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Aparthotel

Hotel and the City-Midtown

4.0 star property

Photo gallery for Hotel and the City-Midtown

City Apartment | View from room
Premium Studio | Terrace/patio
Premium Studio
Premium Studio | City view
City Apartment | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View map
38 West 31st Street, New York, NY, 10001
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Times Square
    ‪12 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪29 min drive‬

Room options

View all photos for Signature Apartment

Signature Apartment

Signature Apartment

  • City view
  • 33 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Superior Apartment

Superior Apartment | Living area

Superior Apartment

  • 33 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for City Apartment

City Apartment | Living area

City Apartment

  • City view
  • 33 sq m
  • 2 bedrooms
  • Sleeps 7
  • 3 Double Beds and 1 Single Bed

View all photos for Standard Apartment

Standard Apartment

Standard Apartment

  • 37 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed

View all photos for Duplex

Duplex | Living area

Duplex

  • 46 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Double Beds and 1 Queen Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bunk Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Studio

Elite Studio

Elite Studio

  • 23 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Single Bunk Bed and 1 Double Bunk Bed

View all photos for Signature Studio

Signature Studio

Signature Studio

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bunk Bed and 1 Single Bed

View all photos for Exclusive Studio

Exclusive Studio

Exclusive Studio

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Family Studio

Hypo-allergenic bedding, individually decorated, individually furnished

Family Studio

  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Grand Studio

Grand Studio

Grand Studio

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 1 Double Bunk Bed

View all photos for Premium Studio

Premium Studio | Terrace/patio

Premium Studio

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Single Bunk Bed

View all photos for Studio

Studio

Studio

  • 28 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed

Similar properties

Free daily continental breakfast
Times Square West Hotel, BW Signature Collection
Manhattan
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
3.9 out of 5, Good, 1,771 reviews
The price is NZ$213
includes taxes & fees
5 Apr - 6 Apr
Times Square West Hotel, BW Signature Collection

About the area

New York

Hotel and the City-Midtown is centrally located in New York, a 4-minute walk from Empire State Building and 7 minutes by foot from Madison Square Garden. .This aparthotel is 0.9 mi (1.4 km) from Times Square and 1 mi (1.5 km) from Rockefeller Center.
View more Aparthotels in New YorkOpens in a new window

What's nearby

  • 5th Avenue - 2 min walk - 0.2 km
  • Empire State Building - 3 min walk - 0.3 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Times Square - 12 min walk - 1.1 km
  • Grand Central Terminal - 14 min walk - 1.2 km

Getting around

  • New York W 32nd St. Station - 2 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • LaGuardia Airport (LGA) - 32 min drive

Restaurants

  • ‪Nana’s Green Tea - ‬1 min walk
  • ‪Jongro BBQ - ‬3 min walk
  • ‪Tous Les Jours - ‬3 min walk
  • ‪Electric Shuffle NYC - ‬2 min walk
  • ‪UDON Lab - ‬2 min walk

About this property

Hotel and the City-Midtown

Hotel and the City-Midtown offers 37 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include kitchen islands. 32-inch Smart televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 37 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. 32-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. This aparthotel also features a banquet hall and a vending machine.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen island
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch Smart TV with satellite channels
  • TV in common areas

Laundry

  • Laundry detergent
  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Iron/ironing board on request
  • Luggage storage
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the city centre
  • Near a health/beauty spa
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 37 units
  • Banquet hall
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

Property is also known as

And The City Midtown New York
Hotel and the City-Midtown New York
Hotel and the City-Midtown Aparthotel
Hotel and the City-Midtown Aparthotel New York

Hotel and the City-Midtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 299 out of 565 reviews
Rating 8 - Good. 172 out of 565 reviews
Rating 6 - Okay. 52 out of 565 reviews
Rating 4 - Poor. 20 out of 565 reviews
Rating 2 - Terrible. 22 out of 565 reviews

8.8/10

Cleanliness

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, amenities
The room was as expected in New York…pretty much just a bed and a bathroom. The room itself was clean and the beds were made, but when we pulled back the sheets there were a decent amount of noticeable long hair in/on the sheets.
Stayed 3 nights in Dec 2025

10/10 Excellent

Delaney

Liked: Cleanliness, property conditions & facilities
Very nice and clean property!
Stayed 1 night in Dec 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, amenities
Stayed in a 2 bedroom apartment with 3 double beds for 5 of us. The rooms were clean and good facilities with microwave, hob cooker and fridge freezer. Would have been nice to have a kettle, however we improvised and used a saucepan to boil water for tea and coffee. The noise from the water pipes happened on our 1st night around 4am but thankfully we did not hear it again during our 5 nights stay. Great location, would recommend.
Stayed 5 nights in Dec 2025

10/10 Excellent

Elissa

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved our stay. Location was perfect. Room was a great size. Beds so comfortable. It was great having a little kitchen to be able to cook a couple of meals. Check-in process was so easy. Highly recommend.
Stayed 4 nights in Dec 2025

8/10 Good

Shani

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

2/10 Terrible

Timothy

Travelled with family
Disliked: Cleanliness, amenities
전반적으로 만족하지 못해요.
Stayed 1 night in Dec 2025

8/10 Good

cindy

Stayed 1 night in Dec 2025

10/10 Excellent

Ann-Julie

Travelled with family
Liked: Amenities, property conditions & facilities
The location is great, the room is very functional. It's not the cleanest (stains on the comforters and curtains) and the kitchen has barely the necessities, but it's quite good for the price.
Stayed 2 nights in Dec 2025

8/10 Good

Kristy

Stayed 5 nights in Dec 2025

6/10 Okay

Patti L

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
One bed was up against the wall and the other bed was right up against it on the other side. To get in that bed you had to crawl up from the bottom!!! Also there were no washclothes. Who can take a bath without one???
Stayed 4 nights in Dec 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay and friendly staff. Room was clean and as advertised. Great location. Will definitely stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our 2nd year staying here...it's convenient, easy check in/out, and they hold your luggage on the front or back ends of your stays. Rooms are clean and comfortable.
Stayed 2 nights in Dec 2025

8/10 Good

tanya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was very clean, the location was perfect, and the communication was excellent. My only complaint would be that the central heating system is very noisy and would make loud noises throughout the night.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mike

Travelled with family
It was very good experience. Our host made sure we had storage before check in and after check out time. The place is very easy to find and great location. We walked everywhere. The room was very clean and warm. Sheets were clean and organized. Definitely coming back in the future. Great place for the price, great restaurants also. First time visiting NYC for holidays and loved it.
Stayed 2 nights in Dec 2025

10/10 Excellent

Italia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and welcoming! Our room was very clean. Hotel is accessible to many areas and very close to everything. I would stay here again!
Stayed 1 night in Dec 2025

4/10 Poor

Hochan

Travelled with group
Liked: Cleanliness
Room was clean and check-in was quick and easy. Bed was comfortable but pillow was flat. There was a horrible knocking all night in the radiator pipes. Not being used to this type of old heating system, we didn't know what to do. Just kept us up all night.
Stayed 1 night in Dec 2025

10/10 Excellent

Yanile

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine.
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Stayed 2 nights in Nov 2025

4/10 Poor

Lindsay

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The room was just very small, very stuffy and the walls were paper thin. You could hear everything throughout the Halls. Not to mention the beds were just not comfortable at all. We ended up only staying one night and moved to a different hotel for the remainder of our trip.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
The room was so spacious. Loved the small kitchenette. Frig didn’t work but when called they were right up to replace. Very nice staff. Recommend this location to is close to so much.
Stayed 5 nights in Dec 2025

10/10 Excellent

ANGELICA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a very convenient location, close to Ktown and Midtown Manhattan and the train station. Luggage storage for free was a plus! We were able to sleep confortably and thr sheets were clean and crisp! Will definitely come back here!!
Stayed 1 night in Dec 2025

8/10 Good

Liann

Travelled with family
Liked: Cleanliness, room comfort
Hotel is nice, clean and management is communicative. Nice to have a kitchenette area with cups, plates and silverware as well as a fridge and microwave. Downfall is the pillows are so flat it doesn’t feel like you even have a pillow. The shower is super small and the closet doesn’t have alot of room for 4 people to hang clothes. Still, I would stay again
Stayed 3 nights in Nov 2025

4/10 Poor

Susan

Travelled with group
Liked: Cleanliness
Room was extremely small, only stocked with 5 towels, no wash cloths (but brought to us promptly) VERY LOUD. The pipes made a clinking noise, the people above us were loud. As a very night sleeper this did not go well. Bed was comfy. Room was very clean. Went and bought pillows due to their pillows being poor quality.
Stayed 4 nights in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great and will come again! And tell all my friends and family
Stayed 1 night in Nov 2025

10/10 Excellent

Perilee

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean! The girl at the front desk is awesome- we have stayed here before. It’s close to our needed shopping in the garment district and the price is right!!!
Stayed 1 night in Nov 2025