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Aloft New York Chelsea

3.0 star property

Photo gallery for Aloft New York Chelsea

Exterior
Down duvets, minibar, in-room safe, desk
Bar (on property)
Fitness facility
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View map
132 West 28th Street, New York, NY, 10001
  • Place, 5th Avenue
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Empire State Building
    ‪10 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View

Down duvets, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(31 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(39 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

aloft, Room, 1 King Bed

8.8 out of 10
Excellent
(79 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Down duvets, minibar, in-room safe, desk

aloft, Room, 2 Queen Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Down duvets, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.6 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Chelsea Savoy Hotel
Manhattan
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
4.3 out of 5, Excellent, 2,493 reviews
The price is NZ$432
includes taxes & fees
1 June - 2 June
Chelsea Savoy Hotel

About the area

New York

With a stay at Aloft New York Chelsea, you'll be centrally located in New York, a short 6-minute walk from Madison Square Garden and 10 minutes by foot from Empire State Building. .This hotel is 1 mi (1.6 km) from Times Square and 1.1 mi (1.8 km) from Rockefeller Center.

What's nearby

  • 5th Avenue - 5 min walk - 0.4 km
  • Museum of Sex - 5 min walk - 0.4 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Empire State Building - 10 min walk - 0.8 km
  • Times Square - 17 min walk - 1.5 km

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪The Fleur Room - ‬2 min walk
  • ‪Playa Bowls - ‬3 min walk
  • ‪Chelton's Bar & Grille at Doubletree Hotel - ‬4 min walk

About this property

Aloft New York Chelsea

Aloft New York Chelsea offers 234 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 42-inch Smart televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 234 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a meal at Re:Fuel or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Re:Fuel - Onsite restaurant.
WXYZ Bar - Onsite bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 75 per night); reservations required
  • Secured valet parking on site (USD 85 per night)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Re:Fuel
  • WXYZ Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 32 floors
  • Banquet hall
  • Built in 2023
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Secured valet parking fee: USD 85 per night
  • Offsite parking fee: USD 75 per night (0.2 mi away; open 24 hours)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply

Property is also known as

Aloft New York Chelsea Hotel
Aloft New York Chelsea New York
Aloft New York Chelsea Hotel New York

Aloft New York Chelsea Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 911 out of 1319 reviews
Rating 8 - Good. 269 out of 1319 reviews
Rating 6 - Okay. 88 out of 1319 reviews
Rating 4 - Poor. 23 out of 1319 reviews
Rating 2 - Terrible. 28 out of 1319 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Zane

Liked: Cleanliness, staff & service
Very nice
View from my room
Stayed 1 night in Feb 2026

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service
Clean, comfortable room. Great location for a quiet night’s rest and helpful staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, amenities
Clean, quiet, comfy
Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Stayed 2 nights in Jan 2026

10/10 Excellent

Gustavo

Stayed 3 nights in Jan 2026

2/10 Terrible

Lapaula

There was no heat, they gave us space heaters the room never went above 54. They moved us rooms and was not given a refund. New York was -11 degrees. I will never stay here again
Stayed 2 nights in Jan 2026

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great service and very clean!
Stayed 1 night in Jan 2026

10/10 Excellent

Victor

Stayed 3 nights in Jan 2026

10/10 Excellent

ROGELIO

Liked: Cleanliness, property conditions & facilities
Great place to stay at
Stayed 1 night in Jan 2026

10/10 Excellent

Audra, Evansville

Stayed 4 nights in Jan 2026

10/10 Excellent

Tara

Stayed 2 nights in Jan 2026

10/10 Excellent

Peter

Stayed 7 nights in Jan 2026

6/10 Okay

eric

Liked: Cleanliness, staff & service
Barn door bathroom, clanking of cheap partition panels, thin walls where I can hear neighbors.
Stayed 3 nights in Jan 2026

8/10 Good

tim

Liked: Cleanliness, staff & service, amenities
Room clean. Staff was great. Oatmeal was good. Disappointed front desk didn’t point out or offer tickets for comp drinks. When you turn the heat down in your room cold air blows on you when in bed. Bad idea especially when the temperature outside was 13f !!!!!!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and equipped with all the necessities in a very functional way. The beds were very comfortable.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nallaly

Liked: Cleanliness, property conditions & facilities
It was great! Super spacious compared to other hotels around there! Will return!
Stayed 1 night in Jan 2026

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The view, clean room, great overall! Will stay here again and recommend to others.
Stayed 3 nights in Jan 2026

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Great room , great service! Nothing to complain about ! Will stay at this same hotel again
Stayed 2 nights in Jan 2026

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Jan 2026

8/10 Good

Brianna

Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Really great hotel. Although rooms are small, it has everyting need. Super comfortable bed. Also attentive front desk team and super nice bartender.
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah, Concord

Stayed 3 nights in Jan 2026

10/10 Excellent

Philip Ernest, Prince Albert

Liked: Cleanliness, property conditions & facilities
Friendly staff centrally located comfortable and clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Philip, Prince Albert

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful and accommodating staff. Would recommend
Stayed 1 night in Jan 2026

8/10 Good

Madeline, Scotch Plains

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. “City view” was okay. Bed was comfortable. Included Breakfast was a tiny yogurt, muffin, tiny water, tiny oj, and granola bar. Not worth spending extra for it. Fast walk to penn station and MSG.
Stayed 1 night in Jan 2026