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Pristine Patagonia Hotel

2.0 star property

Photo gallery for Pristine Patagonia Hotel

Front of property
Exterior
Front of property
Living area
Classic Double Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi

Explore the area

View map
Bulnes 37, Puerto Natales, Natales, Magallanes and Chilean Antarctica, 616030
  • Place, Costanera
    ‪3 min walk‬
  • Place, Puerto Natales Casino
    ‪8 min walk‬
  • Place, Plaza de Armas
    ‪9 min walk‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪8 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

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About the area

Puerto Natales

With a stay at Pristine Patagonia Hotel in Natales, you'll be within a 5-minute walk of Última Esperanza Fjord and Costanera. .This hotel is 0.4 mi (0.7 km) from Centro Cultural Natalis and 0.5 mi (0.9 km) from History Museum.

What's nearby

  • Costanera - 3 min walk - 0.3 km
  • History Museum - 4 min walk - 0.4 km
  • Puerto Natales Casino - 8 min walk - 0.7 km
  • Plaza de Armas - 9 min walk - 0.8 km
  • Cueva del Milodon - 12 min walk - 1.1 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 19 min drive

Restaurants

  • ‪Café Artimaña - ‬7 min walk
  • ‪Santolla - ‬8 min walk
  • ‪El Bote Resto-Bar - ‬5 min walk
  • ‪Creperia Café y Té - ‬5 min walk
  • ‪The coffee Maker - ‬7 min walk

About this property

Pristine Patagonia Hotel

Pristine Patagonia Hotel offers 9 accommodations. This Natales hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.
Make yourself at home in one of the 9 guestrooms. Complimentary wireless internet access is available to keep you connected.
A complimentary local cuisine breakfast is served daily from 6:30 AM to 9:30 AM.
The front desk is staffed during limited hours.
A complimentary local cuisine breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Accessibility

  • No lift

Room amenities

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Pristine Patagonia Hotel Hotel
Pristine Patagonia Hotel Natales
Pristine Patagonia Hotel Hotel Natales

Pristine Patagonia Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 95 out of 114 reviews
Rating 8 - Good. 15 out of 114 reviews
Rating 6 - Okay. 2 out of 114 reviews
Rating 4 - Poor. 1 out of 114 reviews
Rating 2 - Terrible. 1 out of 114 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Nital

Liked: Cleanliness, staff & service, amenities
The staff were amazing! They gave us lots of information about visiting and hiking in Torres del Paine. And also helped us book a couple of activities. The hotel itself is really nice. No frills but a clean and comfortable place. It has a decent room with lovely views of the water and is located within walking distance to restaurants. The shower was really good with hot water and good pressure. Breakfast was good with hot options available. Overall it was a lovely stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Feng

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Exquisite artistic and rustic place. Beautiful and comfortable hotel. Welcoming staff. A true gem.
Stayed 1 night in Dec 2025

10/10 Excellent

Eddy

Stayed 1 night in Dec 2025

10/10 Excellent

Ed

Liked: Cleanliness, amenities, property conditions & facilities
Great staff especially Daniella and Vanessa. They made my stay pleasant. Suggesting places to eat and go around. I had a rather complicated stay arrangement as I did W Trekking in between stays but they didn’t mind to help with unique arrangements. Room is clean. Bathroom works perfectly. The hotel location is right by the shore. It’s very convenient to go to the downtown as well.
Stayed 1 night in Dec 2025

10/10 Excellent

Kartik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and excellent service from the host
Stayed 1 night in Dec 2025

10/10 Excellent

Milo, CORDOVA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. Staff was friendly and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities
The hotel is in great condition. It's clean, comfortable and well decorated. The location is perfect for walking to restaurants and shops. The staff, Vanessa, Daniela, and Christina are wonderful. They're friendly and knowledgeable about the area and super helpful!
Stayed 4 nights in Dec 2025

10/10 Excellent

Aruna

Liked: Cleanliness, staff & service, amenities
Front desk was very friendy and helpful. Room was spacuious and clean.
Stayed 3 nights in Nov 2025

10/10 Excellent

Miyako

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff is kind. Room is clean and comfortable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great breakfast. Great decorations. Wonderful and helpful staff. Great location. I will definitely stay here again next time I’m in puerto natales
Stayed 2 nights in Nov 2025

10/10 Excellent

heidy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The service
Stayed 3 nights in Nov 2025

10/10 Excellent

Sigma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hosts came in clutch. There were unexpected circumstances that messed with our plans. But they were able to help and salvage a lot. Could not recommend enough, especially if you suck a planning.
Stayed 1 night in Nov 2025

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent. Their hospitality made our stay even better. The rooms are larger and very clean. The breakfast was good. We stayed one night before the W trek and they let us borrow hiking poles for $5 and store our luggage for a fee.
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
This quaint hotel was clean and is located in a great location. By the water, with a short walk to the center of town. (Do visit the friendly cafe located next door for lunch or dinner.) They have a continental breakfast, and a staff member offers to make eggs to go along with your meal. The shower was a bit quirky. Be careful so you don’t get burned. And there is no shelf for items. The body wash (as marked on the bottle) and what I hope was shampoo (no markings on the bottle) were on the dresser, so you have to bring the glass bottles into the shower and put them on the floor of the shower. What really made my stay five stars was Dani. She speaks excellent English, and is kind and helpful. Thank you Dani for making my stay so nice!
Stayed 3 nights in Nov 2025

10/10 Excellent

eric

Stayed 1 night in Nov 2025

10/10 Excellent

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, amenities
All the above, the staff went above and beyond expectations, Im happy that i stayed at least one Night at the hotel, I’ll definatly be back for a longer period
Stayed 1 night in Nov 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent. Daniela and Christina are friendly, engaging and helpful. They made for a fun stay. An improvement that is needed is in the bathroom design. Although modern and clean, there is inadequate countertop and shelf space. They should install some shelves, and add a in-room chair.
Stayed 2 nights in Nov 2025

10/10 Excellent

TIMOTHY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great bed, very helpful staff were very informative about the area. Breakfast was very good. Warm high pressure shower. Very nice rustic style decor. Would stay again if returning.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Warm, nice view and staff incredibly helpful and pleasant.
Stayed 1 night in Oct 2025

10/10 Excellent

Bobby

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was neat and tidy, good shower pressure. The staff were welcoming, given excellent restaurant recommendations and also we had a discount for pole hire + leaving our bags for 3 nights. Breakfast was good with scrambled eggs + the lady allowed us to take away x2 hard boiled eggs. Would book again!
Stayed 1 night in Oct 2025

10/10 Excellent

kannika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
nice set up, friendly staffs, clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Bobby

Stayed 1 night in Oct 2025

10/10 Excellent

barry

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, really good location just a few minutes walk from main Street, nice and peaceful yet plenty of good places to to eat near Large comfortable room, friendly helpful staff Would definitely recommend this place and stay here again
Stayed 2 nights in Oct 2025

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pristine is located close to the water front. You can walk to downtown and good restaurants are located near by. The place is welcoming, looks new, nice design and decoration. It is clean. Dani & Cris ate nice and helpful. Breakfast is good: cookies, bread, ham, cheese, milk, coffee, eggs... If you want something more rich you can go to the coffee house right in the corner. I enjoyed my stay and would love to come back!
Stayed 2 nights in Oct 2025

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pristine is located close to the waterfront of Puerto Natales and you can walk anywhere from the hotel. The rooms are quiet, big and new, the staff is amazing ( gracias Dani & Cristina). Breakfast is good (bread, cake, crackers, jam, coffee, milk, yogurt, ham and juice). I missed chocolate to add to my milk but I could go to the corner of the street to get pastries and hot chocolate at Darwin Pastries. Pristine hotel also kept my luggage while I was in Torres de Paine for a small fee. I had a good time at Pristine Hotel!
Stayed 1 night in Oct 2025