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SpringHill Suites by Marriott New York Queens

3.0 star property

Photo gallery for SpringHill Suites by Marriott New York Queens

Lobby sitting area
Lobby lounge
Lobby lounge
In-room safe, desk, blackout curtains, iron/ironing board
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View map
38-39 9TH STREET BUILDING B, Long Island City, NY, 11101
  • Place, Queensbridge Park
    ‪3 min walk‬
  • Place, Gantry Plaza State Park
    ‪11 min walk‬
  • Place, Memorial Sloan-Kettering Cancer Center
    ‪4 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | City view

Suite, 1 King Bed, City View

8.4 out of 10
Very good
(8 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, City View

8.2 out of 10
Very good
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

8.4 out of 10
Very good
(98 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, City View (Hearing Accessible)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Long Island City

With a stay at SpringHill Suites by Marriott New York Queens in Long Island City (Queens), you'll be within a 10-minute drive of 5th Avenue and Central Park. .This hotel is 3.5 mi (5.6 km) from Broadway and 3.5 mi (5.6 km) from Grand Central Terminal.

What's nearby

  • Queensbridge Park - 3 min walk - 0.3 km
  • The Foundry - 10 min walk - 0.8 km
  • Gantry Plaza State Park - 11 min walk - 1.0 km
  • Memorial Sloan-Kettering Cancer Center - 4 min drive - 1.8 km
  • NewYork-Presbyterian / Weill Cornell Medical Center - 4 min drive - 1.8 km

Getting around

  • Long Island City Hunterspoint Avenue Station - 3 min drive
  • 21 St. - Queensbridge Station - 8 min walk
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • ‪The Buffs - ‬6 min walk
  • ‪Wendy's - ‬7 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Island Foodie - ‬5 min walk
  • ‪Il Miglio Pizza & Italian Restaurant - ‬7 min walk

About this property

SpringHill Suites by Marriott New York Queens

Hotel in Long Island City with free breakfast and a 24-hour front desk
SpringHill Suites by Marriott New York Queens offers 270 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium digital channels. Bathrooms include showers and hair dryers.

This Long Island City hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 270 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured valet parking on site (USD 60.71 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Secured valet parking fee: USD 60.71 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites NEW York Queens
SpringHill Suites by Marriott New York Queens Hotel
SpringHill Suites by Marriott New York Queens Long Island City

SpringHill Suites by Marriott New York Queens Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 637 out of 1257 reviews
Rating 8 - Good. 313 out of 1257 reviews
Rating 6 - Okay. 146 out of 1257 reviews
Rating 4 - Poor. 72 out of 1257 reviews
Rating 2 - Terrible. 89 out of 1257 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

DORRELL, LAVEEN

Business traveller
Liked: Cleanliness
Clean room
Stayed 2 nights in Sep 2025

8/10 Good

DORRELL, LAVEEN

Business traveller
Liked: Cleanliness, property conditions & facilities
The property was great, it's in an area that looks a little sketchy, but once you're inside and get to your room, everything is fine. Very close to the city
Stayed 1 night in Sep 2025

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly clean and helpful
Stayed 3 nights in Jul 2025

8/10 Good

Natasha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Amir

Stayed 1 night in Aug 2025

10/10 Excellent

Jerica

Liked: Cleanliness, staff & service
Just stayed for 1 night. Customer service is great. But the location is not appealing.
Stayed 1 night in Sep 2025

10/10 Excellent

Ian

Stayed 1 night in Sep 2025

10/10 Excellent

Colleen

Stayed 1 night in Sep 2025

4/10 Poor

Zhengxuan

Stayed 5 nights in Sep 2025

10/10 Excellent

Lawrence

Liked: Amenities
Some noise
Stayed 1 night in Sep 2025

2/10 Terrible

Gerson

Stayed 1 night in Sep 2025

6/10 Okay

Kyle

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Andrea

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The Hotel, is a must bedroom are clean. Breakfast was excellent lots of choices. Staff was great! Except the location was not too safety.
Stayed 1 night in Sep 2025

8/10 Good

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside the property was clean and nicely set up for a New York hotel
Stayed 2 nights in Sep 2025

8/10 Good

philip and lynda, fayetteville

Stayed 1 night in Sep 2025

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 stars

Most comfortable beds. Friendliness at check in Great breakfast buffet.
Stayed 2 nights in Sep 2025

2/10 Terrible

Issue

Ok
Stayed 1 night in Sep 2025

4/10 Poor

De

Stayed 1 night in Sep 2025

6/10 Okay

Barry

Stayed 4 nights in Sep 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, friendly staff and transport to Manhattan was easy. Area around the hotel was fine for me but it might be intimidating for single lady tourist. I found the locals to be very friendly. I found myself wandering around Queens late at night because I got the wrong train. A young couple from the area were kind enough to show me back to the hotel. The only small issue was the breakfast area was too small for the size of the hotel. I would definitely use this hotel again if I return to New York.
Stayed 4 nights in Sep 2025

2/10 Terrible

Jonathan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We experienced a serious issue with our room, and the front desk staff member handled the situation with outright unprofessionalism and hostility. Summary of events: • We were assigned an accessible/ADA king room and told all king rooms were this way, with no alternatives available. • The staff member insisted we rebook directly through Marriott and guaranteed a full refund for the original reservation. We followed these instructions, rebooked immediately, and were issued new keys. • Despite this promise, only one night was refunded. Had the truth been disclosed, we would have kept the original room. • The room had a large carpet stain, dismissed by the staff as “nothing could be done.” • After a 45-minute exchange, another guest with me expressed frustration. The staff member responded with offensive language directed at them, which was completely unacceptable. We rebooked into the Residence Inn side, where the rooms were significantly better and accurately reflected the listings online. It is unacceptable that we were charged for one night in a room we left immediately and did not use. On top of this, we made every effort to remain at the property as directed. A full refund of the original reservation is not only reasonable—it is expected.
Stayed 4 nights in Sep 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Omkar

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check in process was particularly slow at 9 30pm . And not just slow, the receptionist was rude for making us wait even though we were in the queue. Other customers were having trouble with the check in and waiting in the long queue
Stayed 1 night in Sep 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

julio, Stockbridge

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy dirty
Stayed 2 nights in Sep 2025