Don’t be fooled by the allure and charm of the outside…. They are very short staffed, and do not have anyone available after 7 pm. While we did receive detailed instructions for check in, we were not expecting a tiny room so small that one of us had to put our suitcase in the shower (and the other didn’t bother bringing it in at all). Our room was barely 100 square feet, if that. Harry Potter had more room in his cupboard under the stairs. There was hardly any space for toiletry bags in the bathroom, and because there was no outlet to plug the hot water kettle in other than in the bathroom, that meant for even less space. This room would have been fine for one person, but absolutely ridiculous to put two people who have been traveling on the road all day in such a small dwelling space.