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Hostal El Refugio

1.0 star property

Photo gallery for Hostal El Refugio

Living area
Free daily self-service breakfast
Standard Triple Room | Bathroom
Standard Triple Room
Free daily self-service breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free Wi-Fi

Explore the area

View map
valdivia, 807, Natales, Magallanes y la Antártica Chilena
  • Place, Plaza de Armas
    ‪9 min walk‬
  • Place, Puerto Natales Casino
    ‪13 min walk‬
  • Place, Costanera
    ‪15 min walk‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About the area

Puerto Natales

A stay at Hostal El Refugio places you in the heart of Natales, within a 15-minute walk of Centro Cultural Natalis and Plaza de Armas. .This hostel is 0.7 mi (1.2 km) from History Museum and 0.8 mi (1.3 km) from Puerto Natales Casino.
View more Hostels in Puerto NatalesOpens in a new window

What's nearby

  • Plaza de Armas - 9 min walk - 0.8 km
  • Puerto Natales Casino - 13 min walk - 1.2 km
  • Costanera - 15 min walk - 1.3 km
  • History Museum - 15 min walk - 1.3 km
  • Cueva del Milodon - 18 min walk - 1.5 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 22 min drive

Restaurants

  • ‪Alveoli Bakery - ‬10 min walk
  • ‪El Asador Patagónico - ‬10 min walk
  • ‪Mesita Grande - ‬13 min walk
  • ‪La Picada de Carlitos - ‬9 min walk
  • ‪Wild Bar - ‬9 min walk

About this property

Hostal El Refugio

Hostal El Refugio offers 5 accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Refrigerators and microwaves are provided.
Make yourself at home in one of the 5 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected.
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and tour/ticket assistance.
A complimentary self-serve breakfast is served daily from 6:00 AM to 10:00 AM.
The front desk is staffed during limited hours.
A complimentary self-serve breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Lockers

Guest services

  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Magnifying mirror
  • No lift

More

  • Communal living room
  • Smoke-free property

Room amenities

Bathroom

  • 2 bathrooms
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Oven
  • Refrigerator

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM

Front desk staffed during limited hours

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Hostal El Refugio Natales

Hostal El Refugio Hostel/Backpacker accommodation

Hostal El Refugio Hostel/Backpacker accommodation Natales

Hostal El Refugio Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 7 out of 12 reviews
Rating 8 - Good. 5 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.2/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities
I could check-in a little earlier, which was great after a night flight. The wifi is strong and stable, kitchen area is spacious. My bed was very comfortable. I slept great. Like many places in Chile, things seem to be built quickly and with cheap materials. Things that didn’t affect my comfort but for example, the soap distributor in the shower doesn’t work well. As far as safety and location, it’s very good, staff is nice and welcoming.
Stayed 1 night in Feb 2026

8/10 Good

My, Taylorsville

Liked: Cleanliness, property conditions & facilities
Nice and friendly
Stayed 1 night in Dec 2025

10/10 Excellent

My, Taylorsville

Liked: Cleanliness, property conditions & facilities
Nice and friendly
Stayed 2 nights in Jan 2026

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not have had any better service. The breakfast was ready by 6:00 and everything was sensible and plenty.
Stayed 4 nights in Dec 2025

8/10 Good

Jianxiong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast is provided, and you can use the kitchen before 10pm. The room is warm and cozy. The space is limited but totally works.
Stayed 4 nights in Dec 2025

10/10 Excellent

Luis

Stayed 4 nights in Nov 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostel El Refugio had all the comforts of home including a warm hearty breakfast every morning, comfortable beds with fresh linens in a private room, and private bathrooms. My visit was during fall when temps were colder. The hostel was always warm after a day outdoors. The owner Luis was very kind and accommodating, making sure you have everything for a perfect visit.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jose Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't be better!

A hidden gem in Puerto Natales. Clean environment, great location, and amazing breakfast. Very well taken care of!
Stayed 3 nights in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar simples, mas bem localizado, boas roupas de cama e atendimento bom.
Stayed 1 night in Mar 2025

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities, room comfort

Simples, confortável, eficiente

A acomodação é simples, porém super eficiente. Quarto muito confortável, assim como a cama. Café da manhã é bastante bom e os banheiros, embora compartilhados, estão sempre limpos e bem cuidados
Stayed 3 nights in Mar 2025

10/10 Excellent

monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles toll, neue saubere Einrichtung freundlicher Empfang. Bestes Frühstück in ganz Chile. Rundum Klasse Schade hatte nur 4 Tage. Das Bild entspricht nicht dem was man vorfindet. Es war viel schöner eingerichtet.
Stayed 3 nights in Jan 2025