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New Orleans Marriott Metairie at Lakeway

4.0 star property

Photo gallery for New Orleans Marriott Metairie at Lakeway

Exterior
Room, 2 Double Beds
Lobby
27-inch flat-screen TV with satellite channels, Smart TV, pay films
27-inch flat-screen TV with satellite channels, Smart TV, pay films

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
3838 N Causeway Blvd, Metairie, LA, 70002
  • Place, Metairie Business District
    ‪1 min walk‬
  • Place, Lakeside Shopping Center
    ‪4 min drive‬
  • Place, East Jefferson General Hospital
    ‪4 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.2 out of 10
Very good
(43 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Room, Club Room, 1 King Bed, Lake View

Premium bedding, down duvets, pillow-top beds, in-room safe

Concierge Room, Club Room, 1 King Bed, Lake View

  • City view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Concierge Room, Executive Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Concierge Room, Executive Suite, 1 Bedroom

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Pontchartrain View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Pontchartrain View)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

9.0 out of 10
Wonderful
(36 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Metairie

Located in Metairie (Metairie Lakefront), New Orleans Marriott Metairie at Lakeway is within a 15-minute drive of City Park and Caesars Superdome. .This hotel is 7.7 mi (12.4 km) from Smoothie King Center and 8.9 mi (14.3 km) from Caesars New Orleans Casino.

What's nearby

  • Metairie Business District - 1 min walk - 0.0 km
  • Lakeside Shopping Center - 4 min drive - 1.9 km
  • East Jefferson General Hospital - 4 min drive - 3.3 km
  • Omega Hospital - 4 min drive - 2.6 km
  • Caesars New Orleans Casino - 16 min drive - 16.2 km

Getting around

  • Cemeteries Transit Terminal - 7 min drive
  • New Orleans Union Passenger Terminal - 11 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 14 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Taquera Carona On Severn - ‬11 min walk
  • ‪China Rose - ‬13 min walk
  • ‪Wendy's - ‬14 min walk
  • ‪Drago's Seafood Restaurant - ‬18 min walk

About this property

New Orleans Marriott Metairie at Lakeway

New Orleans Marriott Metairie at Lakeway offers 220 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 27-inch Smart televisions come with premium satellite channels and pay movies.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 220 guestrooms featuring MP3 docking stations and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 27-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a television in a common area, and discounted use of a nearby fitness facility.
Grab a bite to eat at BISTREAUX Metairie, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Metairie? This hotel has 5140 square feet (478 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
BISTREAUX Metairie - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Market - This café serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 24 per day; includes in/out privileges)
  • Covered valet parking on site (USD 26 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • BISTREAUX Metairie
  • Market

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,140 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch smart TV with premium cable/satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20.00 per person
  • Covered self parking fee: USD 24 per day (in/out privileges)
  • Covered valet parking fee: USD 26 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lakeway Marriott Metairie
Lakeway Metairie
Marriott Lakeway
Marriott Lakeway Metairie
Marriott Lakeway New Orleans
Marriott Metairie Lakeway
New Orleans Marriott Lakeway
New Orleans Marriott Lakeway Hotel
New Orleans Marriott Lakeway Hotel Metairie
New Orleans Marriott Metairie Lakeway
New Orleans Marriott Metairie Lakeway Hotel
New Orleans Marriott Metairie at Lakeway Hotel
New Orleans Marriott Metairie at Lakeway Metairie
New Orleans Marriott Metairie at Lakeway Hotel Metairie

New Orleans Marriott Metairie at Lakeway Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 533 out of 1001 reviews
Rating 8 - Good. 219 out of 1001 reviews
Rating 6 - Okay. 124 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kenyatta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional clean environment great location awesome breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Alex

Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Stayed 1 night in Nov 2025

8/10 Good

Roy

Stayed 4 nights in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Kathleen

Stayed 4 nights in Nov 2025

10/10 Excellent

Patrick

Stayed 2 nights in Nov 2025

8/10 Good

Steven, Sunnyvale

Travelled with partner
Liked: Cleanliness
Nice hotel, but needs updating.
Stayed 3 nights in Nov 2025

8/10 Good

Daphne

Liked: Cleanliness, amenities, property conditions & facilities
The staff are friendly and professional. The breakfast buffet is fantastic too ! Thank you for a great stay.
Stayed 3 nights in Nov 2025

4/10 Poor

James

Disliked: Staff & service, amenities
First, they were unable to make a key card at the time of check-in. So could not leave the room without being locked out until 8:00pm when key card became available. Second, ZERO amenities, no coffee, no water, nothing. Hotel halls were very dark, and difficult to locate room or elevators. I will not stay there again.
Stayed 1 night in Nov 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast choices are good but the coffee was not.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cindy

Stayed 4 nights in Nov 2025

10/10 Excellent

Calvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very friendly and courteous, and the room was clean and extremely comfortable. The only improvements or changes I would suggest are just personal notes: 1. Fix your WiFi- it's very slow 2. Put some diet drinks in the vending machines Overall, our stay at The Marriott was fantastic and will definitely stay there again on our next trip to New Orleans.
Stayed 1 night in Nov 2025

8/10 Good

Veronica

Travelled with group
Disliked: Cleanliness, staff & service
Poor service, big nasty stain next to the bed, looked like blood stained, outside was amazing, beautiful jogging trail and view
Stayed 2 nights in Nov 2025

4/10 Poor

bradley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was finez The room was nice and cool when we got in it. However, the mattress left a lot to be desired with a giant dip in one side which is surprising considering how firm it was. The pillows were lumpy, but I don't expect a hotel pillows to ever be comfortable lol. Overall, I think the room was a little highly priced for what was offered. The hotel itself is nice, The room was clean and smelled clean as well. Overall, not the worst experience I've ever had for sure, but just not what I was expecting I guess.
Stayed 1 night in Nov 2025

8/10 Good

Brandon

Stayed 1 night in Nov 2025

10/10 Excellent

MARTHA

Liked: Cleanliness, amenities, property conditions & facilities
Muy buena atención y el hotel Muy limpio y renovado
Stayed 1 night in Nov 2025

10/10 Excellent

Diontre

Liked: Cleanliness, property conditions & facilities
I would recommend this hotel to any and everyone.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sandra M

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great!
Stayed 4 nights in Oct 2025

10/10 Excellent

Terriakea

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Every time I visit New Orleans this is my go to hotel. Awesome customer service and very clean hotel.
Stayed 1 night in Nov 2025

6/10 Okay

Debby

Business traveller
Liked: Cleanliness
Disliked: Amenities
I waited while the staff at the front desk changed our room to the lake Side since we had never stayed there before. Then she actually switched us to inland. Room service came in Styrofoam with plastic silverware. I called the manager who never returned my call after I spoke to him directly. It was disappointing.
Stayed 1 night in Oct 2025

2/10 Terrible

Ayman

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Staff great Rooms are old and need serious updating
Stayed 1 night in Oct 2025

4/10 Poor

Bill

Disliked: Staff & service
Hotel is old. Like everything, services are down, prices are up. If you can get a lake view room, that is nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Ligia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was great
Stayed 3 nights in Oct 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025