Motel One Newcastle

3.5 star property

Photo gallery for Motel One Newcastle

Egyptian cotton sheets, premium bedding, desk, iron/ironing board
Reception
Property entrance
Lobby lounge
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Free WiFi

Explore the area

Map
15 25 High Bridge, Newcastle-upon-Tyne, England, NE1 1EW
  • St. James' Park
    ‪9 min walk‬
  • University of Newcastle-upon-Tyne
    ‪9 min walk‬
  • Quayside
    ‪12 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

Room, 1 Queen Bed View

  • Sleeps 2
  • 1 Queen Bed

Premier Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Single Room

  • Sleeps 1
  • 1 Twin Bed

Room, 1 King Bed View

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Newcastle-upon-Tyne

A stay at Motel One Newcastle places you in the heart of Newcastle-upon-Tyne, within a 15-minute walk of St. James' Park and Quayside. .This eco-certified hotel is 8.2 mi (13.3 km) from Port Of Tyne and 11.3 mi (18.1 km) from Beamish Open Air Museum.

What's nearby

  • Northumbria University - 7 min walk - 0.7 km
  • St. James' Park - 9 min walk - 0.8 km
  • University of Newcastle-upon-Tyne - 9 min walk - 0.8 km
  • The Glasshouse - 11 min walk - 0.9 km
  • Quayside - 12 min walk - 1.0 km

Getting around

  • Monument Station - 4 min walk
  • Newcastle Central Station - 6 min walk
  • Newcastle Intl. Airport (NCL) - 15 min drive

Restaurants

  • ‪The Fat Hippo - ‬2 min walk
  • ‪Revolución de Cuba - ‬2 min walk
  • ‪Pop World - ‬2 min walk
  • ‪Laneway & Co - ‬1 min walk
  • ‪Harry's Bar - ‬2 min walk

About this property

Motel One Newcastle

Eco-certified hotel with a 24-hour front desk and a bar
Motel One Newcastle offers 222 accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Stay in one of 222 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided once per stay.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
One Lounge - Onsite lobby lounge.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.90 per person
  • A bar/lounge

Restaurants on site

  • One Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 5 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 13.90 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Motel One Newcastle Hotel Newcastle-upon-Tyne
Motel One Newcastle Hotel
Motel One Newcastle Newcastle-upon-Tyne
Motel One Newcastle
Motel One Newcastle Hotel
Motel One Newcastle Newcastle-upon-Tyne
Motel One Newcastle Hotel Newcastle-upon-Tyne

Motel One Newcastle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 683 out of 1002 reviews
Rating 8 - Good. 227 out of 1002 reviews
Rating 6 - Okay. 59 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The only slight problem I had was went too have a shower at 5pm and there was no hot water. First time stopping here so it may be a one off and it certainly won’t stop me from going again. Everything else was very good.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Claire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel nice but breakfast poor value

The hotel is lovely but the breakfast is expensive for what you get. It’s also not organised very well so while I would stay again, I wouldn’t add on the breakfast.
Stayed 1 night in Mar 2025

4/10 Poor

Chris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Naomi

Stayed 1 night in Mar 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Please turn on the AC!

Please turn on the coolant for the air-conditioning. I appreciate it costs money, but for the past year, even in summer, the a/c simple blow air through them. I’ve stayed several times so it’s not an issue with a particular room. The rooms are stifling without cooled air in the a/c!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel breakfast was delicious

Great stay friendly staff delicious breakfast will stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Fiona

Overnight Newcastle

Second stay. Great Location, friendly staff, clean and comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Room was lovely. Bed was very comfortable. Nice bathroom. Only small problem was the soundproofing. I was disturbed by sounds from other rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Rachel

Stayed 4 nights in Feb 2025

10/10 Excellent

Idhnan

Stayed 2 nights in Feb 2025

10/10 Excellent

Ailie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Will

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Motel One for one night

A friendly welcome and good service, Room was small but clean and adequate for a short stay on my own. A little small for two though. Bathroom and shower fine and can’t fault cleanliness throughout the hotel. Unusual to have no draught beer at the bar but the bottle I chose was decent. Didn’t opt for breakfast but it looked nice when I checked out. I only stayed one night but a good, central location. Wasn’t a great deal happening and lots of the bars were empty, (understandable for a Monday in February). Lots of chain restaurants around and it’d be worth doing some research if you’re staying and thinking of eating out. The nearest car park was shut so had a bit of a mystery tour trying to navigate the various one way streets and bus lanes but eventually got on an NCP about 10 mins walk from the hotel.
Stayed 1 night in Feb 2025

6/10 Okay

Jeremy

Business traveller
Liked: Staff & service

Great value

Great value hotel in a very central (but quiet) location just off Grey Street. I ahve stayed her 4 tims but in this occasion the room was far too hot, even with the window open, and there seemed to be no way to turn the heat down
Stayed 2 nights in Feb 2025

10/10 Excellent

NEIL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent staff
Stayed 1 night in Feb 2025

10/10 Excellent

Gwen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service

Basic, good location, big bed

The hotel is in a great location very central next to lots of great bars, the reception area and bar looks very nice and modern. The corridors aren’t the nicest, looks like a hospital, the rooms weren’t as nice as the photos made them out to be. The bed was massive and comfy but my bottom sheet had stains on it, the shower didn’t have working temperature control it was boiling hot and couldn’t get it any colder, my mum was in the room next to mine and her shower was freezing and she couldn’t get it any warmer. The soap for the shower isn’t attached to the wall it is just balancing on the tap for the shower. Only 3 coat hangers, no mirror infront of the vanity table and lack of plugs. Rooms could do with a freshen up their was marks on the wall and we were on the bottom floor so had people walking eye level with our room window. We weren’t asked about our stay when we checked out just a thank you bye. Overall for the price and the location I would stay again I just wouldn’t go with high expectations which I did this time as it was my first time staying in a motel one and the reception and photos made it look really nice.
Stain on my bed
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V convenient for city centre
Stayed 1 night in Feb 2025

8/10 Good

Antony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jesper

Stayed 1 night in Feb 2025

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice stay

Great stay at a lovely hotel in the heart of Newcastle. Quiet street and great service. 9.9/10. Just lost 0.1 on breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely find in a central location

We stayed one night so we could see a show at the Theatre Royal, which is literally a three minute walk around the corner from the hotel. The hotel is situated close to lots of bars and restaurants. We found it to be very clean, comfortable, and good value for money. We had a good nights sleep in a very nice large comfy bed. We didn’t have breakfast, as it was only continental. However, there are plenty of places nearby where you can grab something more substantial if you want to.
Stayed 1 night in Feb 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025