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Caption by Hyatt Downtown Nashville/The Gulch

3.0 star property

Photo gallery for Caption by Hyatt Downtown Nashville/The Gulch

Enjoy a rooftop dining experience with tables and chairs, and take in the city views from our outdoor seating area with a stage.
Property video
Enjoy a drink at the bar, where you can sit on a stool or relax on a sofa.
Relax in a stylish room with a large window, comfortable sofa, and a bed with a white headboard.
Experience the sleek, modern design of Caption by Hyatt, featuring a striking brick and glass facade.

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available
  • Pet-friendly

Explore the area

Map
118 12th Avenue South, Nashville, TN, 37203
  • Broadway
    ‪9 min walk‬
  • Bridgestone Arena
    ‪11 min walk‬
  • Music City Center
    ‪14 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Roll-in Shower

Room, 1 King Bed, Roll-in Shower

Room, 1 King Bed, Roll-in Shower

10.0 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Deluxe Room, 1 King Bed with Sofa bed, Corner

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(22 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Room, 2 Double Beds (High Floor)

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(9 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

9.6 out of 10
Exceptional
(9 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Nashville

Located in Nashville (Downtown Nashville), Caption by Hyatt Downtown Nashville/The Gulch is within a 15-minute walk of Broadway and Bridgestone Arena. .This hotel is 0.6 mi (1 km) from Ryman Auditorium and 0.8 mi (1.2 km) from Music City Center.

What's nearby

  • Broadway - 9 min walk - 0.8 km
  • Bridgestone Arena - 11 min walk - 0.9 km
  • Ryman Auditorium - 12 min walk - 1.1 km
  • Music City Center - 14 min walk - 1.2 km
  • Vanderbilt University - 18 min walk - 1.6 km

Getting around

  • Nashville Riverfront Station - 16 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Milk and Honey Nashville - ‬6 min walk
  • ‪Pins Mechanical Co. - ‬5 min walk
  • ‪Biscuit Love - ‬9 min walk
  • ‪Harriet's Rooftop - ‬9 min walk

About this property

Caption by Hyatt Downtown Nashville/The Gulch

Hotel with a restaurant, a short walk to Broadway
Caption by Hyatt Downtown Nashville/The Gulch offers 210 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with cable channels. Bathrooms include showers and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Stay in one of 210 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, hair dryers, and toothbrushes and toothpaste. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
At Caption by Hyatt Downtown Nashville/The Gulch, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 3 meeting rooms available for events.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Caption by Hyatt Downtown Nashville/The Gulch has a restaurant on site.

Languages

Arabic, English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay)
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 40 for adults and USD 40 for children
  • Valet parking fee: USD 60 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Caption by Hyatt Downtown Nashville/The Gulch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 377 out of 527 reviews
Rating 8 - Good. 84 out of 527 reviews
Rating 6 - Okay. 37 out of 527 reviews
Rating 4 - Poor. 11 out of 527 reviews
Rating 2 - Terrible. 18 out of 527 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mervat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Ara

Stayed 4 nights in Apr 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful!
Stayed 2 nights in May 2025

2/10 Terrible

John

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Bar manager and staff were super rude. Instead of lounging at the Hotel, we went 100 yards to a restaurant to enjoy ourselves. The hotel itself is nice, but the staff ruins the whole experience unfortunately.
Stayed 1 night in May 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, liked everything except how expenses the valet was. Specially since it was the only option for parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful up to date
Stayed 4 nights in Apr 2025

6/10 Okay

randy

Liked: Staff & service, property conditions & facilities, room comfort

Can improve

Great location public bathrooms were dirty and locks not working. Room was dim on lighting and could be cleaned better. Staff was decent but expensive parking.
Stayed 2 nights in May 2025

10/10 Excellent

Kathleen

Great
Stayed 2 nights in May 2025

10/10 Excellent

Gus, hialeah

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Apr 2025

6/10 Okay

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 3 nights in Apr 2025

10/10 Excellent

Jonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel . Goid lkcation for all Nashville activities.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

8/10 Good

Courtney, San Diego

Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location within walking distance of all main areas. Very helpful, friendly staff. Very clean.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 3 nights in Mar 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Easily walkable to downtown and the staff was very friendly. Would stay here again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid location

Modern, nice, good location.
Stayed 3 nights in Apr 2025

6/10 Okay

Baruch

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Not clean but good location. nice service in the lobby bar.
Stayed 4 nights in Apr 2025

10/10 Excellent

Myron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Monica

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great staff!
Stayed 3 nights in Apr 2025