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Wow!! Incredible place! The staff was caring, professional, knowledgeable and kind. Everyone knows you by name. Lawrence was the best guide imaginable. He found every animal and his knowledge on the animals is superb! The game drives are early morning at 5am and again at 4:30pm. Open air trucks with great viewing. It was cool and rainy some days but they provide blankets and rain ponchos. Sundowners at select viewing spots with cocktails and snacks. The amenities are fabulous! The food and wait staff are 10/10. Thank you Lwazi and Lorricea. My compliments to the chef! We had a massage and facial in our room. They set up everything they needed. Incredible! Lucky and Klav are so attentive and checked on us several times a day to ensure we had everything that we needed and were satisfied and comfortable. I cannot say enough about the staff overall. Again, 10/10. Our room was serviced everyday and was perfect. It was clean, smelled good and robes and slippers laid out during turndown service. We are already looking forward to our next visit. Would definitely and will stay here again.

The rooms were lovely and the staff were for the most part friendly however at this price point the lack of attention to detail was not acceptable. Room snacks were inadequate and not replentished daily. Personal amenities not replenished daily. Food was good but the menu needs work: no pork served (if you want to serve Halal that should be an option, not the norm), one day lunch was all salads but the next no salads, bread served with first dinner but not the remaining ones, Hotels.com amenities do not match hotel website amenities, Cheese platter served without biscuits, some days poolside service but others we had to look for service. I have stayed at other hotels in the area that were better. At the price, I expect exceptional, not ordinary.

Beautiful place, giraffes, zebras walking around in a widlife estate. Very friendly staff.

Polite staff, clean rooms everyday, great food

The worst hotel I’ve ever seen. Disgusting place, we stayed ten mins and left. Dump.

My family and I stayed in one of the two-bedroom chalets. The property was clean and well maintained. Dining at the resort restaurant was good and reasonably priced. Overall a very comfortable night's stay.