Room options

Room, 1 King Bed

8.6 out of 10
Excellent
(158 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.6 out of 10
Excellent
(29 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(30 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(35 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

New York

Located in New York (Manhattan), The Cloud One New York-Downtown, by the Motel One Group is within a 15-minute walk of One World Trade Center and Battery Park. .This hotel is 3.4 mi (5.5 km) from Empire State Building and 3.6 mi (5.8 km) from Bryant Park.

What's nearby

  • Wall Street - 2 min walk - 0.2 km
  • New York Stock Exchange - 3 min walk - 0.3 km
  • National September 11 Memorial & Museum - 4 min walk - 0.4 km
  • One World Trade Center - 5 min walk - 0.4 km
  • Battery Park - 13 min walk - 1.1 km

Getting around

  • Rector St. Station (Greenwich St.) - 2 min walk
  • New York Christopher St. Station - 5 min drive
  • LaGuardia Airport (LGA) - 28 min drive

Restaurants

  • ‪Eataly - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Spotify Café - ‬2 min walk
  • ‪O'Hara's Restaurant and Pub - ‬1 min walk
  • ‪Trinity Place - ‬2 min walk

About this property

The Cloud One New York-Downtown, by the Motel One Group

Hotel connected to a shopping center in New York with a bar
The Cloud One New York-Downtown, by the Motel One Group offers 326 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Stay in one of 326 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
This smoke-free hotel offers offsite parking.
Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Children aged 6 and younger eat free breakfast.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Children aged 6 and younger eat free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 40 per day); reservations required

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 24.50 to 24.50 for adults and USD 12.25 to 24.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 24.50 to 24.50 for adults, and USD 12.25 to 24.50 for children
  • Nearby parking fee: USD 40 per day (984 ft away)
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

Property is also known as

Project Hotel NYC
Hotel NY Downtown Manhattan
The Cloud One New York Downtown
The Cloud One New York Downtown by the Motel One Group
The Cloud One New York-Downtown, by the Motel One Group Hotel
The Cloud One New York-Downtown, by the Motel One Group New York

The Cloud One New York-Downtown, by the Motel One Group Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 876 out of 1290 reviews
Rating 8 - Good. 239 out of 1290 reviews
Rating 6 - Okay. 90 out of 1290 reviews
Rating 4 - Poor. 44 out of 1290 reviews
Rating 2 - Terrible. 41 out of 1290 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Aaliyah

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in Oct 2025

8/10 Good

Michael, Bethesda

Liked: Cleanliness, staff & service
We selected the hotel primarily for its location. The price was higher than we usually like for NYC hotels but we decided to splurge this time. The room was fine although a bit small. Major problem was loud noice from the HVAC system when turning on the cooling system. Very annoying.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay. This was my first time staying in this area of the city and this hotel exceeded my expectations. The room was spacious and clean. Huge bathrooms with great lighting for getting ready. The bar/lounge was gorgeous with amazing views at night. I felt safe in the area even at 2 am coming back from the bar as a woman. Will definitely be coming back.
Stayed 1 night in Oct 2025

10/10 Excellent

Emma, South Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at the hotel many times and also love it!! Elena, Jorge and the other staff are always incredible, kind and quick to attend to guests!! BUT we had reserved a room with 2 QUEEN beds and it was 2 DOUBLE BEDS, as three of us were traveling. It was explained to me that the hotel ONLY has double beds NOT QUEEN as it is listed. Which we need the space for my family. The description needs to be changed on the bed size to be clear.I was charged MORE for the double beds as they were advertised as Queens. Which was A MAJOR glitch in our trip to the city. Be prepared if you are expecting larger beds.. but other than that the hotel is wonderfully located, safe, clean…
Stayed 2 nights in Oct 2025

10/10 Excellent

Crystal, Erlanger

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Beds were super comfy and staff was great!!! Great location.
Stayed 1 night in Oct 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, walking distance to every thing.
Stayed 1 night in Oct 2025

10/10 Excellent

Thibaut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money, I really enjoyed my stay there, it is my new address for when I come to NY!
Stayed 2 nights in Oct 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes the A/C worked great
View from our room on the 22nd floor
View from our room
Night view from our room
Night view from our room
Stayed 3 nights in Oct 2025

10/10 Excellent

Emmanuella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located close to several train stations, the World Trade Center, and enjoyable restaurants
Stayed 2 nights in Oct 2025

8/10 Good

Darryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
room clean, aircon noisy
Stayed 1 night in Oct 2025

10/10 Excellent

Lanaya

Liked: Cleanliness, staff & service, property conditions & facilities
clean room staff bar and air conditioning
Stayed 2 nights in Sep 2025

10/10 Excellent

Sruthi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Emlynn

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Yi Feng

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Hotel was nice and staff was friendly, but during our stay the fire alarm malfunctioned at 6 am for 30 minutes, and again the next night at 1 am.
Stayed 3 nights in Oct 2025

8/10 Good

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sheyla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

ashlee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I continue to return to this property due to the great location, rooftop bar, and overall size and space of the rooms. All of this is hard to find in Manhattan!
Stayed 3 nights in Jun 2025

8/10 Good

Rebecca

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cloud One Hotel is in a fantastic location – directly across from Ground Zero and just steps from major downtown landmarks and subway stations. It’s brand new, clean, and stylish, with a modern design that feels fresh and welcoming. The rooms are quite small, as is typical in NYC, but very well-designed and comfortable for short stays.
Stayed 2 nights in Sep 2025

10/10 Excellent

Angela, Amherstburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing experience! A clean and beautiful hotel. The staff was so kind and quick! We really enjoyed staying here for our one year anniversary
Stayed 2 nights in Sep 2025

10/10 Excellent

nhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. Got the 2 queen corner room with the river and memorial pool view and it was stunning. Front desk were very nice and helpful. Would 100% stay again!
Stayed 2 nights in Sep 2025