Canopy By Hilton Nashville Downtown The Gulch

4.0 star property

Photo gallery for Canopy By Hilton Nashville Downtown The Gulch

Living area
Exterior
2 bars/lounges
Lobby
Premium bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View map
920 Division Street, Nashville, TN, 37203
  • Place, Music City Center
    ‪12 min walk‬
  • Place, Bridgestone Arena
    ‪12 min walk‬
  • Place, Broadway
    ‪14 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪9 min drive‬

Room options

Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom, Terrace (Mobility, Roll-In Shower)

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom, Terrace (Soak Tub)

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom, Terrace (Private)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom, Terrace (Hearing)

  • 67 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (Hearing)

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility, Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Soak Tub)

  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Hearing)

  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Peloton)

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 2 Bedrooms

  • City view
  • 106 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

Suite, 3 Bedrooms

  • City view
  • 174 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View (Hearing)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Hearing)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Nashville

With a stay at Canopy By Hilton Nashville Downtown The Gulch in Nashville (Downtown Nashville), you'll be within a 5-minute drive of Music City Center and Broadway. .This hotel is 1.3 mi (2 km) from Vanderbilt University and 1.9 mi (3 km) from Nissan Stadium.

What's nearby

  • Music City Center - 12 min walk - 1.1 km
  • Country Music Hall of Fame and Museum - 12 min walk - 1.1 km
  • Bridgestone Arena - 12 min walk - 1.1 km
  • Broadway - 14 min walk - 1.2 km
  • Ryman Auditorium - 16 min walk - 1.3 km

Getting around

  • Nashville Riverfront Station - 10 min drive
  • Nashville International Airport (BNA) - 16 min drive

Restaurants

  • ‪V Modern Italian - ‬2 min walk
  • ‪Neighbors - ‬2 min walk
  • ‪Honest Coffee Roasters - ‬7 min walk
  • ‪Thousand Hills Coffee - ‬6 min walk
  • ‪Patterson House - ‬5 min walk

About this property

Canopy By Hilton Nashville Downtown The Gulch

Canopy By Hilton Nashville Downtown The Gulch offers 181 accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 181 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have slippers and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free international calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a fireplace in the lobby, a ballroom, and bike parking.
Grab a bite at Five Points Pizza, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, express check-in, and express check-out.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Five Points Pizza - Onsite restaurant.
8th & Roast - Onsite café. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered valet parking on site (USD 60 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • 8th & Roast
  • Five Points Pizza

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Hardwood flooring in room
  • Lever door handles
  • Lift (152 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2025
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 18.00 per person
  • Covered valet parking fee: USD 60 per day (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Canopy By Hilton Nashville Downtown The Gulch Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 180 out of 222 reviews
Rating 8 - Good. 22 out of 222 reviews
Rating 6 - Okay. 12 out of 222 reviews
Rating 4 - Poor. 4 out of 222 reviews
Rating 2 - Terrible. 4 out of 222 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

JEFF

Stayed 2 nights in Feb 2026

10/10 Excellent

Stephanie

Stayed 2 nights in Jan 2026

10/10 Excellent

Amy

Stayed 1 night in Jan 2026

10/10 Excellent

Macy

Liked: Cleanliness, amenities, property conditions & facilities
Very pretty hotel & room, staff was very kind and generous. The room was also stocked w drinks & snacks for an extra fee. Would for sure come back here :))
Stayed 1 night in Jan 2026

10/10 Excellent

Douglas

Stayed 1 night in Jan 2026

10/10 Excellent

Adelina

Stayed 2 nights in Jan 2026

6/10 Okay

Erin

Liked: Cleanliness, staff & service
The room & hotel as a whole were very clean! Just a few notes for the reasoning of 3 stars: 1. The front desk agent did not tell us about our $15 daily food credit, which was paid for in fees, so would have been wasted money had I not read the fine print on the key folder. 2.Housekeeping missed our room on day one. When calling down to the desk, the agent stated that we must have had our DND sign up which is why they missed us.. which was incorrect, we never used the sign, it was just an excuse instead of taking ownership of the mistake. 3.The complimentary shuttle service is an awesome feature and will get you to a lot of popular spots, however the drivers are very rude. They acted as if requesting a ride was an inconvenience to them, even though we left a tip each time. They did not put on their seatbelt so the alarm continued to ding throughout the ride, took sharp turns, blatantly ran stop signs and played vulgar music in the car. The ride didn’t feel welcoming, safe or give off a “hospitality” industry vibe. 4.The app and website boast gorgeous features such as a roof bar and more specifically a moon/space themed bar. We thought this was super cool and one of the main reasons we chose this hotel, just to find that those were Ai generated images and these bars are still “under construction” and not available to guests. 5- food service at the cafe is EXTREMELY slow with poor communication. I waiting 35 min for 2 breakfast burritos after being quoted a 10 min pick up
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room, staff and location. This by far is the best hotel in Nashville. I will be back.
Stayed 1 night in Jan 2026

10/10 Excellent

Clinton

Liked: Cleanliness, amenities, property conditions & facilities
Loved the front desk staff. Really friendly and helpful. The car was really convenient and drivers were also friendly and helpful. Would definitely stay here again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Maryellen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front Desk Staff went above & beyond! Breakfast & Bar staff exceptional as well as parking staff. My daughter & I just loved celebrating my Birthday with such a special overnight stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Nicolette

Stayed 3 nights in Dec 2025

8/10 Good

Emily

Stayed 3 nights in Dec 2025

10/10 Excellent

caitlynn

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel is absolutely beautiful!!! The staff was extremely friendly and helpful!!
Stayed 1 night in Dec 2025

8/10 Good

Darlene, QUINTON

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
View was not quite as expected had some issues with the shower drain. But overall a wonderful experience fantastic helpful staff clean and comfortable rooms 👍
Stayed 1 night in Dec 2025

6/10 Okay

Jordyn

Stayed 2 nights in Dec 2025

8/10 Good

Vincent

Stayed 1 night in Dec 2025

10/10 Excellent

Cristen

Stayed 2 nights in Dec 2025

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extremely nice staff and the hotel was nice, clean and perfect location!
Stayed 2 nights in Dec 2025

10/10 Excellent

Eric

Stayed 1 night in Dec 2025

4/10 Poor

Savanna

Stayed 1 night in Dec 2025

10/10 Excellent

Kathy

Stayed 1 night in Dec 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, amenities, property conditions & facilities
When we got to the hotel, they could not find our reservation. I showed the receipt from Expedia and the room I had booked and the man at the desk kept apologizing for the inconvenience. They said because of the inconvenience, they upgraded our room to a king suite. The hotel was beautiful, the staff was amazing, and the room was incredible. They even sent us a bottle of wine because i said it was my husbands bday. They have a shuttle that took us to the comedy club and picked us up. We will definitely be staying here again. Best hotel we have stayed at in Nashville
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 2 nights in Dec 2025