Neuchatel City Hotel

2.0 star property

Photo gallery for Neuchatel City Hotel

Lobby
Lake
Exterior
Standard Double or Twin Room
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
15-17 Av. de la Gare, Neuchatel, Canton of Neuchatel, 2000
  • Place, Chateau de Neuchâtel
    ‪5 min walk‬
  • Place, Casino Neuchatel
    ‪6 min walk‬
  • Place, Neuchatel Botanical Garden
    ‪9 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪64 min drive‬

Room options

Standard Double or Twin Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Economy Double or Twin Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Economy Single Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Standard Single Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Economy Triple Room

  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

Basic Double Room

  • Sleeps 2

Room

  • Sleeps 3

Basic Single Room

  • Sleeps 1

Basic Twin Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Superior Single Room

  • Sleeps 1

Superior Twin Room

  • Sleeps 2

Economy Twin Room

  • Sleeps 2

Economy Single Room

  • Sleeps 1

Economy Double Room

  • Sleeps 2

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About the area

Neuchatel

A stay at Neuchatel City Hotel places you in the heart of Neuchatel, steps from Theatre du Passage and Galerie Quint-Essences. .This hotel is 0.3 mi (0.4 km) from Trans Swiss Trail and 0.4 mi (0.6 km) from Lac de Neuchatel.

What's nearby

  • Theatre du Passage - 3 min walk - 0.2 km
  • Trans Swiss Trail - 5 min walk - 0.4 km
  • Chateau de Neuchâtel - 5 min walk - 0.4 km
  • Casino Neuchatel - 6 min walk - 0.6 km
  • Neuchatel Botanical Garden - 9 min walk - 0.8 km

Getting around

  • Neuchâtel Station - 7 min walk
  • Bern (BRN-Belp) - 63 min drive

Restaurants

  • ‪La Turquoise Snack Bar - ‬5 min walk
  • ‪Brasserie du Cardinal - ‬3 min walk
  • ‪Au Moka - ‬4 min walk
  • ‪La Taverne Neuchâteloise - ‬5 min walk
  • ‪Wodey-Suchard - ‬4 min walk

About this property

Neuchatel City Hotel

Neuchatel City Hotel offers 101 accommodations with safes and hair dryers. 82-cm LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Stay in one of 101 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, and housekeeping is provided on request.
Guests will find features like a virtual front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 82-cm LED TV with cable channels

More

  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, Samsung Pay, and TWINT
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number CHE-377.608.385

We should mention

This property does not have elevators

Property is also known as

Neuchatel City Hotel Hotel
Neuchatel City Hotel Neuchatel
Neuchatel City Hotel Hotel Neuchatel

Neuchatel City Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

6.0/10

Cleanliness

8.0/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

francesco

Liked: Staff & service
Disliked: Amenities
It looks like the business is starting from scratch with this econcierge thing. I think they need experience to find the correct balance. I was there for two days, the only rubbish bin in my room was a very small one in the bathroom. It may work for one night stay but if someone stay few days they may fill up the room with rubbish. Experience should put these new business niggles right.
Stayed 2 nights in May 2026