2/10 Terrible
Lawrence
Travelled with group
24 Sept 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff, with the exception of the one young man working was horrible. Treated you like you were bothering them. I took exception with the “$15 daily parking fee” due to the fact that several online sites providing info stated “free parking”… it wasn’t AFTER I booked that I found out by looking at reviews that there was a daily parking fee! (I have examples from online sources stating “free” parking and I WILL dispute that charge with my CC Co. Fountains in the lobby area not working, the outdoor and indoor landscaping was horrible. Dead plants all knocked over. Dirty, stained carpets in the lobby. The curtains in my room had thread bare spots in them. Was assigned a room on the first floor that barely had hot water. The bathroom was SUPPOSE TO BE a handicap setup. No way, was absolutely the SMALLEST bathroom I’ve EVER had in a hotel. The “free” breakfast was an omelette (not bad).. however, everything else on the buffet was COLD! The “reception” happy hour in the evening was bottom shelf (complimentary) alcohol. The blond bartender needs to find another job! It was THE WORST hotel experience of my life and I totally feel ripped off. Just tear it down and build a new complex. For the high price, certainly expected a LOT more. This place SUCKS! DON’T STAY HERE!!!!
Lawrence
Stayed 3 nights in Sep 2025























