4/10 Poor
Michelle
30 Jan 2025
Disliked: Staff & service, amenities
I was disappointed with my stay for a few reasons:
1. The room was functional but felt cold and uninviting. It lacked warmth—no rugs, minimal textures, and nothing in the bathroom to make it feel cozy.
2. Security was a concern. Anyone could enter the building and access the elevators, which felt unsettling given the lively but sometimes unpredictable surroundings.
3. The water never stayed warm. I couldn’t shower for more than two minutes at a time without it turning cold. Also, note to bring your own conditioner as they don’t supply any.
4. Communication was frustrating. The front desk staff directed everything to a customer service text line, which was slow to respond and didn’t allow calls. This made even simple requests a hassle.
Michelle
Stayed 1 night in Jan 2025