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Caption by Hyatt Downtown Nashville/The Gulch

3.0 star property

Photo gallery for Caption by Hyatt Downtown Nashville/The Gulch

Lobby
Lobby
Exterior
Hypo-allergenic bedding, in-room safe, blackout curtains
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Housekeeping
  • Parking available
  • Pet-friendly

Explore the area

Map
118 12th Avenue South, Nashville, TN, 37203
  • Broadway
    ‪9 min walk‬
  • Bridgestone Arena
    ‪11 min walk‬
  • Music City Center
    ‪15 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Roll-in Shower

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Roll-in Shower

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 1 King Bed (High Floor)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 2 Double Beds (High Floor)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed (High Floor)

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds (High Floor)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 1 King Bed

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 2 Double Beds (High Floor)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Nashville

Located in Nashville (Downtown Nashville), Caption by Hyatt Downtown Nashville/The Gulch is within a 15-minute walk of Broadway and Bridgestone Arena. .This hotel is 0.8 mi (1.2 km) from Music City Center and 0.6 mi (1 km) from Ryman Auditorium.

What's nearby

  • Broadway - 9 min walk - 0.8 km
  • Bridgestone Arena - 11 min walk - 1.0 km
  • Ryman Auditorium - 12 min walk - 1.1 km
  • Music City Center - 15 min walk - 1.3 km
  • Vanderbilt University - 17 min walk - 1.5 km

Getting around

  • Nashville Riverfront Station - 16 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Milk and Honey Nashville - ‬6 min walk
  • ‪Pins Mechanical Co. - ‬5 min walk
  • ‪Biscuit Love - ‬9 min walk
  • ‪Harriet's Rooftop - ‬9 min walk

About this property

Caption by Hyatt Downtown Nashville/The Gulch

Hotel with a fitness center, a short walk to Broadway
Caption by Hyatt Downtown Nashville/The Gulch offers 210 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with cable channels. Bathrooms include showers and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Stay in one of 210 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, hair dryers, and toothbrushes and toothpaste. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
At Caption by Hyatt Downtown Nashville/The Gulch, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and a 24-hour front desk. This hotel has 3 meeting rooms available for events.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Caption by Hyatt Downtown Nashville/The Gulch has a restaurant on site.

Languages

Arabic, English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay)
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 40 for adults and USD 40 for children
  • Valet parking fee: USD 60 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Caption by Hyatt Downtown Nashville/The Gulch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 190 out of 270 reviews
Rating 8 - Good. 44 out of 270 reviews
Rating 6 - Okay. 24 out of 270 reviews
Rating 4 - Poor. 7 out of 270 reviews
Rating 2 - Terrible. 5 out of 270 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were awesome. Staff friendly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional and private service. The place was the perfect location for us. The staff was very helpful and was able to understand what we needed. The front desk gave us great suggestions of where to go, but we already had an agenda. The bar located in the hotel was so polite and just top notch service. The room was small but perfect for sleeping we could not hear any of neighbors though the hotel was completely booked. We we went out for breakfast and came back our room was straightened and perfectly clean, we have stayed at five star hotels where it took all day for this to happen. We will always recommend this hotel!
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Jan 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

New hotel so it was in great shape. Service was excellent and every employee was very nice and upbeat. The location is perfect, short walk to everything, lots of dining close by and if you need to take a car service anywhere they can easily avoid Broadway being shut down and general traffic. We had a wonderful stay and would definitely stay here again.
Stayed 2 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean property, nice walk into the Broadway strip
Stayed 3 nights in Jan 2025

8/10 Good

Dianne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Great location

Decent stay. There was a few little annoyances - the hotel lobby has an overwhelming perfume smell to it, the rooms are very dark and not a lot of lighting, the walls are very thin and can hear everything. The bathroom light was on a sensor and it would randomly go off throughout the night. Overall a nice hotel, great location near broadway!
Stayed 2 nights in Jan 2025

8/10 Good

Benjamin

Stayed 2 nights in Jan 2025

8/10 Good

Amit, Ashburn

Stayed 2 nights in Jan 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice staff
Stayed 2 nights in Jan 2025

8/10 Good

LORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows were very comfortable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Caption review

We had a nice stay at Caption by Hyatt. The staff was very friendly. The only thing was the room was very dark and could have used brighter light bulbs in the lamps.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kathyara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 3 nights in Jan 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place!
Stayed 3 nights in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Convenient to eveything
Stayed 2 nights in Jan 2025

6/10 Okay

Lori

Travelled with family
Liked: Staff & service, property conditions & facilities
Easy and convenient to downtown. Spacious and very comfortable room with huge window views. Very unique and modern decor and the bathroom was huge in our King deluxe. Pretty quiet for being in a city as well. It’s brand new and has some growing pains; staff still learning but all were extremely friendly and accommodating. The lobby area restrooms were very dirty and 2 of the 4 were closed for maintenance. Our room was cleaned however not vacuumed as we had crumbs left on the floor and empty coffee cups not discarded. All said I would return as I do think they will get the kinks of newness worked out.
Stayed 4 nights in Jan 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

jamil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 3 nights in Jan 2025

6/10 Okay

Christina

Stayed 2 nights in Jan 2025

10/10 Excellent

AARON

Stayed 2 nights in Jan 2025

6/10 Okay

anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Joel, Westfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice and the staff was friendly and helpful. It is an easy walk to get to all the things on Broadway (about 10-15 minutes depending on pace).
Stayed 3 nights in Jan 2025

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities
Best stay… staff was amazing bartender was very friendly really enjoy talking to her!!
Stayed 2 nights in Jan 2025