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Aparthotel

Chatrium Niseko

3.5 star property

Photo gallery for Chatrium Niseko

3 Bedroom Penthouse Annupuri View | Mountain view
Property video
Point of interest
Interior
2 Bedroom Penthouse Suite | Private kitchen

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Gym

Explore the area

View map
Shiki Niseko, 1-jo 3-chome 2-3, Niseko Hirafu, Kutchan-cho, Abuta-gun, Kutchan, Hokkaido, 044-0081
  • Place, Niseko Tokyu Grand HIRAFU
    ‪2 min walk‬
  • Place, Niseko Annupuri International Ski Area
    ‪25 min drive‬
  • Place, Niseko Hanazono Resort
    ‪26 min drive‬

Room options

View all photos for Studio King Bed

Minibar, in-room safe, individually decorated, individually furnished

Studio King Bed

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 Bedroom Suite King Room

Mountain view

1 Bedroom Suite King Room

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Suite

Microwave, stovetop, espresso maker, coffee/tea maker

2 Bedroom Suite

  • City view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Suite Annupuri View

Mountain view

2 Bedroom Suite Annupuri View

  • Mountain view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Suite Mt Yotei View

View from room

2 Bedroom Suite Mt Yotei View

  • Mountain view
  • 77 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 3 Bedroom Suite Annupuri View

3 Bedroom Suite Annupuri View | View from room

3 Bedroom Suite Annupuri View

  • Mountain view
  • 146 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for 1 Bedroom Suite Annupuri View King Room

Smart TV, heated floors

1 Bedroom Suite Annupuri View King Room

  • Mountain view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 3 Bedroom Suite Mt Yotei View

Mountain view

3 Bedroom Suite Mt Yotei View

  • Mountain view
  • 146 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for 1 Bedroom Suite Twin Room

Smart TV, heated floors

1 Bedroom Suite Twin Room

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Suite - Twin Bed

Minibar, in-room safe, individually decorated, individually furnished

2 Bedroom Suite - Twin Bed

  • City view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Suite Annupuri View - Twin Bed

Minibar, in-room safe, individually decorated, individually furnished

2 Bedroom Suite Annupuri View - Twin Bed

  • Mountain view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Suite Mt Yotei View - Twin Bed

Minibar, in-room safe, individually decorated, individually furnished

2 Bedroom Suite Mt Yotei View - Twin Bed

  • Mountain view
  • 77 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Penthouse Suite

2 Bedroom Penthouse Suite | Private kitchen

2 Bedroom Penthouse Suite

  • City view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Penthouse Annupuri View

Smart TV, heated floors

2 Bedroom Penthouse Annupuri View

  • Mountain view
  • 127 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Penthouse Mt Yotei View

Smart TV, heated floors

2 Bedroom Penthouse Mt Yotei View

  • Mountain view
  • 118 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for 3 Bedroom Penthouse Annupuri View

Smart TV, heated floors

3 Bedroom Penthouse Annupuri View

  • Mountain view
  • 169 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for 3 Bedroom Penthouse Mt Yotei View

Smart TV, heated floors

3 Bedroom Penthouse Mt Yotei View

  • Mountain view
  • 173 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Studio Twin Bed

Minibar, in-room safe, individually decorated, individually furnished

Studio Twin Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Suite (No Air Conditioning)

Minibar, in-room safe, individually decorated, individually furnished

2 Bedroom Suite (No Air Conditioning)

  • City view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Suite Twin Bed (No Air Conditioning)

Minibar, in-room safe, individually decorated, individually furnished

2 Bedroom Suite Twin Bed (No Air Conditioning)

  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Kutchan

Located in Kutchan, Chatrium Niseko is in the mountains, a 1-minute drive from Niseko Tokyu Grand HIRAFU and 6 minutes from Shikotsu-Toya National Park. .This family-friendly aparthotel is 6.5 mi (10.5 km) from Niseko Annupuri Gondola and 7.5 mi (12.1 km) from Niseko Moiwa Ski Resort.
View more Aparthotels in KutchanOpens in a new window

What's nearby

  • Niseko Tokyu Grand HIRAFU - 2 min walk - 0.2 km
  • Shikotsu-Toya National Park - 16 min drive - 5.4 km
  • Niseko Annupuri International Ski Area - 25 min drive - 10.8 km
  • Niseko Annupuri Gondola - 25 min drive - 10.8 km
  • Niseko Hanazono Resort - 26 min drive - 10.8 km

Getting around

  • Kutchan Station - 10 min drive
  • New Chitose Intl. Airport (CTS) - 129 min drive

Restaurants

  • ‪AFURI ramen + dumpling - ‬2 min walk
  • ‪Tamashii - ‬1 min walk
  • ‪Elvis Kebabs - ‬1 min walk
  • ‪Apres Bar - ‬2 min walk
  • ‪ふじ鮨 ニセコ店 - ‬2 min walk

About this property

Chatrium Niseko

Chatrium Niseko offers 78 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Smart televisions are featured in guestrooms. Accommodations at this 3.5-star aparthotel have kitchens with stovetops, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 78 individually decorated guestrooms, featuring heated floors and Smart televisions. Kitchens are outfitted with stovetops, microwaves, and espresso makers. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and minibars, as well as phones with free local calls.
Spend the day on the slopes, or enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary ski shuttle makes getting to the slopes a breeze.
Grab a bite to eat at one of the aparthotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include limo/town car service, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Chatrium Niseko has 4 restaurants serving breakfast and dinner.
Green Farm Deli Cafe - This coffee shop specializes in local and international cuisine. Open select days.
Temporada Tapas Bar - This tapas bar specializes in Spanish cuisine. Reservations are required. Open select days.
The Flats Restaurant&Bar - This restaurant specializes in local and international cuisine. Open select days.

Property amenities

Ski

  • Close to skiing
  • Free ski shuttle
  • Ski area nearby
  • Ski lifts nearby
  • Ski storage
  • Snowboarding nearby

Pool/Spa

  • Hot springs nearby
  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 6:00 PM on request
  • Free ski shuttle
  • Limo/town car service
  • Car recommended
  • Free secured, covered self parking on site
  • Limited on-site self parking

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Highchair

Restaurants on site

  • Green Farm Deli Cafe
  • Temporada Tapas Bar
  • The Flats Restaurant&Bar

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Toaster

Dining

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Minibar

Bedrooms

  • Rollaway/extra bed: JPY 11,760 per night

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Fireplace in lobby
  • Heated floor

Entertainment

  • Smart TV

Laundry

  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • In-room accessibility
  • No lift
  • Tile flooring in public areas
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free local calls
  • Gift shop/newsstand
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Weekly housekeeping

Location highlights

  • In a village
  • In the mountains

Things to do

  • 24-hour gym
  • Bicycle parking
  • Bicycle rentals
  • Bicycle tours
  • Ski storage
  • Canoeing nearby
  • Ecotours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 6 floors
  • 78 units
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Bicycle rentals
  • Built in 2012
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 25 2026 to November 7 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Recreation facilities
  • Shuttle services
  • Ski facilities
  • Supervised childcare

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 11760.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 3.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: JPY 35000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 11760.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: UnionPay QuickPass
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chatrium Niseko Kutchan
Chatrium Niseko Aparthotel
Chatrium Niseko Aparthotel Kutchan

Chatrium Niseko Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 147 out of 200 reviews
Rating 8 - Good. 34 out of 200 reviews
Rating 6 - Okay. 10 out of 200 reviews
Rating 4 - Poor. 3 out of 200 reviews
Rating 2 - Terrible. 6 out of 200 reviews

9.4/10

Cleanliness

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Wade

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, easy shuttle bus ride to base areas, helpful staff, great restaurants at the hotel, location was close to other stores and restaurants. Boot room and ski lockers were close to the shuttle pick-up/drop-off so it made equipment storage and retrieval a breeze. Will definitely be returning in the future for another wonderful ski vacation.
Stayed 5 nights in Jan 2026

10/10 Excellent

Huy, Lakewood

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room! Staff was very attentive and incredibly helpful. Amenities are very hard to beat: shuttle service to the mountain and complementary access to laundry was great! I could not have asked for a better experience. Would definitely stay again! Highly recommend!
Stayed 3 nights in Jan 2026

10/10 Excellent

Richard

Stayed 6 nights in Jan 2026

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent ski hotel. All aspects were well taken care of!
Stayed 3 nights in Jan 2026

10/10 Excellent

Manning

Liked: Cleanliness, amenities
Everything was perfect
Stayed 3 nights in Jan 2026

4/10 Poor

Madelaine

Travelled with family
Liked: Cleanliness
The room was outdated in that it was cracking on the walls and roof, the shower head was uncomfortably strong or weak, no in between, the second bedroom did not have a charger or bedside table on one side, only one lamp, needing to ask for a air conditioner remote was frustrating, the body wash was not topped up as apart of room service, when we had the full service the robes weren’t replaced so we were left with no robe, the bins were too compact in the draws o we could no dispose of rubbish easily without leaving it around the room. The rooms were serviced very late in the day and the person doing it had a strong odour that was left behind in the room, problem with it being late in the day is that the people are arriving rooms when guests are typically arriving back. Staff member was not able to help operate the oven as they didn’t understand it either. The location was good and the initial greeting was pleasing, the amenities downstairs were helpful, if you opened up the boot dryers to everyone and had more of them switched on that’d be more convenient. The shuttle bus was good when it wasn’t full or you didn’t have to wait a long time, when it was full it was full with people standing which seems unsafe given the road conditions. All these things add up the a negative experience for a higher end hotel, if it was a 3 star hotel I wouldn’t say these things matter so much, if you want to improve and meet a 4 or 5 star hotel they should well be considered.
Stayed 4 nights in Jan 2026

10/10 Excellent

damian

Staff were friendly and helpful. Room was
Stayed 5 nights in Jan 2026

10/10 Excellent

Luciana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location , super friendly and knowledgeable staff. Both managers were great and both Oliver and Sadie at the front desk amazing. Will definitely recommend!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Andy

Stayed 3 nights in Dec 2025

10/10 Excellent

Dave

Liked: Cleanliness, amenities
Staff was very courteous, helpful. Food and beverage options are many. Cafe is quaint and central. Rhythm rental drop off is very practical.
Stayed 5 nights in Dec 2025

8/10 Good

Tassanee

Stayed 4 nights in Dec 2025

10/10 Excellent

JESSICA, Tomball

Liked: Cleanliness, property conditions & facilities
Excellent option if you visit Niseko ski resort!

10/10 Excellent

JESSICA, Tomball

Stayed 4 nights in Dec 2025

8/10 Good

Kelvin

Stayed 2 nights in Nov 2025

10/10 Excellent

Margareth Elaine

Liked: Cleanliness, property conditions & facilities
Room was perfect with all the amenities, staff was excellent! They were very courteous and always pleasant and helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Aaron

Liked: Cleanliness, property conditions & facilities
Great space
Stayed 1 night in Nov 2025

10/10 Excellent

Cong

Travelled with family
Liked: Cleanliness, amenities
The apartment was very clean and spacious for our family of 3. We are looking forward to stay here again in snow season
Stayed 3 nights in Nov 2025

8/10 Good

lance

Business traveller
Liked: Room comfort
Stayed 8 nights in Oct 2025

10/10 Excellent

Chung Hui

Travelled with family
Liked: Cleanliness, room comfort
The experience was fantastic~~~
Stayed 1 night in Sep 2025

10/10 Excellent

NAOKO

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Sayaka

Stayed 1 night in Aug 2025

10/10 Excellent

Hyun Jun

Travelled with family
Liked: Cleanliness, room comfort
comfortable bed and very clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 8 nights in Apr 2025

10/10 Excellent

MIN HO, Hope Hull

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location to Hirafu
Stayed 6 nights in Feb 2025