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Citysteps Hotels Newcastle West

2.0 star property

Photo gallery for Citysteps Hotels Newcastle West

Free WiFi, bed sheets
Reception
Reception
Free WiFi, bed sheets
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View map
157 Elswick Rd, Newcastle-upon-Tyne, England, NE4 6SQ
  • St. James' Park
    ‪17 min walk‬
  • Utilita Arena Newcastle
    ‪18 min walk‬
  • University of Newcastle-upon-Tyne
    ‪3 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard family of 5 room

Free WiFi, bed sheets

Standard family of 5 room

  • 11 sq m
  • Sleeps 5
  • 5 Twin Beds

View all photos for Standard Quad Room

Free WiFi, bed sheets

Standard Quad Room

  • 11 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quad Room-Shared

Free WiFi, bed sheets

Standard Quad Room-Shared

  • 11 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room-Shared

Free WiFi, bed sheets

Standard Single Room-Shared

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room-Shared

Free WiFi, bed sheets

Standard Double Room-Shared

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Free WiFi, bed sheets

Standard Triple Room

  • 11 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Studio

Free WiFi, bed sheets

Standard Double Studio

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room-Shared

Free WiFi, bed sheets

Standard Twin Room-Shared

  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Newcastle-upon-Tyne

With a stay at Citysteps Hotels Newcastle West in Newcastle-upon-Tyne (Elswick), you'll be a 3-minute drive from St. James' Park and 5 minutes from Quayside. .This hotel is 11.5 mi (18.4 km) from Beamish Open Air Museum and 0.5 mi (0.8 km) from ISKCON Newcastle.

What's nearby

  • St. James' Park - 17 min walk - 1.5 km
  • Utilita Arena Newcastle - 18 min walk - 1.5 km
  • University of Newcastle-upon-Tyne - 3 min drive - 1.9 km
  • Northumbria University - 4 min drive - 2.6 km
  • Quayside - 4 min drive - 2.9 km

Getting around

  • St James Station - 3 min drive
  • Manors Station - 5 min drive
  • Newcastle Intl. Airport (NCL) - 20 min drive

Restaurants

  • ‪Greggs - ‬8 min walk
  • ‪Persian Bite - ‬11 min walk
  • ‪Pizza Addict - ‬12 min walk
  • ‪Komal Curry House - ‬11 min walk
  • Earthlings - The Healing Café

About this property

Citysteps Hotels Newcastle West

Hotel in Newcastle-upon-Tyne, near St. James' Park
Citysteps Hotels Newcastle West offers 26 accommodations with slippers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and change of towels can be requested.

Stay in one of 26 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and slippers.
The front desk is staffed during limited hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Property is also known as

Citysteps Newcastle West Hotel
Citysteps Newcastle West Newcastle-upon-Tyne
Citysteps Newcastle West Hotel Newcastle-upon-Tyne

Citysteps Hotels Newcastle West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 8 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shadrach E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and good amenities
Stayed 1 night in Sep 2025

10/10 Excellent

Shadrach E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time at Citysteps and I really enjoyed my stay. Great customer service experience. I look forward to my next stay at the hotel ❤️
Stayed 1 night in Aug 2025

10/10 Excellent

lucy

Stayed 1 night in Aug 2025

10/10 Excellent

Barry

Stayed 1 night in Aug 2025

10/10 Excellent

kayleigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff were lovley so helpful and very acomodating
Stayed 4 nights in Jul 2025

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty room nice staff

The woman was very nice showing us the room however the room itself was dirty
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Stayed 1 night in Jul 2025

8/10 Good

Olivier

Travelled with family
Liked: Cleanliness, staff & service
Very clean. Could use a bit more storage (hooks and shelves), especially in the bathroom.
Stayed 3 nights in Jun 2025

8/10 Good

Patrick

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Brooke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time, got upgraded and the rooms were lush very clean and big. Would definitely stay again, thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place, will recommend to anyone
Stayed 1 night in May 2025