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The Constance by the Lenox Collection

3.5 star property

Photo gallery for The Constance by the Lenox Collection

Front of property
Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)
Interior
TV
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Parking included

Explore the area

View map
11 Old Stockbridge Road, P.O.Box 1717, Lenox, MA, 01240-1717
  • Ventfort Hall Mansion and Gilded Age Museum
    ‪8 min walk‬
  • Tanglewood Music Center
    ‪3 min drive‬
  • The Mount
    ‪3 min drive‬
  • Hudson, NY (HCC-Columbia County)
    ‪54 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Deluxe Room, 1 King Bed (Whitlock Inn)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds (Whitlock Inn)

Free WiFi, bed sheets

Double Room, 2 Double Beds (Whitlock Inn)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room,1 Queen Bed(Constance Inn)

Shower, designer toiletries, hair dryer, towels

Standard Room,1 Queen Bed(Constance Inn)

7.6 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Room, 1 King Bed (Whitlock Inn)

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Whitlock Inn)

Free WiFi, bed sheets

Standard Room, 2 Double Beds (Whitlock Inn)

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Standard Room, 1 King Bed (Whitlock Inn)

8.0 out of 10
Very good
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Whitlock Inn)

Standard Room, 1 Queen Bed (Whitlock Inn)

Standard Room, 1 Queen Bed (Whitlock Inn)

8.0 out of 10
Very good
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King bed (Constance Inn)

Deluxe Room, 1 King bed (Constance Inn)

Deluxe Room, 1 King bed (Constance Inn)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Constance Inn)

Shower, designer toiletries, hair dryer, towels

Room, 1 Queen Bed (Constance Inn)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room,1 King Bed (Constance Inn)

Free WiFi, bed sheets

Standard Room,1 King Bed (Constance Inn)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Whitlock Cozy Queen)

Room, 1 Queen Bed (Whitlock Cozy Queen)

Room, 1 Queen Bed (Whitlock Cozy Queen)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed (Dewey Carriage House)

Room, 1 Queen Bed (Dewey Carriage House)

Room, 1 Queen Bed (Dewey Carriage House)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds (Constance Inn)

Suite, 2 Queen Beds (Constance Inn)

Suite, 2 Queen Beds (Constance Inn)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Constance Cozy Queen)

Room, 1 Queen Bed (Constance Cozy Queen)

Room, 1 Queen Bed (Constance Cozy Queen)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Deluxe Room, 1 King Bed (Whitlock Inn)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Constance Inn)

Deluxe Room, 1 Queen Bed (Constance Inn)

Deluxe Room, 1 Queen Bed (Constance Inn)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Interior

Berkshires Untold

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 722 reviews
The price is NZ$283
includes taxes & fees
21 Sept - 22 Sept
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About the area

Lenox

With a stay at The Constance by the Lenox Collection in Lenox, you'll be within a 5-minute drive of Tanglewood Music Center and Lenox Library. .This hotel is 0.2 mi (0.3 km) from The Bookstore and 0.4 mi (0.6 km) from Ventfort Hall Mansion and Gilded Age Museum.

What's nearby

  • Lenox Library - 2 min walk - 0.2 km
  • Ventfort Hall Mansion and Gilded Age Museum - 8 min walk - 0.7 km
  • Shakespeare and Company - 16 min walk - 1.4 km
  • Tanglewood Music Center - 3 min drive - 2.2 km
  • The Mount - 3 min drive - 2.9 km

Getting around

  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Antimony Brewing - Craft Brewery & Kitchen - ‬4 min drive
  • ‪Bernstein Shack - Tanglewood - ‬5 min drive
  • ‪Lenox Coffee - ‬5 min walk
  • ‪Haven Cafe & Bakery - ‬6 min walk
  • ‪Harvest Moon Restaurant - ‬4 min drive

About this property

The Constance by the Lenox Collection

Hotel with free breakfast, near Tanglewood Music Center
The Constance by the Lenox Collection offers 66 air-conditioned accommodations with complimentary bottled water and designer toiletries. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lenox hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include complimentary bottled water, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, complimentary use of a nearby fitness facility, and a banquet hall.
A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include express check-out, a library, and coffee/tea in a common area. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Fitness classes
  • Gym
  • Library
  • Pilates classes
  • Yoga classes

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • No lift
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005001520
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Rookwood Inn
Rookwood Inn Lenox
Rookwood Lenox
Rookwood Inn
The Constance
The Lenox Collection

The Constance by the Lenox Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 284 out of 543 reviews
Rating 8 - Good. 142 out of 543 reviews
Rating 6 - Okay. 72 out of 543 reviews
Rating 4 - Poor. 32 out of 543 reviews
Rating 2 - Terrible. 13 out of 543 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great b&b, great Bfast, great location, easy parking!
Stayed 2 nights in Jun 2025

10/10 Excellent

John J

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
very polite attentive check in.
Stayed 1 night in Jun 2025

4/10 Poor

Lynn

Liked: Cleanliness
I stayed before and it was such a lovely visit. This time was more disappointing. I was asked what time I was coming, which I shared. When I arrived there was no one at the desk. There was a sign saying she had stepped away with a number to text and call, . I tried both options and no one responded. It was after eight pm and I was exhausted. I waited twenty minutes before she arrived back. She was kind and apologized, which I appreciated. Though when it’s late and you are tired, I felt twenty minutes was a long time to wait for your room. Plus, don’t put out a number and not respond to calls or texts. The other thing is when I went up to the room, the door was wide open. As a solo female traveler I felt uncomfortable with that. I don’t know who was in there before I got there. What guests could go in and out. So those were my big complaints. Again as a female solo traveler coming in late, they seemed important to me. The place itself is cute and clean. The staff is friendly. The breakfast is nice. I am not certain I will stay there again by myself.
Stayed 1 night in Jun 2025

6/10 Okay

Tamara

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Quaint, comfortable but limited amenities.
Stayed 2 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Barry

Travelled with partner
Disliked: Property conditions & facilities
It’s a great location but the overall quality is not great. Staff seems very limited, it’s an old home so noise from creaky floors and neighboring and upstairs room was more than ideal. Our air conditioning was not working, stopper in sink was broken. Overall dissapointing experience.
Stayed 2 nights in May 2025

8/10 Good

Beatrice

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Lovely old building. Cosy and picturesque. Wish I had know that my room was on the 3rd floor because it got hard climbing those stairs after a while. A clock in the room and some lights in the hallways would have been nice. Friendly, helpful staff. Comfortable parlor to hang out. Breakfast was minimal.
Stayed 2 nights in May 2025

10/10 Excellent

Jayne

Stayed 2 nights in May 2025

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Delightful Lenox Collection!

The Lenox Collection sites were elegantly & beautifully appointed & optimally located, with walkabiliry to restaurants & commerce in picturesque Lenox. Staff member, Logan, who served in multiple capacities-from check-in/out to breakfast serving, constantly went above & beyond the call of duty-& was terrific. The continental breakfast, which included fruit, Greek yogurt, granola, (my typical fare-which was comforting)-& croissants or bagels, + hard-boiled eggs, as well as juices and coffee, was tasty & nourishing. The Ass’t manager & her husband were ultra-considerate & helpful. Maybe more bathroom counter space, & a table in the bedroom would have helped with my daily routine-but my gorgeous outdoor access was divine! Thank you! ❤️
The Whitlock
The Whitlock Yard
Coming out of The Constance
Across from The Constance.
Stayed 2 nights in May 2025

8/10 Good

marina

Stayed 3 nights in May 2025

10/10 Excellent

Bruno

Stayed 1 night in May 2025

10/10 Excellent

Jared

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They went above and beyond to make sure we were comfortable and had everything we needed. Thank you Logan Elisabeth and Niki!
Stayed 9 nights in May 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was an older home that was very well kept. The rooms had been renovated and all of the services were good. We arrived late but they had everything set up for us leaving doors and rooms open for us. The other property served a continental breakfast in the morning which was conveniently located near-by.
Stayed 1 night in May 2025

10/10 Excellent

Steve

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location & nice experience

Was greeted upon arrival by a friendly front desk employee. Room was very nice. Had everything we needed. Comfortable bed. Nice bathroom. At breakfast we were greeted with a warm welcome and the food was fresh and well attended to. Friendly young man was working very hard to make sure we had everything we needed. Excellent job. (I think his name was Logan?)
Stayed 1 night in May 2025

8/10 Good

Amanda

Stayed 2 nights in May 2025

4/10 Poor

Timothy

Disliked: Cleanliness, property conditions & facilities
Needs updating … room was slightly musty with a view of stairs and a walkway … very uninspiring… if you plan on not spending anytime in your room other then to sleep then fine. Check in person was surely and unfriendly and very much resentful that I booked on Expedia
Stayed 3 nights in May 2025

10/10 Excellent

SHAOYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay at The Constance. We absolutely love it! The staff is friendly and helpful, the property is beautiful and comfortable, the continental breakfast is just enough, with plenty of choices, and the location can't be beat! Can't wait to visit Lenox again!
Stayed 1 night in May 2025

10/10 Excellent

Joan

Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was incredibly nice & helpful, and the stay was very comfortable. We’d definitely stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Lawrence

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed my stay there and do it again whenever I’m in town
Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visit but will return. Charming property, helpful staff and great location and breakfast!
Stayed 1 night in May 2025