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Phoenix Hotel

2.5 star property

Photo gallery for Phoenix Hotel

Exterior
Interior
Living room
Reception
Blackout curtains, free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
517 39th St, Brooklyn, NY, 11232
  • Place, Sunset Park
    ‪2 min walk‬
  • Place, Green-Wood Cemetery
    ‪3 min walk‬
  • Place, Industry City
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪40 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Single Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Superior Single Room, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Signature Single Room, 1 King Bed, Non Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
4.0 out of 5, Very good, 1,236 reviews
The price is NZ$192
includes taxes & fees
10 May - 11 May
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About the area

Brooklyn

When you stay at Phoenix Hotel in Brooklyn, you'll be connected to a rail/subway station, a 4-minute drive from Prospect Park and 6 minutes from Barclays Center Brooklyn. .This hotel is 3.7 mi (6 km) from Brooklyn Bridge and 4.9 mi (7.9 km) from One World Trade Center.

What's nearby

  • Sunset Park - 2 min walk - 0.2 km
  • Green-Wood Cemetery - 3 min walk - 0.3 km
  • Industry City - 6 min walk - 0.6 km
  • Tomb of Secrets at Green-Wood Cemetery - 14 min walk - 1.2 km
  • New York Harbor - 4 min drive - 1.8 km

Getting around

  • Brooklyn Flatbush Avenue Station - 6 min drive
  • 36 St. Station (4th Av.) - 7 min walk
  • John F. Kennedy Intl. Airport (JFK) - 61 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Sunset Park Diner & Donuts - ‬1 min walk
  • ‪Don Pepe Tortas Y Jugos - ‬1 min walk
  • ‪Judy's - ‬3 min walk
  • ‪Sole Cafe - ‬6 min walk

About this property

Phoenix Hotel

Phoenix Hotel offers 45 air-conditioned accommodations with blackout drapes/curtains. This Brooklyn hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations. A nightly turndown service is provided and housekeeping is offered daily.
Make yourself at home in one of the 45 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations are provided. Conveniences include a turndown service and blackout drapes/curtains, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Planning an event in Brooklyn? This hotel has facilities measuring 1000 square feet (93 square meters), including conference space.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Property is also known as

PHOENIX HOTEL Hotel
PHOENIX HOTEL Brooklyn
PHOENIX HOTEL Hotel Brooklyn

Phoenix Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 97 out of 314 reviews
Rating 8 - Good. 48 out of 314 reviews
Rating 6 - Okay. 38 out of 314 reviews
Rating 4 - Poor. 44 out of 314 reviews
Rating 2 - Terrible. 87 out of 314 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Mariya, new york

Disliked: Cleanliness, amenities, property conditions & facilities
Place getting worse and worse unfortunately. The housekeeping staff that work nights are amazing though.
Stayed 3 nights in Jan 2026

2/10 Terrible

Ronnie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very neglected with dirty sheets and that were stained. Air conditioner was filthy looks like hasn’t been cleaned in years. Towel has stain's on them as well as the pillows.
Stayed 1 night in Jan 2026

8/10 Good

Alphonso

Liked: Cleanliness
Disliked: Amenities
Basic but clean 👌
Stayed 1 night in Jan 2026

10/10 Excellent

Guadalupe

Liked: Cleanliness
Es un lugar muy bonito con muchas asistencia ? De verdad se los recomiendo!! Y tienen parqueo la habitación es bastante grande y muy limpio 👍👍👍👍👍
Stayed 2 nights in Jan 2026

10/10 Excellent

Maria, Brooklyn

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Mariya, new york

Stayed 1 night in Jan 2026

4/10 Poor

Bryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Elcouteb

Stayed 2 nights in Jan 2026

10/10 Excellent

Sonia

Business traveller
The clerk at front desk
Stayed 1 night in Jan 2026

10/10 Excellent

Hafedh, Akron

Stayed 1 night in Dec 2025

10/10 Excellent

Mariya, new york

Stayed 1 night in Dec 2025

8/10 Good

Mohinur

Stayed 1 night in Dec 2025

6/10 Okay

Laurence

Liked: Cleanliness
Disliked: Amenities
Yes. Just have to ask the servants for stuff. They came right away. The shower pressure was not acceptable.
Stayed 1 night in Dec 2025

8/10 Good

Peter

Stayed 1 night in Dec 2025

8/10 Good

Peter

Stayed 1 night in Dec 2025

8/10 Good

Peter

Stayed 2 nights in Dec 2025

2/10 Terrible

Daniel

Disliked: Cleanliness
The room wasn't cleaned at all , the sheets was never changed they was dirty as hell and the pillows was dirty allso i have pictures to prove it
Stayed 1 night in Dec 2025

4/10 Poor

Danielle

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Tv barely worked and fridge did not work at all
Stayed 2 nights in Dec 2025

10/10 Excellent

Srinath

Stayed 1 night in Dec 2025

2/10 Terrible

Hugh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2025

4/10 Poor

Nikkita

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Jillian

Stayed 1 night in Dec 2025

8/10 Good

Yuqing

Stayed 3 nights in Dec 2025

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Disliked: Amenities
It looks like they are running a homeless shelter there. Staff was nice. Room is tiny and not enough pillows.
Stayed 1 night in Dec 2025

6/10 Okay

Shelly-ann

Travelled with partner
Liked: Cleanliness
My keys got cut off first night I stayed staff thinks I check out was trying give me a room someone was already check in to staff need better training on how to deal with customers.
Stayed 2 nights in Nov 2025