A stay at Neuchatel City Hotel places you in the heart of Neuchatel, steps from Theatre du Passage and Galerie Quint-Essences. .This hotel is 0.3 mi (0.4 km) from Trans Swiss Trail and 0.4 mi (0.6 km) from Lac de Neuchatel.
What's nearby
Theatre du Passage - 3 min walk - 0.2 km
Trans Swiss Trail - 5 min walk - 0.4 km
Chateau de Neuchâtel - 5 min walk - 0.4 km
Casino Neuchatel - 6 min walk - 0.6 km
Neuchatel Botanical Garden - 9 min walk - 0.8 km
Getting around
Neuchâtel Station - 7 min walk
Bern (BRN-Belp) - 63 min drive
Restaurants
La Turquoise Snack Bar - 5 min walk
Brasserie du Cardinal - 3 min walk
Au Moka - 4 min walk
La Taverne Neuchâteloise - 5 min walk
Wodey-Suchard - 4 min walk
About this property
Neuchatel City Hotel
Neuchatel City Hotel offers 101 accommodations with safes and hair dryers. 82-cm LED televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Stay in one of 101 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, and housekeeping is provided on request.
Guests will find features like a virtual front desk.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Conveniences
Virtual front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping on request
Accessibility
Area rugs in room
Hardwood flooring in room
No lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Hair dryer
Private bathroom
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
82-cm LED TV with cable channels
More
Desk
Heating (climate-controlled)
Laptop workspace
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Private entrance
Pets
Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Pet fee: CHF 20 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, Samsung Pay, and TWINT
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number CHE-377.608.385
We should mention
This property does not have elevators
Property is also known as
Neuchatel City Hotel Hotel
Neuchatel City Hotel Neuchatel
Neuchatel City Hotel Hotel Neuchatel
Neuchatel City Hotel Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
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Rating 8 - Good. 0 out of 1 reviews
8 - Good
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Rating 6 - Okay. 1 out of 1 reviews
6 - Okay
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Rating 4 - Poor. 0 out of 1 reviews
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Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
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6.0/10
Cleanliness
8.0/10
Staff & service
4.0/10
Amenities
6.0/10
Property conditions & facilities
Reviews
6/10 Okay
francesco
7 May 2026
Liked: Staff & service
Disliked: Amenities
It looks like the business is starting from scratch with this econcierge thing.
I think they need experience to find the correct balance.
I was there for two days, the only rubbish bin in my room was a very small one in the bathroom.
It may work for one night stay but if someone stay few days they may fill up the room with rubbish.
Experience should put these new business niggles right.