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Extended Stay America Suites New Orleans Metairie

2.5 star property

Photo gallery for Extended Stay America Suites New Orleans Metairie

Lobby
Studio, 2 Double Beds, Non Smoking
Lobby
Property amenity
Lobby

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
3300 S I 10 Service Rd W, Metairie, LA, 70001
  • Metairie Business District
    ‪1 min walk‬
  • Lakeside Shopping Center
    ‪15 min walk‬
  • Tulane University
    ‪9 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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Suite, Non Smoking (2 Queen beds with 2 Person Sofa bed)

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.4 out of 5, (1003)
The price is NZ$147
for 1 room
includes taxes & fees
18 Aug - 19 Aug
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About the area

Metairie

With a stay at Extended Stay America Suites New Orleans Metairie in Metairie, you'll be within a 10-minute drive of Caesars Superdome and Canal Street. .This hotel is 7.9 mi (12.7 km) from Bourbon Street and 8.2 mi (13.2 km) from Caesars New Orleans Casino.

What's nearby

  • Metairie Business District - 1 min walk - 0.0 km
  • Lakeside Shopping Center - 15 min walk - 1.3 km
  • Caesars Superdome - 9 min drive - 12.2 km
  • Tulane University - 9 min drive - 10.8 km
  • Bourbon Street - 10 min drive - 13.6 km

Getting around

  • Cemeteries Transit Terminal - 6 min drive
  • New Orleans Union Passenger Terminal - 17 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 14 min drive

Restaurants

  • ‪P.F. Chang's China Bistro - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬4 min drive
  • ‪Acme Oyster House - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive
  • ‪Outback Steakhouse - ‬3 min drive

About this property

Extended Stay America Suites New Orleans Metairie

Hotel in Metairie with free breakfast and a 24-hour front desk
Extended Stay America Suites New Orleans Metairie offers 102 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Make yourself at home in one of the 102 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Metairie
Extended Stay America New Orleans Metairie Aparthotel
Extended Stay America New Orleans Aparthotel Metairie
Extended Stay America New Orleans Metairie
Extended Stay America New Orleans Aparthotel
Extended Stay America New Orleans Metairie Hotel
Extend Stay America Orleans M
Extended Stay America New Orleans Metairie
Extended Stay America Suites New Orleans Metairie Hotel
Extended Stay America Suites New Orleans Metairie Metairie
Extended Stay America Suites New Orleans Metairie Hotel Metairie

Extended Stay America Suites New Orleans Metairie Reviews

Reviews

6.2
Rating 10 - Excellent. 199 out of 941 reviews
Rating 8 - Good. 223 out of 941 reviews
Rating 6 - Okay. 175 out of 941 reviews
Rating 4 - Poor. 137 out of 941 reviews
Rating 2 - Terrible. 207 out of 941 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alma

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Joseph

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pictures at time of booking seems false. The location did not look like pictures in person. And a sour odor throughout the hotel.
Stayed 2 nights in Apr 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Already booked an alternate hotel. Completely unsafe. The entire hotel smells like pet urine. You can hear everything through halls. Not safe enough to stay night.
Stayed 1 night in Apr 2025

6/10 Okay

Alyssa

Travelled with family, Travelled with partner
Liked: Staff & service
Very dark enterance...not really handicap accessible.
Stayed 1 night in Apr 2025

10/10 Excellent

Jayedon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Janet

Stayed 10 nights in Apr 2025

2/10 Terrible

Abbey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Donja

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was very rude And unprofessional… I just left I didn’t even stay
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dog hair..cold water.. & no washed bedding.

The bed & comforters were FULL of dog hair.. i asked for more bedding & they didnt even have any. I figured out on day two that the bath tub water actually does get hot you jus have to let it run a couple minutes. They said there was breakfast there is absolutely NO breakfast just a muffin & cold coffee. I really hate that we had dog hair on everything & we dont even have pets. Not the worst place but we wont be back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amber Bourgeois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

adebola

Business traveller
Liked: Amenities, property conditions & facilities
Staff
Stayed 7 nights in Mar 2025

6/10 Okay

Dorothy

Stayed 9 nights in Mar 2025

8/10 Good

Malcolm

Stayed 1 night in Mar 2025

8/10 Good

Rosalyn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Need to hire better front desk staff

There was no staff at the front desk to check me in nor out. I had to yell in the lobby for someone to come out to check me in after waiting at the front desk for over 10 mins because the courtesy phone was inoperable. Another guest told me that this was their norm. Other than that I had a good stay. I may stay there again but they need to hire better staffing that will not leave their posts unattended and better serve the guests. Very unprofessional.
Stayed 1 night in Mar 2025

2/10 Terrible

Blessing

Stayed 7 nights in Mar 2025

8/10 Good

Destiny

Stayed 1 night in Mar 2025

8/10 Good

Angela

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Angela

Liked: Amenities
My only real complaint would be cleanliness. The stove definitely needed some attention. And the floor looked fine until I spilled water and upon wiping it up with the provided white towel, it was not even close to clean. The staff are friendly and helpful. The room was comfortable and a nice size.
Stayed 1 night in Mar 2025

2/10 Terrible

Natasha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get any housekeeping service my entire 3 day stay only when I needed tissue
Stayed 3 nights in Mar 2025

2/10 Terrible

DENNIS

Stayed 2 nights in Mar 2025

6/10 Okay

Brad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 7 nights in Mar 2025

2/10 Terrible

Sawyer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at property, took 3 attempts to receive a clean room, desk clerk was rude. Got to room, toilet wouldn’t flush completely. Got up to take a shower the next morning to NO hot water! Worst motel experience EVER!
Stayed 1 night in Mar 2025

10/10 Excellent

Fawn

Liked: Staff & service, property conditions & facilities, room comfort
It severs perfectly for what we were there for. I knew that I wouldn’t be in our room very much just needed a place to sleep and shower and was fairly decent, and so therefore it was perfect. I would stay again if used for this purpose again. Front desk was very helpful. And great location to plenty of things to do and food.
Stayed 2 nights in Mar 2025

8/10 Good

Lucy

Liked: Cleanliness, property conditions & facilities, room comfort

Good location. Friendly staff. Needs some attent

Room was clean. Facility too. 3 mornings out of our 6 day stay they were out of coffee at 8:am. Also no breakfast bars or muffins. Breakfast was advertised til 9:30. Staff were very friendly. No quarters available for laundry on sunday afternoon. We would visit here again because of location and staff. Some maintenance needed
Stayed 7 nights in Mar 2025