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Hotel Downstreet, an Ascend Collection Hotel

3.0 star property

Photo gallery for Hotel Downstreet, an Ascend Collection Hotel

Hypo-allergenic bedding, laptop workspace, blackout curtains
Hypo-allergenic bedding, laptop workspace, blackout curtains
Indoor pool, open 6:00 AM to 10 PM, pool loungers
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

View map
40 Main St, North Adams, MA, 01247
  • Massachusetts Museum of Contemporary Art
    ‪3 min walk‬
  • North Adams Center
    ‪3 min walk‬
  • Natural Bridge State Park
    ‪3 min drive‬
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Mountain View (Top Floor)

Hypo-allergenic bedding, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Mountain View (Top Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Mountain View

Hypo-allergenic bedding, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Mountain View

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Hypo-allergenic bedding, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Top Floor)

Hypo-allergenic bedding, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking (Top Floor)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Hypo-allergenic bedding, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

Hypo-allergenic bedding, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

  • Sleeps 2
  • 1 King Bed

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About the area

North Adams

A stay at Hotel Downstreet, an Ascend Collection Hotel places you in the heart of North Adams, steps from MCLA Gallery 51 and North Adams City Hall. .This hotel is 0.2 mi (0.3 km) from North Adams Center and 0.2 mi (0.3 km) from Massachusetts Museum of Contemporary Art.

What's nearby

  • Massachusetts Museum of Contemporary Art - 3 min walk - 0.3 km
  • North Adams Center - 3 min walk - 0.3 km
  • Windsor Lake Park - 3 min drive - 1.8 km
  • Natural Bridge State Park - 3 min drive - 2.2 km
  • Williams College - 10 min drive - 8.9 km

Getting around

  • Pittsfield Station - 31 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 48 min drive

Restaurants

  • ‪Cumberland Farms - ‬12 min walk
  • ‪Dunkin' - ‬7 min walk
  • ‪Burger King - ‬4 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Jack's Hot Dog Stand - ‬4 min walk

About this property

Hotel Downstreet, an Ascend Collection Hotel

Hotel in North Adams with a 24-hour fitness center and a 24-hour front desk
Hotel Downstreet, an Ascend Collection Hotel offers 90 accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Make yourself at home in one of the 90 guestrooms featuring refrigerators and microwaves. 55-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a communal living room, and a banquet hall.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Tax ID - C0010322090
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 16 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Berkshires
Holiday Inn Berkshires Hotel
Holiday Inn Berkshires Hotel North Adams
Holiday Inn Berkshires North Adams
Holiday Inn North Adams
North Adams Holiday Inn

Hotel Downstreet, an Ascend Collection Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 526 out of 1003 reviews
Rating 8 - Good. 346 out of 1003 reviews
Rating 6 - Okay. 85 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

matthew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff super friendly, most comfortable beds imo I’ve slept in. I sleep better there then at my house.
Stayed 8 nights in Jun 2025

8/10 Good

Setsuko

Room was nice and clean with modern design, the bed thraw, and shower curtain. However, the heater was a bit noisy at night time, only few paper cups were prepared for coffee, and in the bathroom. The bathtub had strong water force. No breakfast.
Stayed 2 nights in Jun 2025

8/10 Good

LAURA, Mechanicsburg

Liked: Staff & service, property conditions & facilities
Clean, convenient, good value.
Stayed 1 night in Jun 2025

10/10 Excellent

Chrystelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and clean rooms. Very professional staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Linette

Liked: Cleanliness, amenities, property conditions & facilities
From the moment I walked in, the elegance and the friendliness of the staff was a positive welcome!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ethelyn

Stayed 1 night in Jun 2025

10/10 Excellent

Paula

Stayed 1 night in Jun 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noises heard through walls from adjoining rooms. Staff friendly and helpful with suggestions. Free local coffee and fresh apples in main lobby.
Stayed 2 nights in Apr 2025

10/10 Excellent

ALEKSey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal spot in town

Great central location, clean, quiet.
Stayed 2 nights in May 2025

8/10 Good

Tiffany

Stayed 3 nights in May 2025

8/10 Good

Tina

Stayed 2 nights in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel - simple and clean rooms and nicer lobby
Stayed 1 night in May 2025

10/10 Excellent

Sunjay

Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities
friendly staff nice area
Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to choose

Check in was easy, staff was very friendly and informative. Pool and hot tub were very clean, shower was great. Nice location too.
Stayed 1 night in May 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in May 2025

8/10 Good

louis

Liked: Cleanliness, staff & service, property conditions & facilities
Conveinence to areas wemwere interested in going
Stayed 2 nights in May 2025

10/10 Excellent

Kavita, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel but the price for the time of year was high in my opinion.
Stayed 1 night in Apr 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and clean the area was a little sad lioking lots of empty store fronts
Stayed 1 night in May 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Janice, billerica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and funky place! Clean, friendly nice staff. Have already stayed here twice and plan to stay again!❤️

6/10 Okay

John

Travelled with family
Liked: Amenities
Check in staff could have been more friendly.
Stayed 1 night in Apr 2025