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The Westin Sendai

5.0 star property

Photo gallery for The Westin Sendai

Deluxe Suite, 2 Double Beds, Corner | Living area
Meeting facility
Minibar, in-room safe, desk, iron/ironing board
Breakfast, lunch and dinner served
Minibar, in-room safe, desk, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
1-9-1 Ichiban-cho, Aoba-ku, Sendai, Miyagi-ken, 980-0811
  • Place, Asaichi Morning Market
    ‪5 min walk‬
  • Place, Tohoku Gakuin University Tsuchitoi Campus
    ‪13 min walk‬
  • Place, Sendai Anpanman Children's Museum & Mall
    ‪18 min walk‬
  • Airport, Sendai (SDJ)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(9 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Double Beds

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 2 Double Beds

  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Corner

Executive Suite, 1 King Bed, Corner

Executive Suite, 1 King Bed, Corner

  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 83 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds, Corner

Deluxe Suite, 2 Double Beds, Corner

Deluxe Suite, 2 Double Beds, Corner

10.0 out of 10
Exceptional
(1 review)
  • 92 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite, 2 Double Beds

Presidential Suite, 2 Double Beds

Presidential Suite, 2 Double Beds

  • 125 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed

  • 142 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

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About the area

Sendai

With a stay at The Westin Sendai, you'll be centrally located in Sendai, within a 15-minute drive of Sekisui Heim Super Arena and Aoba-dori Avenue. .This luxury hotel is 0.2 mi (0.4 km) from Sendai Ginza Street and 0.2 mi (0.4 km) from Tohoku University Katahira Campus.

What's nearby

  • Asaichi Morning Market - 5 min walk - 0.4 km
  • Aoba-dori Avenue - 5 min walk - 0.4 km
  • Tohoku Gakuin University Tsuchitoi Campus - 13 min walk - 1.1 km
  • Kotodai Park - 14 min walk - 1.2 km
  • Sendai Anpanman Children's Museum & Mall - 18 min walk - 1.6 km

Getting around

  • Sendai Station - 7 min walk
  • Itsutsu-Bashi Station - 9 min walk
  • Sendai Airport (SDJ) - 30 min drive

Restaurants

  • ‪Symphony - ‬2 min walk
  • ‪仙台銀座 キンタロウ - ‬2 min walk
  • ‪Bar TAKE - ‬2 min walk
  • ‪セガフレード・ザネッティ・エスプレッソ 仙台トラストシティ店 - ‬1 min walk
  • ‪コーヒーハウス - ‬3 min walk

About this property

The Westin Sendai

Luxury hotel with a 24-hour fitness center and spa services
The Westin Sendai offers 292 air-conditioned accommodations with minibars and safes. 40-inch flat-screen televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, toilets with an electronic bidet, and complimentary toiletries.

This Sendai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.
Make yourself at home in one of the 292 air-conditioned rooms featuring refrigerators and minibars. 40-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Partially open bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Symphony, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Sendai? This hotel has 6555 square feet (609 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Symphony - This restaurant serves breakfast, lunch, and dinner.
Ichimuan - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
HORIZON - This restaurant serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,427 for adults and JPY 2,214 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • HORIZON
  • Ichimuan
  • Symphony

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6,555 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • Vegetable garden

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • 1 building
  • 37 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 11500 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4427 for adults and JPY 2214 for children
  • Self parking fee: JPY 1500.00 per night
  • Rollaway bed fee: JPY 11500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Sendai Westin
Westin Hotel Sendai
Westin Sendai
Westin Sendai Hotel
The Westin Sendai Hotel
The Westin Sendai Sendai
The Westin Sendai Hotel Sendai

The Westin Sendai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1001 reviews
Rating 8 - Good. 215 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King size beds large room spacious bathroom especially for Japan our third time staying at this Westin
Stayed 8 nights in Aug 2025

10/10 Excellent

David, Washington

Stayed 1 night in Aug 2025

8/10 Good

Saif, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities
I expected to see better gym equipment in a hotel with five stars.
Stayed 2 nights in Jul 2025

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel with great views, it’s not too far from the station and other facilities
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t aware that property had smoking rooms and got reserved under one. I had to upgrade room due to a conference at property that still cost a substantial amount even with a discount and adding points to my bonvoy membership. Still we enjoyed the area and amenities. Thank you.
Stayed 2 nights in Apr 2025

10/10 Excellent

joseph g.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing in every way. Polite and helpful staff, awesome views, large immaculate bedrooms and bathrooms. Very safe area, short ride from train station, I hghly recommend
Stayed 3 nights in Apr 2025

10/10 Excellent

Tiao Yi

Stayed 4 nights in Mar 2025

10/10 Excellent

Frederick E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Incredible high floor view of everything north of downtown Sendai, including the Sendai Dai Kannon statue. The room was very large, quiet, and felt very luxurious, including the great smelling bath salts. Staff was extremely helpful and courteous. They greet you on the first floor and handle luggage, then direct you to the 25th floor lobby where check-in happens. We took an overnight excursion into a nearby onsen town and the hotel graciously stored our main luggage overnight so we wouldn't have to lug it around on a city bus.
Stayed 1 night in Dec 2024

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! We will come back and stay again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Miles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent views of the city.
Stayed 1 night in Nov 2024

10/10 Excellent

Jo, Dunedin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, sublime with amazing views and excellent service.
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

HUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Avery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good night
Stayed 1 night in Oct 2024

10/10 Excellent

Rand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love the Westin Sendai. It is a high class hotel with a home town friendliness, without sacrificing their standards of professionalism. It will always be our go-to hotel in Sendai.
Stayed 2 nights in Sep 2024

10/10 Excellent

MICHAEL

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel gets 5/5. Great rooms, bedding, staff. Etc.
Stayed 3 nights in Sep 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2 week stay was great! The staff was accommodating and attentive. We really enjoyed the lobby lounge, best drinks we had in Sendai.
Stayed 11 nights in Jun 2024

8/10 Good

Julianne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk too far to the sendai station
Stayed 4 nights in Jun 2024

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding! I also had a massage and it was amazing!!! The entire experience was 5 stars! ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Jun 2024

10/10 Excellent

Tsz Him

Stayed 3 nights in May 2024

10/10 Excellent

Chiharu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hope there was laundry service on Sunday…
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Stayed 3 nights in May 2024

10/10 Excellent

Mireille

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024