Book Neijen hotels

The staff was great. The hotel needs some touch up and updating. I loved the park behind for walking and mall across the street for groceries to Apple Store or anything you forgot. Needs a little TLC

Excellent location, clean, comfortable, close to everything. Highly recommended.

Reception staff was friendly. Hats off to the cleaning staff because they do an amazing job. Standing ovation to the chef because the meals are great The hotel has one of the most comfortable hotel beds that I've slept on

Room was note super clean and the room was really warm (even with the airco turned on)

Friendly hotel,in excellent location, comfortable beds

The stay was poorly managed from start to finish, despite being booked well in advance. At check-in, I was incorrectly asked to pay an additional €150. Although this charge was later withdrawn, being greeted with an unjustified fee is an unacceptable way to start a stay and immediately undermines trust. This should never have happened with a confirmed reservation. The room itself had several issues. The shower drains so poorly that during normal use the entire bathroom floods. A repair was scheduled for 1:00 PM; I adjusted my day to be available, but no one showed up and there was no communication or follow-up. The heating was inconsistent and uncomfortable, especially given the season, and a bedside reading light was broken on arrival. Housekeeping was also unreliable. On the first day, service did not come at all. On the second day, the front desk was informed that we would leave the room around 1:00 PM, yet housekeeping came at 10:00 AM, woke me up, and never returned later, even after we left. I want to be clear that my frustration was not directed at front-line staff. They were polite, and I even shared food with them as a personal gesture. My feedback is strictly about management, preparation, and follow-through. None of these issues alone would have ruined the stay, but the accumulation of errors, missed appointments, and lack of coordination made the experience consistently disappointing.