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Caption by Hyatt Downtown Nashville

4.0 star property

Photo gallery for Caption by Hyatt Downtown Nashville

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Property video
Exterior
Meeting facility
Deluxe Room, 1 King Bed (High Floor)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
118 12th Avenue South, Nashville, TN, 37203
  • Place, Broadway
    ‪9 min walk‬
  • Place, Bridgestone Arena
    ‪11 min walk‬
  • Place, Ryman Auditorium
    ‪12 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Roll-in Shower

8.6 out of 10
Excellent
(9 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds

9.6 out of 10
Exceptional
(16 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(10 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(28 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(40 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Deluxe Room, 1 King Bed with Sofa bed, Corner

Deluxe Room, 1 King Bed with Sofa bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Nashville

Located in Nashville (Downtown Nashville), Caption by Hyatt Downtown Nashville is within a 15-minute walk of Broadway and Music City Center. .This hotel is 0.6 mi (0.9 km) from Bridgestone Arena and 0.6 mi (1 km) from Ryman Auditorium.

What's nearby

  • Broadway - 9 min walk - 0.8 km
  • Bridgestone Arena - 11 min walk - 0.9 km
  • Ryman Auditorium - 12 min walk - 1.1 km
  • Music City Center - 14 min walk - 1.2 km
  • Country Music Hall of Fame and Museum - 14 min walk - 1.2 km

Getting around

  • Nashville Riverfront Station - 16 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪White Castle - ‬6 min walk
  • ‪Milk & Honey - ‬5 min walk
  • ‪Paris Baguette - ‬8 min walk
  • ‪Puttshack - ‬5 min walk

About this property

Caption by Hyatt Downtown Nashville

Caption by Hyatt Downtown Nashville offers 210 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with cable channels. Bathrooms include showers and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Stay in one of 210 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
At Caption by Hyatt Downtown Nashville, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 3 meeting rooms available for events.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Caption by Hyatt Downtown Nashville has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 65 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 40 for adults and USD 40 for children
  • Valet parking fee: USD 65 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Caption by Hyatt Downtown Nashville Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 780 out of 1053 reviews
Rating 8 - Good. 168 out of 1053 reviews
Rating 6 - Okay. 58 out of 1053 reviews
Rating 4 - Poor. 21 out of 1053 reviews
Rating 2 - Terrible. 26 out of 1053 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Vanessa

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect for our needs. Staff was attentive and always willing to help or suggest different things for us. Wish bar had more live music but understand thats not what its there for.
Stayed 4 nights in Jan 2026

8/10 Good

Francis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location is great—an easy walk to two great restaurants, Kane Steakhouse and Lougo, and lower Broadway. The rooms were modern and comfortable. The only complaint is that the service in the cafe was terrible in the morning. The afternoon and night bartenders were great. Live music was a nice for happy hour. I would recommend.
Stayed 2 nights in Jan 2026

8/10 Good

Amanda

Stayed 2 nights in Jan 2026

10/10 Excellent

Marlen

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención y servicio
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

8/10 Good

Sean James

Stayed 4 nights in Jan 2026

10/10 Excellent

Aaron

Stayed 1 night in Jan 2026

10/10 Excellent

Dominick

Stayed 1 night in Jan 2026

10/10 Excellent

Judy

Stayed 2 nights in Jan 2026

10/10 Excellent

Krista Robin

Stayed 4 nights in Dec 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities
We are nashville locals who stayed at this hotel during the ice storm—the staff was amazing, friendly and accommodating. The hotel was comfortable and clean in a great location. I will forever be grateful to the staff at this hotel and will recommend it to all my out-of-towners!
Stayed 1 night in Jan 2026

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice. Staff were all very pleasant and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Olin

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Orlan was very attentive and made our stay wonderful.
Stayed 4 nights in Jan 2026

4/10 Poor

Kevin, New Bedford

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were charged for 2 movies we didn’t watch. At checkout I explained that to the clerk and he said he was going to send it up to the manager. Maybe he forgot? Calling the hotel now. We clicked on the movie by mistake.
Stayed 3 nights in Jan 2026

8/10 Good

James

Stayed 2 nights in Jan 2026

2/10 Terrible

Nadine

Stayed 1 night in Jan 2026

10/10 Excellent

Shanika

Stayed 2 nights in Jan 2026

10/10 Excellent

Claudia, Santa Rosa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with great location. The beds were exceptionally comfortable, and the room was well-equipped with amenities, including two televisions! Despite being at full capacity because of a snowstorm, the staff remained attentive and extremely accommodating.
Stayed 3 nights in Jan 2026

10/10 Excellent

Cara

Stayed 1 night in Jan 2026

6/10 Okay

Joseph

Stayed 2 nights in Dec 2025

10/10 Excellent

Hunter

Stayed 1 night in Jan 2026

8/10 Good

Paula

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Went to get dinner about 7 and they had run out of food. I didn’t expect to have to go to bed hungry. I hope they have breakfast available tomorrow :(
Stayed 1 night in Jan 2026

8/10 Good

Terry

Stayed 1 night in Jan 2026

10/10 Excellent

Aniri

Liked: Cleanliness, property conditions & facilities
Very clean very nice I enjoyed
Stayed 2 nights in Jan 2026

10/10 Excellent

heather

Liked: Cleanliness, staff & service, amenities
Very comfortable room. Friendly staff. Within walking distance of a lot of restaurants and entertainment venues. Also, the hotel had pellet ice in the icemakers!
Stayed 3 nights in Dec 2025