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Kings Arms Hotel

3.0 star property

Photo gallery for Kings Arms Hotel

Room
Interior
Bar (on property)
Exterior
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Restaurant

Explore the area

View map
High Street, Melrose, Scotland, TD6 9PB
  • Place, Melrose Abbey
    ‪3 min walk‬
  • Place, Abbotsford The Home Of Sir Walter Scott
    ‪3 min drive‬
  • Place, Dryburgh Abbey
    ‪9 min drive‬

Room options

View all photos for Family Double Room, Ensuite

Room

Family Double Room, Ensuite

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room, Private Bathroom

Family Quadruple Room, Private Bathroom

Family Quadruple Room, Private Bathroom

  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double or Twin Room, Ensuite

Standard Double or Twin Room, Ensuite

Standard Double or Twin Room, Ensuite

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room, Ensuite (Shower)

Standard Double or Twin Room, Ensuite (Shower)

Standard Double or Twin Room, Ensuite (Shower)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

About the area

Melrose

With a stay at Kings Arms Hotel in Melrose, you'll be within a 5-minute walk of Saint Cuthbert's Way and Melrose Abbey. .This hotel is 0.6 mi (1 km) from Southern Upland Way - Section A Trailhead and 1.8 mi (2.9 km) from Waverley Line.

What's nearby

  • Melrose Abbey - 3 min walk - 0.3 km
  • Saint Cuthbert's Way - 3 min walk - 0.3 km
  • Abbotsford The Home Of Sir Walter Scott - 3 min drive - 4.6 km
  • Scott's View - 7 min drive - 8.2 km
  • Dryburgh Abbey - 9 min drive - 9.1 km

Getting around

  • Tweedbank Station - 4 min drive
  • Edinburgh Airport (EDI) - 70 min drive

Restaurants

  • ‪Tempest Brewing Co - ‬4 min drive
  • ‪Ochiltree's Dining - ‬5 min drive
  • ‪Alfonso's - ‬8 min drive
  • ‪Kings Arms Hotel - ‬1 min walk
  • ‪Rhymers Tower Coffee Shop & Restaurant - ‬7 min drive

About this property

Kings Arms Hotel

Hotel in Melrose with a restaurant and a bar
Kings Arms Hotel offers 6 accommodations with coffee/tea makers. Televisions come with digital channels. Bathrooms include bathtubs or showers.
Make yourself at home in one of the 6 guestrooms. Digital television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers.
At Kings Arms Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily for a fee.
Full breakfasts are available for a surcharge and are served each morning.
Kings Arms Hotel has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Food and drink

  • Daily full breakfast available for a fee
  • A bar/lounge
  • A restaurant

Guest services

  • No housekeeping service

More

  • 2 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM

Check-out

Check-out before 10 AM

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Kings Arms Hotel Melrose
Kings Arms Melrose
Kings Arms Hotel Hotel
Kings Arms Hotel Melrose
Kings Arms Hotel Hotel Melrose

Kings Arms Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 17 out of 120 reviews
Rating 8 - Good. 55 out of 120 reviews
Rating 6 - Okay. 33 out of 120 reviews
Rating 4 - Poor. 11 out of 120 reviews
Rating 2 - Terrible. 4 out of 120 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is closed down

Dont book this hotel. It has closed down. Luckily the hotel next door accommodated our family for the night
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

.

Serious complaint made.
Stayed 1 night in Dec 2017

8/10 Good

Fred

Liked: Staff & service
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for the fishing

Staff were very friendly and helpful nice Atmosphere in the pub
Stayed 4 nights in Oct 2017

6/10 Okay

Neil

Liked: Room comfort
Disliked: Staff & service

My business trip to Melrose

Nice peaceful local area, good pub and ok room, breakfast not serviced until after 8am, nobody in hotel before 7.45am, £10 deposit for room key, small car park.
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Not the best

Position in the centre of Melrose was excellect and the beds were comfortable. But our room was rather tired and grubby and the shower did not work. Breakfast was not particularly good.
Stayed 3 nights in Sep 2017

4/10 Poor

James R

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Our room was too small and not in good repair

First the positive: The staff was helpful and friendly. The food in the restaurant, both breakfast and dinner, was excellent. The problem was with the room itself (our room #7, a double bedded room). Because the room was so small the double bed was not the typical queen sized bed.. Then, there was less than two feet on either side of this smaller bed. There was little space for luggage. Being at the end of the hall, the WIFI did not reach the room most of the time. As the floors sloped, the tub was at an angle so water from the shower ran onto the floor unless we made a dam with a towel. In retrospect, as a couple with luggage we should have booked a King room but none were available after we checked in. While parking is implied, the lot is mostly covered by patio tables, making parking limited and difficult. It is possible to get blocked in the lot by other cars. Be aware there is no elevator.
Stayed 1 night in Aug 2017

8/10 Good

Ali , W. Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD CENTRAL LOCATION WITH FRENDLY STAFF

The hotel is in a good location right in the centre of Melrose with young, helpful staff. Good room, although the windy stairs to the second floor were a bit problematic for my elderly mother.
Stayed 1 night in Jul 2017

8/10 Good

Christopher, Camden London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice friendly pub in the centre of Melrose.

The breakfast was excellent, but spoiled by recorded music played.
Stayed 2 nights in Aug 2017

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

4/10 Poor

Martyn, NE Scotland

Disliked: Cleanliness, staff & service
Despite clear instruction not to include items of food within my Dinner I got them served to me... had I been allergic or intolerant it could have been serious I would further add the inclusion of said food item would be deeply offensive to some on religious grounds... When the meal was returned from the Kitchen i still noted evidence of the said Item yet worst was to come the meat was uncooked and cold in the middle. I was offered a free drink for myself and my wife for our trouble...but despite making it clear to staff that excluding my meal I would pay for what I had had the bill came with the1st round of drinks excluded...I then had to again pull staff up and demand a new bill... The Hotel staff really need to listen to what they are being told by guests ... The evening meal was a disappointment and it spoiled my stay at the Hotel as such I won't be returning when I next visit the borders
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a stop

Comfortable rooms & friendly staff. Good food at a reasonable price
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great time.

For the price and the age of the building it was a perfect stay. The meals in the restaurant are beautiful and the staff are lovely. The bar is well priced, who knew you could still get two drinks for £5 now a days.
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

brian, durham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel staff friendly and helpful

Nice hotel would stay again if I was in the area friendly staff and a clean room with comfy beds
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Tired hotel in great location

Breakfast chef late, but he was v apologetic and very fast when he arrived. We asked for 7:30, but told 8 was first time. He could have come earlier, but it was made clear that wouldn't be a good idea. Hotel easy to find. Decor and facilities all a bit tired. 'Its an old building' .One of reception staff more interested in their mobile phones than attending to us.
Stayed 1 night in Jun 2017

2/10 Terrible

anon , england somewhere

Disliked: Staff & service, property conditions & facilities, room comfort

Nice from the outside that's it

Shower broke, window broke, first morning breakfast didn't even open until 08:50 , no one sleeps on site, staff seemed short of time and patients , room small and dated. Biggest waste of £160 ever I'd say! Only plus was on day 2 when I actually got a breakfast it was decent.
Stayed 2 nights in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Poor..!!

Dreadful experience here from as soon as I walked in. Poor customer service, room was very dusty, TV didn't work, no pressure in the shower, and the shower head looked like it hadn't been cleaned for years..! Requested an iron and just got a shrug of the shoulder..!! Definitely will not be staying here again..!
Stayed 1 night in Jun 2017

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities

Not recommended

We stayed here for one night. We could not fault the staff or the food served in the restaurant. The room however was not the cleanest and the en-suite was very basic and simply not up to standard. Would not consider again if we return to Melrose
Stayed 1 night in Jun 2017

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant small hotel in the town small but clean room ,bathroom likewise. Evening meal and Breakfast both excellent as was the service Not suitable if stairs are a problem!
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff

Nice hotel with lovely staff. The only complaint we had was that we didn't have hot water, otherwise it was really good.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Located close to Melrose Abbey

No problems with our stay. The room was clean, warm and exactly what we wanted. Excellect breakfast choices and service.
Stayed 1 night in May 2017

6/10 Okay

Verified traveller

Liked: Cleanliness

Central to Melrose

Greeted by someone who didn't know about parking said she wasn't local. Went back for evening meal only to find last orders 6pm that night (Sunday). No heating on and I was very cold in the bedroom and the dinning/breakfast room, but it was cold outside for May. Lots of hot water, comfy bed and nice bedding. Very central. Staff pleasant. It was ok for one night.

8/10 Good

Dundonian , Dundee, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant and welcoming hotel.

The hotel is well placed for the centre of Melrose, Melrose Abbey, and Abbotsford House.

4/10 Poor

Ken, Newcastle

Disliked: Cleanliness, property conditions & facilities, room comfort

Nice location shame about the hotel

On arrival we were told we had only booked 1 room however our confirmation showed 2. From starting to climb the staircase to entering the room it was clear that this place needed refurbished from top to bottom. Only saving grace for us was both the service and quality of breakfast was good.