Comfort Inn & Suites Nashville Franklin Cool Springs

2.5 star property

Photo gallery for Comfort Inn & Suites Nashville Franklin Cool Springs

Exterior
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Exterior
Free daily full breakfast
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
7120 South Springs Drive, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪3 min walk‬
  • Place, Aspen Grove Park
    ‪15 min walk‬
  • Place, Broadway
    ‪18 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪23 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(102 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(22 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(105 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Ground Floor

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Franklin

Located in Franklin, Comfort Inn & Suites Nashville Franklin Cool Springs is in the business district, a 1-minute drive from CoolSprings Galleria and 7 minutes from The Factory. .This hotel is 4.7 mi (7.5 km) from Franklin Theatre and 5.2 mi (8.4 km) from Carter House.

What's nearby

  • CoolSprings Galleria - 3 min walk - 0.3 km
  • Aspen Grove Park - 15 min walk - 1.3 km
  • Vanderbilt University - 18 min drive - 30.2 km
  • Broadway - 18 min drive - 30.7 km
  • Nissan Stadium - 20 min drive - 32.0 km

Getting around

  • Nashville Riverfront Station - 19 min drive
  • Nashville International Airport (BNA) - 28 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪The Cheesecake Factory - ‬11 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Connors Steak & Seafood - ‬5 min walk
  • ‪Wendy's - ‬11 min walk

About this property

Comfort Inn & Suites Nashville Franklin Cool Springs

Comfort Inn & Suites Nashville Franklin Cool Springs offers 65 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Franklin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 65 individually decorated guestrooms, featuring refrigerators and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Grab a bite from the grocery/convenience store serving guests of Comfort Inn & Suites Nashville Franklin Cool Springs. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 25 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cool Springs Inn

Country Carlson Franklin/Cool Springs

Country Inn Carlson Franklin/Cool Springs

Country Inn Carlson Franklin/Cool Springs Franklin

Country Carlson Franklin/Cool Springs Franklin

Country Inn Suites by Radisson Cool Springs TN

Comfort Inn & Suites Nashville Franklin Cool Springs Hotel

Comfort Inn & Suites Nashville Franklin Cool Springs Franklin

Comfort Inn & Suites Nashville Franklin Cool Springs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1015 reviews
Rating 8 - Good. 245 out of 1015 reviews
Rating 6 - Okay. 72 out of 1015 reviews
Rating 4 - Poor. 17 out of 1015 reviews
Rating 2 - Terrible. 19 out of 1015 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Deb

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and had a fresh smell. The sausage on the breakfast bar was rubbery though. Maybe look into a different brand one thats not so cheap
Stayed 1 night in Feb 2026

8/10 Good

Lynne

Liked: Cleanliness, staff & service
Front desk staff very courteous and helpful. Rooms very nice, hotel and surrounding area very tidy.
Stayed 1 night in Feb 2026

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities
Clean room and lobby
Stayed 1 night in Feb 2026

6/10 Okay

charlene

Stayed 1 night in Jan 2026

8/10 Good

Douglas

Stayed 1 night in Jan 2026

8/10 Good

Kari

Liked: Cleanliness, staff & service, amenities
The welcoming clerk at sign in was great, very personable. The room was clean, bed comfortable. Heating system great! Only downfalls: very low toilet and breakfast buffet was too crowded w tables. Thank you very much!!
Stayed 1 night in Jan 2026

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Room was clean and well-supplied. Breakfast was adequate
Stayed 1 night in Jan 2026

10/10 Excellent

Toula

Stayed 1 night in Jan 2026

10/10 Excellent

Lauryn

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless and staff were kind and accommodating. After 3 days without power and 2 without water, it was wonderful to get warm, have a hot shower and a night of peaceful rest. Hot breakfast was very welcome as well. Thank you, Comfort Inn!
Stayed 1 night in Jan 2026

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness
Room was nice, shower did not work
Stayed 1 night in Dec 2025

10/10 Excellent

Aaron, Shelbyville

Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Stayed 2 nights in Jan 2026

2/10 Terrible

Dana

I was not able to stay due to the expected weather and was not able to cancel. While I know that I didn’t have insurance, this was an act of God therefore being out of my control. When I went to cancel, Expedia’s virtual assistant told me that no refund or help was available. That is extremely disappointing under these circumstances. It does make me not want to book with Expedia in the future.
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 2 nights in Jan 2026

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was really nice but shower didn’t work.
Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Stayed 2 nights in Jan 2026

10/10 Excellent

Joselin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Literally the perfect location to everything. We came down for a volleyball tournament and it was only a 6 minute drive from the hotel. Overall, I enjoyed the stay and was happy I could sleep in
Stayed 2 nights in Jan 2026

8/10 Good

Hamid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people. The breakfast could be a little less bland. No sauces nor real butter.
Stayed 1 night in Jan 2026

10/10 Excellent

Angela, Springboro

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Spotless and convenient
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
It was very clean, and the room and bed were very nice and comfortable.
Stayed 1 night in Jan 2026

8/10 Good

Steve

Room was clean. The thing that impressed me most was the attention to details that most hotels don’t think about. Number one, water pressure. I have long thick hair and never wash it at hotels bc the puny
Stayed 1 night in Dec 2025

10/10 Excellent

Alicia, Gadsden

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Had an excellent Experience here! So convenient to the Cool Spring Mall! We walk there 7 times during our 2 day stay! Great Restaurant and stores! We will definitely stay here again for our next Cheer Comp in the spring! The staff was very nice! And the rooms were very clean and the beds were comfortable!
Stayed 2 nights in Dec 2025

10/10 Excellent

Karabi, Naperville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is ideal and breakfast is Excellent!
Stayed 1 night in Dec 2025

4/10 Poor

MICHAEL

Travelled with family
Liked: Staff & service
Bath tub spigot was very very loose Lighting in room was dim. Had to remove lamp shades to read. Bar in bathroom meant to stabilize entry/exit from tub/shower located next to toilet thus inadequate room to use it for its intended purpose. Breakfast area very very crowded. Poorly planned. Shower head also loose making it hard to adjust shower head. Also tv should be in front of the sofa so not watching it at an angle
Stayed 2 nights in Jan 2026

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, comfortable
Stayed 2 nights in Jan 2026