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The Magnum Hotel, Sunderland City, Sure Collection by Best Western

3.0 star property

Photo gallery for The Magnum Hotel, Sunderland City, Sure Collection by Best Western

Desk, blackout curtains, iron/ironing board, WiFi
Desk, blackout curtains, iron/ironing board, WiFi
Daily to-go breakfast (GBP 7 per person)
Standard Room, 1 Double Bed, Accessible, Bathtub
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Timber Beach Road, Sunderland, England, SR5 3XG
  • Place, Herrington Country Park
    ‪4 min drive‬
  • Place, North East Aircraft Museum
    ‪4 min drive‬
  • Place, Stadium of Light
    ‪6 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪25 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking (with Two Single SofaBeds)

Desk, blackout curtains, iron/ironing board, WiFi

Executive Room, 1 King Bed, Non Smoking (with Two Single SofaBeds)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Single Sofabed)

Family Room, 1 King Bed, Non Smoking (with Single Sofabed)

Family Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, WiFi

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Sunderland

A stay at The Magnum Hotel, Sunderland City, Sure Collection by Best Western places you in the heart of Sunderland, a 5-minute drive from WWT Washington Wetland Centre and 5 minutes from Stadium of Light. .This hotel is 10.9 mi (17.5 km) from Quayside and 11 mi (17.8 km) from St. James' Park.

What's nearby

  • Herrington Country Park - 4 min drive - 6.5 km
  • North East Aircraft Museum - 4 min drive - 5.6 km
  • Boldon Business Park - 5 min drive - 6.9 km
  • University of Sunderland - 5 min drive - 3.3 km
  • Stadium of Light - 6 min drive - 3.3 km

Getting around

  • St. Peter's Station - 6 min drive
  • Pallion Station - 18 min walk
  • Newcastle Intl. Airport (NCL) - 41 min drive

Restaurants

  • ‪Greggs - ‬5 min drive
  • ‪Greggs - ‬3 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪Greggs - ‬6 min walk

About this property

The Magnum Hotel, Sunderland City, Sure Collection by Best Western

Hotel in Sunderland
The Magnum Hotel, Sunderland City, Sure Collection by Best Western offers 63 accommodations with hair dryers and blackout drapes/curtains. Satellite television is provided.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 63 guestrooms. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
To-go breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (GBP 5 per day)
  • Limited on-site self parking

Food and drink

  • Daily breakfast to-go available 6:30 AM to 9:30 AM for a fee: GBP 7 for adults and GBP 4 for children

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 7 for adults and GBP 4 for children
  • Fee for in-room wireless internet: GBP 0.00 per stay (rates may vary)
  • Uncovered self parking fee: GBP 5 per day
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-in fee: GBP 10
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Sunderland Hotel
Comfort Inn Sunderland
Magnum Hotel Sunderland
The Magnum Hotel Sunderland, Sure Hotel Collection by BW Hotel

The Magnum Hotel, Sunderland City, Sure Collection by Best Western Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 180 out of 396 reviews
Rating 8 - Good. 131 out of 396 reviews
Rating 6 - Okay. 40 out of 396 reviews
Rating 4 - Poor. 22 out of 396 reviews
Rating 2 - Terrible. 23 out of 396 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tyrone

Stayed 1 night in Oct 2025

6/10 Okay

Iain

Travelled with family
Liked: Staff & service
Staff were fantastic. The hotel is a little bit run down needs a bit of a upgrade and a bar and it would be great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and room was clean and very comfortable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Darren

Stayed 3 nights in Oct 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was amazing.
Stayed 3 nights in Oct 2025

2/10 Terrible

Neil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Nathan

Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As I pulled into the car park it dawned on me that I had stayed there before but it had been a Premier Inn back then. I am not sure why it was no longer part of that chain but it hadn't really changed. It was the same as it used to be. It was clean and tidy and the staff were incredibly friendly and helpful. One word of warning: On their website they say they are in walking distance of the city centre amenities such as the Emporium Theatre (which is why we were there). We used Google maps to plan our walk and when it suggested it would take 50 mins we decided that was a little too much of a stroll to the theatre and back. Other than that this is a very good, value for money, hotel with lovely staff.
Stayed 1 night in Sep 2025

10/10 Excellent

lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful. Breakfast was good .They also do meals through outt the day. Great location for Sunderland game about half hour walk on cycle path. Or jump on the park and ride
Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Les

Stayed 3 nights in Sep 2025

8/10 Good

Hany

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

6/10 Okay

Greg

Travelled with family
Liked: Cleanliness
Ok
Stayed 2 nights in Aug 2025

6/10 Okay

Tracy

Travelled with family
Disliked: Amenities, property conditions & facilities
Very dated, you definitely get what you pay for here. Rooms clean and comfortable enough, staff good at check in, very rude at breakfast, we didn’t bother staying for breakfast in the end we walked to the retail park and ate there. Sign on reception said 20 minute walk to Stadium of Light but it’s definitely 30-40 minutes. Would I return, no not really.
Stayed 1 night in Aug 2025

8/10 Good

KEVIN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Football

Nice comfortable hotel but a little way out of the town centre. Clean and tidy though, comfy bed and good shower
Stayed 1 night in Aug 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Will return

Nice comfortable stay, helpful staff
Stayed 2 nights in Aug 2025

6/10 Okay

David

Stayed 2 nights in Aug 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were efficient, welcoming and happy to help. We wanted a cheap & functional room and that’s what we got with a bonus of a fan. The parking was fantastic value - £5 for 24hrs and an easy walk to The Stadium of Light mainly along a pedestrian route. Definitely great value and superb staff.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Fairly standard hotel. Room was okay no more than that, very bland. Shower/bath nozzle to switch from to the other was broken.
Stayed 2 nights in Aug 2025

8/10 Good

Michael J

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

anthony

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor all round.

Very tired. Stained walls and carpet. Executive room !!
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Stayed 8 nights in Aug 2025

4/10 Poor

Rachel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Hotel stay 1 night

Room was dirty and very hot . I had pre booked a cot no cot in room so had to got to reception. No milk sugar one cup and spoon for a hot drink when there should be two. Paid for cooked breakfast to find out it's only continent breakfast reception staff was helpful. Would i stay again no not for me over priced and not what i was looking for in my stay
Stayed 1 night in Aug 2025

8/10 Good

Ifeakachukwu

Stayed 1 night in Aug 2025