This is my third time ataying at this hitel. Lovely place. This time my daughter received a considerable hard time from the check in staff. She did nit get the name of the dark skinned lady, who was unecessarily rude and nasty, to a young, black female soli travel. However, Soraya, the manager was exceptional. I gad dealth with her personally the last tine that i stayed here and she was exceptional, as well. It is shameful that jealousy and hatred were so prevelant in the other's lady heart. I pray that karma will rear its head if she has a loved one traveling solo. God blesd Soraya amd her felliw team, except for the spiteful check in clerk.