Compare Ski Hotels in Newcastle

Excellent staff and clean rooms. Very accommodating. Highly recommend!

Dated, rude spa staff and sub par.

Lovely big room very comfortable bed, good sized bathroom. Outside was a bit grubby but room was clean. I liked the sofa in the room for chilling.

There was no hot water for showers! I was not told this on check in and found it as a terrible surprise the following morning. At check out I alerted the front desk and the response was, "yeah we know, we have had some people working on it but its not fixed." I asked how long its been this way and she said "I'm not sure but for a while." Absolutely not acceptable for staff not to alert customers of this issue upon arrival. A cold shower is not how most people on trips want to start the day.

The front desk was very good. They gave us good information on local places to eat.

They need more lite food at the bar in the evening. French fries, chicken fingers. Popcorn. Buffalo wings. Items like that then the place would be perfect.