Courtyard New York Manhattan/Times Square West

3.0 star property

Photo gallery for Courtyard New York Manhattan/Times Square West

Breakfast meal
Room, 1 King Bed
Courtyard
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
307 W 37th St, New York, NY, 10018
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Manhattan
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪57 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(22 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(264 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(110 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

New York

A stay at Courtyard New York Manhattan/Times Square West places you in the heart of New York, within a 10-minute walk of Madison Square Garden and Times Square. .This hotel is 0.4 mi (0.7 km) from Broadway and 0.5 mi (0.9 km) from Jacob K. Javits Convention Center.

What's nearby

  • New York Times Building - 3 min walk - 0.3 km
  • Madison Square Garden - 5 min walk - 0.4 km
  • Macy's - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Manhattan - 8 min walk - 0.7 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 8 min walk
  • John F. Kennedy Intl. Airport (JFK) - 61 min drive

Restaurants

  • ‪Angelina Bakery NYC - ‬2 min walk
  • ‪Gregorys Coffee - ‬2 min walk
  • ‪White Castle - ‬1 min walk
  • ‪2 Bros Pizza - ‬1 min walk
  • ‪Wok to Walk - ‬2 min walk

About this property

Courtyard New York Manhattan/Times Square West

Hotel with a restaurant, 5-minute walk to Madison Square Garden
Courtyard New York Manhattan/Times Square West offers 224 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 224 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
You can enjoy a meal at the restaurant serving the guests of Courtyard New York Manhattan/Times Square West, or stop in at the snack bar/deli.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in New York? This hotel has 657 square feet (61 square meters) of space consisting of conference space and a meeting room.
Courtyard New York Manhattan/Times Square West has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 75 per day)

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 657 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 27 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 25 lbs per pet

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 75 per day (299 ft away)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Manhattan Times Square
Courtyard Manhattan Times Square Hotel
Courtyard Manhattan Times Square Hotel New York West
Courtyard New York Manhattan Times Square West
Courtyard New York Manhattan/Times Square West Hotel
Courtyard Manhattan/Times Square West Hotel
Courtyard Manhattan/Times Square West
Courtyard ManhattanTimes Squa
Courtyard New York Manhattan/Times Square West Hotel
Courtyard New York Manhattan/Times Square West New York
Courtyard New York Manhattan/Times Square West Hotel New York

Courtyard New York Manhattan/Times Square West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1310 out of 1902 reviews
Rating 8 - Good. 433 out of 1902 reviews
Rating 6 - Okay. 104 out of 1902 reviews
Rating 4 - Poor. 25 out of 1902 reviews
Rating 2 - Terrible. 30 out of 1902 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Due to flight delays, my daughter and I found ourselves stuck at JFK at midnight, delayed for 2 nights. Jumped in a taxi and booked this hotel on the move as allowed a late check in and was a decent price. Arrived 30 minutes later and were checked in personally. Room small but functional and very comfortable. King bed very comfortable, decent size bathroom and great shower. Guest laundry was a plus, which was great as we only had one set of travel clothes (other than shorts as we had been in Florida). Location is good, very walkable to lots of places and close to the subway. Quite a lot of homeless around the surrounding streets but never felt uncomfortable. Great for a short stay (2/3 nights), would stay agsin. Staff lovely very helpful. .
Stayed 2 nights in Oct 2025

8/10 Good

Kelly

Stayed 1 night in Oct 2025

10/10 Excellent

Claudette

Liked: Cleanliness, property conditions & facilities
The room was spotless. The staff were friendly and very accommodating. They were very engaging and eager to ensure we had what we needed.
Stayed 3 nights in Oct 2025

6/10 Okay

Magdalena

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was a bit dark and quite basic
Stayed 2 nights in Oct 2025

10/10 Excellent

franko

Business traveller
Liked: Cleanliness, staff & service, amenities
Oustanding
Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

Brunilda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bomb on the street sleeping right next to the hotel it’s not good for Business or went travelier comes and stays and see things like that next to hotel , But that’s NYC is to expect things like that . But other than that everything was nice and clean we love it everything was walking distance and places I want visit was pretty much not far . Was amazing 3days . Thanks all staff and security guards staff. We have great time at NYC . We definitely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anthony

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, the staff member Crystal on front desk was honestly amazing we are from Bermuda and my husband was sick in hospital. I had called a few managers and they were not helpful at all in the moment of stress the female manager said im sorry you will have to go online. I called Crystal and she made it all happen. Her pesonality, how she articulated and dealt with my husband who couldnt walk. We will always come back and stay with you because of Crystal. Simply amazing
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2025

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service
surprised that there were no amenities in the bathroom.
Stayed 1 night in Oct 2025

10/10 Excellent

Mercedese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel, we booked originally for the convenience since we had a concert at MSG but ended up satisfied of the room and location as well. We were able to check in early, housekeeping is supposed to be every 3 days but they made sure to ask what is best of us and we felt safe in the area.
Stayed 3 nights in Oct 2025

10/10 Excellent

Usman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay quite and walking distance most of places recommend to saty here and will stay here again
Stayed 1 night in Oct 2025

8/10 Good

Kelly

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great location, sketchy homeless guy near the hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

larry

Stayed 4 nights in Oct 2025

4/10 Poor

London

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Hiroshi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean
Stayed 1 night in Oct 2025

2/10 Terrible

John, Rolesville

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff and overall terrible experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean staff was amazing and room was super quiet
Stayed 2 nights in Oct 2025

8/10 Good

Doohee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good!
Stayed 2 nights in Oct 2025

10/10 Excellent

Damilola

Stayed 1 night in Jul 2025

10/10 Excellent

Andrew N

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brian, Mimi, and Crystal were the best!
Stayed 4 nights in Oct 2025

8/10 Good

Kadian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room assigned was clean, a little small but it was clean upon entry and housekeeping service it throughout the duration of the stay. HECTOR was excellent from check-in and throughout the stay he was exceptional. I will be back
Stayed 2 nights in Oct 2025

10/10 Excellent

Celine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were warm and friendly. I was able to get a very early check in, which was very helpful for transitioning from long travel. The only thing that was disappointing was that the cafe closed early and did not have p.m. options. But, there are a number of wonderful restaurants nearby to enjoy, so it wasn't much of a problem. Also, water fountains to refill bottles would be a bonus, too.
Stayed 2 nights in Oct 2025

8/10 Good

Lindiwe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean, modern, and surprisingly spacious for New York standards. The beds were comfortable, and I appreciated the quiet atmosphere despite being in such a busy area. The lobby and common spaces were well maintained and gave off a calm, professional vibe.
Stayed 2 nights in Aug 2025