledo. .This hotel is 0.5 mi (0.8 km) from Spaccanapoli and 2.2 mi (3.5 km) from Port of Naples.

What's nearby

  • Piazza Giuseppe Garibaldi - 5 min walk - 0.5 km
  • Spaccanapoli - 8 min walk - 0.7 km
  • Port of Naples - 18 min walk - 1.6 km
  • Molo Beverello Port - 3 min drive - 3.0 km
  • Via Toledo - 3 min drive - 3.0 km

Getting around

  • Naples Central Station - 1 min walk
  • Piazza Garibaldi Station - 3 min walk
  • Naples Intl. Airport (NAP) - 39 min drive

Restaurants

  • ‪Eccellenze costiera - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Chalet Ciro - ‬3 min walk
  • ‪Cuori di Sfogliatella - ‬3 min walk
  • ‪Caffe' Mexico - ‬4 min walk

About this property

Starhotels Terminus

Hotel with a rooftop terrace, 9-minute walk to Spaccanapoli
Starhotels Terminus offers 169 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Smart televisions come with premium satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Naples hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 169 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
For lunch or dinner, stop by Odeon, a restaurant that specializes in Regional cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Naples? This hotel has 6125 square feet (569 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Odeon - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Buddy Bar - This bar specializes in Regional cuisine and serves light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buddy Bar
  • Odeon

Things to do

  • 24-hour gym

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6,125 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 35 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1G3FPYXS3

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Starhotels Terminus
Starhotels Terminus Hotel
Starhotels Terminus Hotel Naples
Starhotels Terminus Naples
Starhotel Terminus Hotel Naples
Starhotel Terminus Naples
Starhotels Terminus Hotel
Starhotels Terminus Naples
Starhotels Terminus Hotel Naples

Starhotels Terminus Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 629 out of 1009 reviews
Rating 8 - Good. 258 out of 1009 reviews
Rating 6 - Okay. 72 out of 1009 reviews
Rating 4 - Poor. 24 out of 1009 reviews
Rating 2 - Terrible. 26 out of 1009 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, staff, and hotel accommodations were excellent. However, there was a significant level of noise from other guests, which persisted throughout the night and included sounds such as telephones ringing in the middle of the night, as well as ambulance and police sirens. Additionally, I was disappointed to find that access to the 7th-floor outlook was restricted due to ongoing construction.
Stayed 2 nights in Jul 2025

2/10 Terrible

Kayla

Travelled with group
Disliked: Staff & service, room comfort

Extremely Disappointing & Unacceptable Experience

A deeply disappointing and infuriating experience. We stayed at this hotel from July 26–29, 2025, and were shocked by how we were treated during our 4 a.m. checkout. Despite telling the front desk agent three times that we did not use the minibar, he accused us of lying and insisted on checking the room. We allowed it, even though we were rushing to catch an international flight. While he was gone, his colleague...more aggressive and rude...yelled at us, saying we could not leave until the minibar check was complete. We felt intimidated and disrespected, as if we were criminals. My friend and I are both professional Asian American women in our early 40s. She is a middle school science teacher, and I am a university adjunct professor and business analyst. The way we were treated bore no respect for who we are as individuals...or as paying guests. When the minibar was found untouched, there was no apology. Instead, they tried to make small talk...as if that erased the humiliation. The staff’s behavior was completely unprofessional, and this left a terrible final impression on our trip. Whether this was discrimination or poor training, it was unacceptable. We will never return to this hotel and urge others...especially women and people of color...to think twice before booking.
Stayed 3 nights in Jul 2025

2/10 Terrible

Cliff

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad area
Stayed 3 nights in Jul 2025

10/10 Excellent

andrea

Travelled with family
Liked: Amenities
Beautiful Hotel right in the heart of Napoli ,so handy to the train station:comfortable bed fantastic breakfast every nationality’s taste catered for,will definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Colby

Stayed 1 night in Jul 2025

10/10 Excellent

Aleksandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night stay

Great hotel, outside the main train station. Loud street outside but with windows closed you can barely hear it. Clean room and bathroom, well designed. Good breakfast with plenty of food options.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay at this hotel. The room was comfortable, and the staff were incredibly kind and helpful. We arrived early and, although our room wasn’t ready yet, they tried to check us in and gladly stored our bags so we could start exploring right away. The location is excellent—right near the train station and within easy walking distance of the city center. There are tons of food options nearby, making it a super convenient base for seeing Naples. Highly recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 2 nights in Jul 2025

10/10 Excellent

Tulia, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent if arriving or leaving from Napoli Central Station as it is literally across the station. What is a great advantge is also a bit of a disadvantage as it is usually the case, areas around central tratin stations are not the nicest, but during the day I felt totally safe walking and within 5 minutes of walking you are in very tourist spots. The staff are wonderful and the amenities great. It is a grand hotel, particularly if you are transfering between train and airport the next day (as it was my case). Thank you to StarHotels Terminus for a wonderful stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Marina

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good travel location

Helpful and great location for transportation. They held our luggage which made travel easy. Small rooms.
Stayed 1 night in Jul 2025

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Overnight Staff

Everything was great EXCEPT for the overnight/checkout staff. The man was rude, obnoxious and arrogant.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Great hotel for a short stay in Naples. Booked as near Garibaldi station for easy transport links. Pompeii/vesuvius tour collects at door of hotel and Alibus to airport right across the road. Lovely big room with a nice balcony and views. Very comfortable room, sky tv available for movies and large bathroom. Lots of space and storage. Service was friendly and helpful. Kettle was broken and another brought up straight away. Breakfast had a huge selection of options including hot and cold. Breads were delicious and lovely pastries. Other reviews mention the area but we always felt safe and lots of shops, restaurants, bars nearby. Recommend taking line 2 down to Chiaia for a stroll along water front.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yohana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just right

This was great stay. Although location isn’t in the middle of the best part of Naples, it’s right next to the major train station and 10 minutes uber ride away. This was convenient. We enjoyed it, and it’s perfect for family.
Stayed 5 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff. Good breakfast. Hard beds
Stayed 2 nights in Jul 2025

8/10 Good

Mariella

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, close to naples train terminal and short drive to the port
Stayed 1 night in Jul 2025

10/10 Excellent

Joel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, very helpful with anything o needed, amazing hotel would stay again if I go to Naples again, area of the hotel is not gr8 due to right next to train station and lots of homeless
Stayed 3 nights in Jul 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and hotel staff was outstanding but it was in the busiest part of Naples. Very convenient to train system.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ian

Stayed 3 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Stars – A Perfect Stay in the Heart of Naples!

We had a wonderful stay at Starhotels Terminus during our time in Naples. From the moment we arrived, the staff was warm, professional, and incredibly helpful—always ready to offer local tips or assist with anything we needed. The location is unbeatable, right next to Napoli Centrale train station, which made getting around the city and traveling to places like Pompeii and the Amalfi Coast extremely convenient. Despite the busy area, the hotel felt peaceful and secure inside. Our room was spacious, clean, and modern, with a very comfortable bed and all the amenities we needed. The breakfast buffet was excellent with a wide variety of options, both Italian and international. The coffee was also top-notch, just what you need to start your day in Italy. Highly recommend Starhotels Terminus for anyone visiting Naples—whether you’re traveling for business or leisure. We’ll definitely stay here again on our next trip!
Stayed 4 nights in Jul 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel which is very central, right next to Termini, the main train station. Check in was great and we were able to get into our room early. The room and bathroom were modern and clean. The food we ordered was also excellent. Only a couple of small things stopped us giving an overall top rating - there only appears to be one very small lift so if it’s busy you can wait quite a while and the choice of tv channels isn’t great so a Netflix option would be good. No obvious recycling either. Overall though, I’d definitely recommend the hotel for a stay in Naples.
Stayed 1 night in Jul 2025

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great location for us- right by the train station which made traveling easy.
Stayed 1 night in Jul 2025

10/10 Excellent

CRAIG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I`m Here for Pizza

There was nothing to dislike. The location is perfect. It`s right next to Napoli Centrale and Garibaldi Station, so getting around is very convenient. The staff is helpful and friendly. The breakfast buffet is plentiful and a great way to start the day.
Stayed 3 nights in Jul 2025