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Motto by Hilton New York City Chelsea

4.0 star property

Photo gallery for Motto by Hilton New York City Chelsea

Exterior
Creator video - submitted by luxxshari
Lobby
Bar (on property)
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Housekeeping

Explore the area

View map
113 West 24th Street, New York, NY, 10001
  • Place, 5th Avenue
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Empire State Building
    ‪10 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Double Beds

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Double Beds

8.6 out of 10
Excellent
(42 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Double Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed

9.2 out of 10
Wonderful
(96 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (1 King Bed & 1 Twin Bunk Bed)

In-room safe, soundproofing, free WiFi, bed sheets

Room (1 King Bed & 1 Twin Bunk Bed)

8.4 out of 10
Very good
(32 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Room, Accessible (1 King Bed & 1 Twin Bunk Bed, Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, Accessible (1 King Bed & 1 Twin Bunk Bed, Hearing)

9.6 out of 10
Exceptional
(8 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(69 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Mobility, Roll-In Shower)

View from room

Room, 1 King Bed, Accessible, City View (Mobility, Roll-In Shower)

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Landmark City View)

Room, 1 King Bed (Landmark City View) | View from room

Room, 1 King Bed (Landmark City View)

9.0 out of 10
Wonderful
(59 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

View from room

Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

8.0 out of 10
Very good
(1 review)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Flex Room with Murphy Bed)

In-room safe, soundproofing, free WiFi, bed sheets

Room (Flex Room with Murphy Bed)

7.8 out of 10
Good
(6 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Murphy Bed

View all photos for Room, Accessible (Flex Room, Hearing, Murphy Bed)

In-room safe, soundproofing, free WiFi, bed sheets

Room, Accessible (Flex Room, Hearing, Murphy Bed)

  • 18 sq m
  • Sleeps 2
  • 1 Double Murphy Bed

View all photos for Room (4 Twin Bunk Beds)

In-room safe, soundproofing, free WiFi, bed sheets

Room (4 Twin Bunk Beds)

9.6 out of 10
Exceptional
(7 reviews)
  • 19 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Room, Accessible, Bathtub (4 Twin Bunk Beds, Mobility)

In-room safe, soundproofing, free WiFi, bed sheets

Room, Accessible, Bathtub (4 Twin Bunk Beds, Mobility)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Room, Accessible (4 Twin Bunk Beds, Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, Accessible (4 Twin Bunk Beds, Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

View from room

Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom, 1.5 Bath Suite

Two Bedroom, 1.5 Bath Suite

Two Bedroom, 1.5 Bath Suite

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bunk Bed, 1 King Murphy Bed and 1 King Bed

View all photos for Room, 1 King Bed (Roll-In Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room (1 King Bed & 1 Twin Bunk Bed)

Shower, free toiletries, hair dryer, towels

Room (1 King Bed & 1 Twin Bunk Bed)

  • Sleeps 3

View all photos for Room (Flex Room with Murphy Bed)

Shower, free toiletries, hair dryer, towels

Room (Flex Room with Murphy Bed)

  • Sleeps 2

View all photos for Room, 1 King Bed

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed

  • Sleeps 2

View all photos for Room, 1 King Bed (Landmark City View)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed (Landmark City View)

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible (Hearing)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible, City View (Mobility, Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, City View (Mobility, Roll-In Shower)

  • Sleeps 2

View all photos for Room, 1 King Bed, City View

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, City View

  • Sleeps 2

View all photos for Room, 2 Double Beds

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Double Beds

  • Sleeps 4

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Shower, free toiletries, hair dryer, towels

Room, 2 Double Beds, Accessible (Hearing)

  • Sleeps 4

View all photos for Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4

View all photos for Room, Accessible (1 King Bed & 1 Twin Bunk Bed, Hearing)

Shower, free toiletries, hair dryer, towels

Room, Accessible (1 King Bed & 1 Twin Bunk Bed, Hearing)

  • Sleeps 3

View all photos for Room, Accessible (Flex Room, Hearing, Murphy Bed)

Shower, free toiletries, hair dryer, towels

Room, Accessible (Flex Room, Hearing, Murphy Bed)

  • Sleeps 2

View all photos for Room, Accessible, Bathtub (1 King Bed & 1 Twin Bunk Bed,Mobility)

Shower, free toiletries, hair dryer, towels

Room, Accessible, Bathtub (1 King Bed & 1 Twin Bunk Bed,Mobility)

  • Sleeps 3

View all photos for Room (4 Twin Bunk Beds)

In-room safe, soundproofing, free WiFi, bed sheets

Room (4 Twin Bunk Beds)

  • Sleeps 4

View all photos for Accessible Bunk Bed Room

Bathroom

Accessible Bunk Bed Room

  • Sleeps 5

Urban 1 King Mobility Access Bathtub

  • Sleeps 2

View all photos for 1 KING LANDMARK CITY VIEW HEARING ACCESSIBLE

In-room safe, soundproofing, free WiFi, bed sheets

1 KING LANDMARK CITY VIEW HEARING ACCESSIBLE

  • Sleeps 2

View all photos for 4 TWIN BEDS MOBILITY ACCESSIBLE WITH BATHTUB

Shower, free toiletries, hair dryer, towels

4 TWIN BEDS MOBILITY ACCESSIBLE WITH BATHTUB

  • Sleeps 4

View all photos for Urban King - Hearing Accessible

Shower, free toiletries, hair dryer, towels

Urban King - Hearing Accessible

  • Sleeps 2

View all photos for 1KNG LANDMARK CITY VW MOBILITY ACCESSIBLE TUB

Shower, free toiletries, hair dryer, towels

1KNG LANDMARK CITY VW MOBILITY ACCESSIBLE TUB

  • Sleeps 2

4 Single Beds

  • Sleeps 4

4 Twin Beds Hearing Accessible

  • Sleeps 4

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About the area

New York

Located in New York (Manhattan), Motto by Hilton New York City Chelsea is within a 15-minute walk of 5th Avenue and Madison Square Garden. .This hotel is 0.7 mi (1.1 km) from Empire State Building and 0.7 mi (1.1 km) from Macy's.

What's nearby

  • 5th Avenue - 5 min walk - 0.4 km
  • Madison Square Park - 5 min walk - 0.4 km
  • Chelsea Hotel - 5 min walk - 0.5 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Empire State Building - 10 min walk - 0.8 km

Getting around

  • New York 23rd St. Station - 2 min walk
  • 23 St. Station (7th Av.) - 4 min walk
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • ‪Smithfield Hall - ‬3 min walk
  • ‪Dunkin' - ‬2 min walk
  • ‪Barcade - ‬3 min walk
  • ‪Memo Shish Kebab - ‬2 min walk
  • ‪2 Bros. Pizza - ‬2 min walk

About this property

Motto by Hilton New York City Chelsea

Motto by Hilton New York City Chelsea offers 374 air-conditioned accommodations with laptop-compatible safes and hair dryers. Cable television is provided.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 374 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.
At Motto by Hilton New York City Chelsea, enjoy a satisfying meal at the restaurant.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage.
Motto by Hilton New York City Chelsea has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 42 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34.43 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Motto by Hilton New York City Chelsea Hotel
Motto by Hilton New York City Chelsea New York
Motto by Hilton New York City Chelsea Hotel New York

Motto by Hilton New York City Chelsea Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1086 out of 1522 reviews
Rating 8 - Good. 262 out of 1522 reviews
Rating 6 - Okay. 89 out of 1522 reviews
Rating 4 - Poor. 40 out of 1522 reviews
Rating 2 - Terrible. 45 out of 1522 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Inna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Honestly super cute rooms. Decor is lovely. Staff was really nice as well
Stayed 3 nights in Aug 2025

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness, staff & service, amenities
My new favorite hotel!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Krystal

Stayed 3 nights in Dec 2025

6/10 Okay

Joey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great and the view from my city view room was awesome. The room might have been one of the most annoying I’ve ever stayed in though. 1. The lights are tied to some type of sensor, they kept shutting off when I was sitting down trying to work. When I stood up they would turn back on. I never did figure out how to stop this. 2. There was no closet in the room. In an already small room it means having to take up space with a luggage rack in the middle of the room. 3. The bathroom sink was in the entryway/bedroom.
Stayed 3 nights in Dec 2025

8/10 Good

Cory

Stayed 2 nights in Dec 2025

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jamie was amazing he assisted us this whole trip , big shoutout to Jamie for giving us the best room and this will be my go-to hotel when i am visiting NYC
Stayed 3 nights in Nov 2025

10/10 Excellent

Nadav

Stayed 2 nights in Dec 2025

10/10 Excellent

Brittany, Nashville

Stayed 4 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

4/10 Poor

Amanda

Travelled with partner
Liked: Amenities
We were unpleasantly interrupted between the hours of 11 pm and then past midnight by a dog left unattended across the hall from us who was barking incessantly due to his owners who left him left unattended. After front calls to the front desk, we were told nothing could be done since the dogs owners were out, and all they could be done was wait until they returned.
Stayed 1 night in Dec 2025

8/10 Good

Gary

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Tiny rooms, but great view.
Stayed 1 night in Dec 2025

10/10 Excellent

Guido

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was perfect in the hotel, thank you very much.
Stayed 4 nights in Nov 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at this hotel. Great experience all around.
Stayed 1 night in Nov 2025

10/10 Excellent

Keren

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super nice and service was excellent, great room clean with stunning view of New York !
Stayed 2 nights in Nov 2025

6/10 Okay

Roger, Sunny Isles Beach

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Nov 2025

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness
The room was clean, and the staff treated us really well. During our stay, 2 out of the 4 elevators broke down, and there were massive lines trying to get up or down in the building. The bathroom was also uncomfortable to shower in, as the angle of the showerhead does not point down
Stayed 4 nights in Nov 2025

10/10 Excellent

Janay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

4/10 Poor

natalia, miami

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I enjoyed the clean and modern decor, the hotel feels like it has been recently renovated. The location is absolutely amazing—less than a block from Eataly and surrounded by countless wonderful cafés and restaurants, also an easy walk or short subway ride to all the tourists attractions. Having an on-site restaurant was also convenient, and the hotel’s shuttle service to the airport was a nice added bonus. However, there were a few downsides. The reception staff was not very welcoming, which set a disappointing tone at check-in. But the biggest issue—and the one that truly affected the overall experience—was the elevator situation. With elevators out of service, the wait times were often over 20 minutes just to get into an elevator. This became extremely frustrating and overshadowed many of the positives. Overall, the hotel has strong potential thanks to its cleanliness, modern feel, and unbeatable location, but the service and elevator issues need serious attention.
Stayed 4 nights in Nov 2025

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, property conditions & facilities
Spacious and nice room with lots of amenities. Cool artsy vibe throughout hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Einat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful! friendly, and helpful staff - amazing amenities, and ambience
Stayed 1 night in Nov 2025

8/10 Good

Adiela

Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Nov 2025

10/10 Excellent

Seána

Stayed 1 night in Nov 2025