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Rissai Valley, a Ritz-Carlton Reserve

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Rissai Villa | Exterior
Lobby
BBQ/picnic Area
Rissai Villa | Pool
Separate bathtub and shower, rainfall showerhead, hair dryer, bathrobes

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Zhongcha Valley, Zhangzha Town, Ngawa Autonomous Prefecture, 623402
  • Place, Jiuzhai Valley National Park
    ‪1 min walk‬
  • Place, Shuzheng Village
    ‪17 min drive‬
  • Place, Ganhaizi National Forest Park
    ‪22 min drive‬

Room options

View all photos for Premium Reserve Villa

Premium bedding, down duvets, pillow-top beds, free minibar items

Premium Reserve Villa

  • Valley view
  • 158 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Reserve Two Bedroom Villa

View from room

Reserve Two Bedroom Villa

  • Valley view
  • 240 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Villa, 1 King Bed, Patio

Premium bedding, down duvets, pillow-top beds, free minibar items

Villa, 1 King Bed, Patio

  • Valley view
  • 158 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Reserve Villa

Premium bedding, down duvets, pillow-top beds, free minibar items

Deluxe Reserve Villa

  • Valley view
  • 158 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Rissai Villa

TV, fireplace, books, heated floors

Rissai Villa

  • Valley view
  • 428 sq m
  • Sleeps 7
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Villa, 3 Bedrooms, Kitchen

TV, fireplace, books, heated floors

Villa, 3 Bedrooms, Kitchen

  • Valley view
  • 428 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Grand Reserve Villa

Premium bedding, down duvets, pillow-top beds, free minibar items

Grand Reserve Villa

  • Valley view
  • 240 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Exterior
Hilton Jiuzhaigou Resort
Ngawa Autonomous Prefecture
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.8 out of 5, Exceptional, 29 reviews
The price is NZ$236
includes taxes & fees
19 May - 20 May
Hilton Jiuzhaigou Resort

About the area

Jiuzhaigou County

When you stay at Rissai Valley, a Ritz-Carlton Reserve in Ngawa Autonomous Prefecture, you'll be steps from Jiuzhai Valley National Park. .This family-friendly hotel is 5.2 mi (8.4 km) from Zharu Temple and 9.7 mi (15.6 km) from Shuzheng Village.

What's nearby

  • Jiuzhai Valley National Park - 1 min walk - 0.0 km
  • Zharu Temple - 8 min drive - 8.5 km
  • Shuzheng Village - 17 min drive - 17.7 km
  • Ganhaizi National Forest Park - 22 min drive - 24.4 km
  • Jiafan Ancient City - 24 min drive - 25.4 km

Getting around

  • Jiuzhaigou (JZH-Huanglong) - 94 min drive

Restaurants

  • ‪袁记云饺 - ‬6 min drive
  • ‪McDonald's 麦当劳 - ‬6 min drive
  • ‪The Club International Lounge - ‬18 min drive
  • ‪阿布氇孜 | Abu Luzi Tibetan Restaurant - ‬6 min drive
  • ‪黄哈达藏家 - ‬3 min drive

About this property

Rissai Valley, a Ritz-Carlton Reserve

Rissai Valley, a Ritz-Carlton Reserve offers 87 air-conditioned accommodations with fireplaces and minibars (stocked with some free items). Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Ngawa Autonomous Prefecture hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Treat yourself to a stay in one of the 87 individually decorated guestrooms, featuring fireplaces and heated floors. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a communal living room.
Grab a bite at one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Children aged 6 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Ngawa Autonomous Prefecture? This hotel has 2303 square feet (214 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Children aged 6 and younger eat free breakfast.
Rissai Valley, a Ritz-Carlton Reserve has 4 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured valet parking on site
  • Limited on-site valet parking
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CNY 398 for adults and CNY 199 for children
  • 4 restaurants

Things to do

  • 24-hour gym
  • Bicycles
  • Billiards/pool table
  • Books
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Video library

Family friendly

  • Art supplies
  • Dining table
  • Free children's club
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,303 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - June 2023
  • Rooftop garden
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fireplace
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM

Late check-in subject to availability

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children aged 6 and younger eat free breakfast

Rollaway/extra beds are available for CNY 1498.0 per day

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CNY 398 for adults and CNY 199 for children
  • Rollaway bed fee: CNY 1498.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Rissai Valley a Ritz Carlton Reserve

A Ritz Carlton Reserve Hotel Jiuzhaigou

Rissai Valley, a Ritz-Carlton Reserve Hotel

Rissai Valley, a Ritz-Carlton Reserve Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 4 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
The villla was spacious and well maintained. I loved the Christmas tree that they set up in the middle of the living room. Made the place warm and special. The staff welcomed us with a sash and a dance and it was nice of them to do so. Our personal assigned Neba (butler) Jasmine Zhang, was super attentive. She went out of her way to make us feel welcome and even prepare small gifts for my boy whose birthday was round the corner. The food was fantastic too! The hotel manager Gin personally came by to say hi and it was a nice touch. We loved the service attitude of all the staff and it certainly made the stay very memorable. Highly recommended if you are looking for a great place to relax and unwind.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic! Will come back in future!
Stayed 2 nights in Mar 2024

10/10 Excellent

YICHEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好的環境貼心的服務，非常值得前往住宿體驗
Stayed 2 nights in Oct 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025