Hotel Riu Palace Tropical Bay - All Inclusive

4.0 star property

Photo gallery for Hotel Riu Palace Tropical Bay - All Inclusive

Sports facility
Reception
Buffet
Aerial view
Minibar, in-room safe, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • All-inclusive
  • Gym

Explore the area

View map
Norman Manley Boulevard, Bloody Bay Beach, Negril, Westmoreland
  • Bloody Bay Beach
    ‪12 min walk‬
  • Seven Mile Beach
    ‪16 min walk‬
  • Kool Runnings Water Park
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬

Room options

Junior Suite, Garden View (B2C-CA)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Oceanfront (C)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

Junior Suite, Oceanfront (B2C-CA)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (L)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

10.0 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View (C)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (C)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Garden View (U)

8.6 out of 10
Excellent
(101 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Garden View (L)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View (U)

8.2 out of 10
Very good
(50 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (U)

8.8 out of 10
Excellent
(38 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View (B2C-US)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Double Room (C)

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-US)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Sea View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room (B2C-CA)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Oceanfront (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (Standard - E)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

Junior Suite, Oceanfront (L)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Partial Sea View (E)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Suite, Ocean View (L)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Oceanfront (U)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Similar properties

About the area

Negril

Located in Negril, Hotel Riu Palace Tropical Bay - All Inclusive is by the ocean, within a 5-minute drive of Bloody Bay Beach and Seven Mile Beach. .This all-inclusive property is 1 mi (1.6 km) from Booby Cay and 1.3 mi (2 km) from Kool Runnings Water Park.

What's nearby

  • Bloody Bay Beach - 12 min walk - 1.0 km
  • Seven Mile Beach - 16 min walk - 1.4 km
  • Kool Runnings Water Park - 3 min drive - 2.6 km
  • Time Square Mall - 11 min drive - 8.4 km
  • Negril Cliffs - 18 min drive - 13.7 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 98 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬15 min walk
  • ‪Royalton Lobby Bar - ‬17 min walk
  • ‪Gourmet Marche - ‬16 min walk
  • ‪Hunter Steakhouse - ‬16 min walk
  • ‪Di Romagna Italian Cuisine at Azul Sensatori - ‬3 min drive

About this property

Hotel Riu Palace Tropical Bay - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Kool Runnings Water Park
Hotel Riu Palace Tropical Bay - All Inclusive offers 452 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Plasma televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Negril property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 452 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.

Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Hotel Riu Palace Tropical Bay - All Inclusive has 5 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Water activities

Kayaking
Sailing
Snorkeling
Snorkeling excursions
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Volleyball
  • Water skiing
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • 2 floors
  • 8 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Tropical
Riu Palace Tropical Bay
Riu Palace Tropical Bay All Inclusive
Riu Palace Tropical Bay All Inclusive Negril
Riu Palace Tropical Bay Negril
Riu Tropical
Riu Tropical Bay
Riu Tropical Bay Palace
Riu Tropical Palace Bay
Tropical Bay
Riu Tropical Inclusive Negril
RIU Palace Tropical Bay All Inclusive
Hotel Riu Palace Tropical Bay - All Inclusive Negril

Hotel Riu Palace Tropical Bay - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 577 out of 1012 reviews
Rating 8 - Good. 230 out of 1012 reviews
Rating 6 - Okay. 117 out of 1012 reviews
Rating 4 - Poor. 50 out of 1012 reviews
Rating 2 - Terrible. 38 out of 1012 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zineta

Stayed 8 nights in Jun 2025

10/10 Excellent

curtis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our 3rd time to Jamaica and 2nd visit to this resort. Beautiful beach and water. All the staff are excellent. My wife and I even had our first couples massage which was amazing. Food is all good with plenty of options. Jerk Chicken at the Jerk Hut was our go to lunch. Loved all the various drink options at the bars. We stuck mainly to the cocktails. Our only complaint is we had to leave. We will be back again. We love Jamaica.
Stayed 5 nights in Jun 2025

10/10 Excellent

Nigel, Oakville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Most of the staff were very hospitable. Andrew in dining room was very professional, polite and gave excellent service. I overheard one staff member being rude to a guest pushing him to leave a tip at the jerk hut. Some of the room receptacles dont work properly. Hand shower holder is broken.Bathroom mirror needs to be replaced. Room generally ok but somewhat dated.
Stayed 7 nights in Jun 2025

10/10 Excellent

Toni

Liked: Cleanliness, amenities, property conditions & facilities
I had the most amazing and safe first solo trip at RIU Palace Negril! ❤️✨ The hotel itself is really nice — clean, comfortable, and a great spot to relax and enjoy the beautiful views. The staff were truly amazing and made me feel at home from start to finish — especially the bar team, who kept the drinks flowing, the vibes up, and made sure I was smiling and comfortable the whole time. 🍹🎉 One thing I noticed was there wasn’t as much traditional Jamaican food as I hoped for on the menu — I would’ve liked to see a bit more of that rich, local flavor — but everything else was great. As a woman traveling by myself for the first time, I felt completely safe and well cared for, which meant I could really let go, appreciate the moment, and make memories that I’ll carry with me forever. Thank you, RIU Palace Negril, for a wonderful first solo adventure — I’ll definitely be back! 🌟✨
Stayed 6 nights in Jun 2025

8/10 Good

Rosalynn Gem Montgomery, Atlanta

Stayed 4 nights in May 2025

8/10 Good

mario alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually the Riu palace have better selection of drinks, the hotel it’s fine but some employees are rude, the beach it’s amazing and clean.
Stayed 5 nights in Jun 2025

8/10 Good

Christa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Latasha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me and my family had a wonderful time. 10 out of 10
Stayed 5 nights in Jun 2025

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to a beautiful beach was excellent. The biggest issue with this hotel was the buffet food which was extremely disappointing. Evening buffet was completely uninspiring - no flow to how the food was laid out, poor signage for items - everything was not labelled, signage was small font, difficult to read with bad lighting, generally food was unappealing - dried out, greasy Short staffed behind key buffet areas causing line ups, roast beef on carving station was substandard with a large piece of gristle through the centre, should never have been served. Jerk Hut - 20 minute delays with no meat during lunch hour, only offered chicken on the day I went there. Could not get a fresh cooked hamburger, the buffet burgers were disgusting. Steak House dinner was the best meal of the entire stay. Guestroom was lovely, staff were friendly and helpful
Stayed 3 nights in Jun 2025

10/10 Excellent

PATRICK

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, food was good and catered for jamaicans . Villas room was spacious, modern and clean overall the stay was excellent and i definitely recommend the resort and go back next time im in that area
Stayed 1 night in Jun 2025

8/10 Good

Adrianna

Stayed 3 nights in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 7 nights in Jun 2025

8/10 Good

Ivette M

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are exactly as shown. Food and drinks are great. From our experience, some buffet items do not get replenished. Fruit was one of the key factors. Since fruit is local produce. Coffee shop does not open until 1000. Why? Only self serve coffee machine at 24:7 service cafeteria.All Pools close at 6pm. Besides these small intricacies. Local food at buffet is great. Mostly same items daily. Jerk hut chicken is amazing. Bartenders are great at making all kinds of drinks. Rum is their specialty. Bob Marley, Dirty Banana, Jamaican Smile.. to name a few. The resort is well kept and maintained. Night entertainment was good. The beach is beautiful and calm. Made for a nice tranquil stay.
Stayed 5 nights in Jun 2025

10/10 Excellent

Joyce

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Janielle, Kamuela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The food was amazing!! Only problem I had was the steak was fresh, but otherwise they did an amazing job with the rest of food options. The drinks they kept flowing!! Love that
Stayed 3 nights in Jun 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, great beaches, great food, great entertainment & easy availability to day excursions! Can’t wait to bring our kids next year!
Stayed 6 nights in May 2025

8/10 Good

Raymond

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. I loved the food here. We tried the buffet and the jerk hut which were great!
Stayed 3 nights in May 2025

2/10 Terrible

Othman

Disliked: Cleanliness
Stayed 7 nights in May 2025

10/10 Excellent

Moises

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing stay at RIU Negril. The staff was so friendly and kind. Also the room was very clean and spacious. Love that they had variety of liquors in the room.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tode

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love this place
Stayed 8 nights in May 2025

6/10 Okay

latina

Stayed 5 nights in May 2025

10/10 Excellent

George

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very nice.
Stayed 3 nights in May 2025

4/10 Poor

Joyce

Disliked: Amenities, property conditions & facilities
I love the food. I Did not l8ke house keeping
Stayed 3 nights in May 2025

10/10 Excellent

Ariel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our second time at this resort. Excellent food and very friendly staff! The most beautiful location. We will definitely go back again.
Stayed 7 nights in May 2025