Check-in went fine. That’s where everything positive ended.
The room was in a completely unsanitary condition. Hair was everywhere: on the floor, in the towels, in the bed, in the sink, in the bathtub, and on the bathroom tiles. The pillows were stained. The floor was covered with small debris. There was only one nightstand next to the bed.
The cleaning was absolutely unacceptable and far below any hotel standard. It felt as if the room had not been cleaned at all before our arrival. Requesting additional housekeeping made no sense given the initial condition of the room. As a result, we had to buy antibacterial wipes at our own expense and clean the floors, all bathroom tiles, the bathtub, the toilet, and the sinks ourselves.
The hotel’s location is another major downside. The area feels unsafe, and returning in the evening was genuinely frightening.
This is not an emotional complaint but a factual description of what happened. Not a single word in this review is exaggerated.