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Empress Inn and Suites by The Falls

2.0 star property

Photo gallery for Empress Inn and Suites by The Falls

Restaurant
Adjacent to the building, a multi-story parking structure offers convenient parking options.
Two beds with red bedspreads and white pillows, a bedside table with a lamp, and framed pictures adorn this cozy space.
Welcome to the Empress Inn & Suites, where guests can check in and enjoy a convenient location with easy access to the surrounding area.
Check-in at the Empress Inn & Suites, where a convenient reception desk offers a flat surface for placing items and a wall-mounted TV for your convenience.

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Parking available
  • Housekeeping

Explore the area

Map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3
  • Clifton Hill
    ‪6 min walk‬
  • Fallsview Casino
    ‪10 min walk‬
  • Fallsview Indoor Waterpark
    ‪13 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Two single beds, a desk, and a television are featured in this hotel room.

Standard Double Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Comfortable room with a neatly made bed, a chair, and a nightstand with a lamp.

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds

  • Sleeps 6
  • 3 Queen Beds

Similar properties

Enjoy the city view from this balcony overlooking the parking lot.

Fairway Inn by the Falls

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
3.2 out of 5, (1012)
The price is NZ$96
for 1 room
includes taxes & fees
19 Aug - 20 Aug
Fairway Inn by the Falls

About the area

Niagara Falls

A stay at Empress Inn and Suites by The Falls places you in the heart of Niagara Falls, within a 10-minute walk of Clifton Hill and Fallsview Casino. .This family-friendly hotel is 0.3 mi (0.5 km) from Skylon Tower and 0.5 mi (0.7 km) from Niagara SkyWheel.

What's nearby

  • Skylon Tower - 6 min walk - 0.6 km
  • Clifton Hill - 6 min walk - 0.6 km
  • Fallsview Casino - 10 min walk - 0.9 km
  • Casino Niagara - 11 min walk - 1.0 km
  • Fallsview Indoor Waterpark - 13 min walk - 1.1 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 83 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Kelsey's - ‬8 min walk
  • ‪Antica Pizzeria - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬8 min walk

About this property

Empress Inn and Suites by The Falls

Victorian hotel with a restaurant connected to the convention center in Niagara Falls
Empress Inn and Suites by The Falls offers 80 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and washers/dryers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with premium digital channels and video-game consoles. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and designer toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 80 individually decorated guestrooms, featuring refrigerators and plasma televisions. Your pillowtop bed comes with Egyptian cotton sheets. Rooms have private balconies. Digital programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and supervised childcare. Additional amenities at this Victorian hotel include a television in a common area, barbecue grills, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Meet other guests and eat at the complimentary reception. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
The hotel offers a complimentary manager's reception on select days.
Empress Inn and Suites by The Falls has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Limo/town car service
  • Parking on site (CAD 14 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • Helicopter/aeroplane tours
  • TV in common areas

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 14.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Empress Inn and Suites by The Falls Reviews

Reviews

6.2
Rating 10 - Excellent. 178 out of 1019 reviews
Rating 8 - Good. 244 out of 1019 reviews
Rating 6 - Okay. 232 out of 1019 reviews
Rating 4 - Poor. 144 out of 1019 reviews
Rating 2 - Terrible. 221 out of 1019 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

William

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good
Stayed 2 nights in May 2025

8/10 Good

Somanchi

Travelled with group
Liked: Staff & service
The staff was good.
Stayed 1 night in May 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Empress Inn

Great little motel. Close to all attractions. A great value for it's location! Friendly staff, easy check in. I'll be back!
Stayed 1 night in May 2025

2/10 Terrible

Ankush

Disliked: Amenities
Bad very bad very bad water dripping in washrooms so so bad
Stayed 2 nights in Apr 2025

2/10 Terrible

Rebecca

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Too brown very rude and not very accommodating.
Stayed 1 night in Apr 2025

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service
Overall cheap and
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay at. Very clean, bed was very comfortable. Would stay there again
Stayed 3 nights in Apr 2025

8/10 Good

Tanmeet

Liked: Property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Aqeel

Stayed 1 night in Apr 2025

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, and price
Stayed 1 night in Apr 2025

4/10 Poor

Shreeya

Disliked: Cleanliness, staff & service, property conditions & facilities
There
Stayed 1 night in Apr 2025

6/10 Okay

Geetanjali

Travelled with family
Too much noise was there from other room and. Blankets were not comfortable. It was ok with compare to price
Stayed 1 night in Apr 2025

2/10 Terrible

Adv

Stayed 1 night in Apr 2025

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Francis

Stayed 2 nights in Apr 2025

4/10 Poor

Paramanathan

Travelled with family
No phone line Very poor service
Stayed 1 night in Apr 2025

8/10 Good

Malkit

Liked: Amenities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Projjwal

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Its value for money
Stayed 1 night in Mar 2025

4/10 Poor

Mark

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was friendly and helpful and for what is was is was clean however it was a dive.
Stayed 1 night in Mar 2025

6/10 Okay

Heather

Travelled with group
For the money and one night, the Empress is fine! It's an old property but you can tell they take care of it.
Stayed 1 night in Feb 2025

8/10 Good

Pedro Pablo

Liked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great on a budget

Budget friendly property. Excellent service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joshua, North York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

2/10 Terrible

Ibrahim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good. Old property They charged me $10 for the parking. The room's smells so bad. Furniture is very old.
Stayed 1 night in Feb 2025