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The Ritz-Carlton, Montréal

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Terrace/patio
Lunch, dinner, brunch served; garden views
Garden
Lunch, dinner, brunch served; garden views
Lunch, dinner, brunch served; garden views

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
1228 Sherbrooke Street West, Montreal, QC, H3G 1H6
  • Place, The Underground City
    ‪3 min walk‬
  • Place, Sainte-Catherine Street
    ‪5 min walk‬
  • Place, McGill University
    ‪5 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪22 min drive‬

Room options

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About the area

Montreal

With a stay at The Ritz-Carlton, Montréal, you'll be centrally located in Montreal, steps from The Underground City and 5 minutes by foot from McGill University. .This family-friendly hotel is 0.5 mi (0.8 km) from Bell Centre and 0.2 mi (0.4 km) from Sainte-Catherine Street.

What's nearby

  • Sherbrooke Street - 1 min walk - 0.0 km
  • Montreal Museum of Fine Arts - 3 min walk - 0.3 km
  • The Underground City - 3 min walk - 0.3 km
  • Sainte-Catherine Street - 5 min walk - 0.5 km
  • McGill University - 5 min walk - 0.5 km

Getting around

  • Peel Station - 5 min walk
  • Lucien L'Allier Station - 12 min walk
  • Montreal–Trudeau Intl. Airport (YUL) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min walk
  • ‪Mandy's - ‬4 min walk
  • ‪Caffettiera - ‬3 min walk
  • ‪Brass Door Pub - ‬3 min walk
  • ‪Amea - ‬1 min walk

About this property

The Ritz-Carlton, Montréal

The Ritz-Carlton, Montréal offers 129 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Montreal hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open select days. Children under 15 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 129 air-conditioned rooms featuring heated floors and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Maison Boulud, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Montreal? This hotel has 12000 square feet (1115 square meters) of space consisting of conference space and 12 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Maison Boulud - Overlooking the garden, this restaurant serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Cour des Palmiers - This café serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Dom Pérignon Bar - This Champagne bar serves lunch, dinner, and light fare. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The Ritz-Carlton, Montréal is listed in the 2021 Travel + Leisure 500.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Secured, covered valet parking on site (CAD 55 per night)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10:30 AM for a fee: CAD 20 to 80 for adults and CAD 20 to 80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cour des Palmiers
  • Dom Pérignon Bar
  • Maison Boulud

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Baby bath
  • Baby toys
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • High chair
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 12,000 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lift (80 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1912
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - 2018
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • IPod dock
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Heated floor
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 13 2026 to April 17 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 150 per accommodation, per stay, plus a deposit of CAD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 30 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 60.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 80 for adults, and CAD 20 to 80 for children
  • Airport shuttle fee: CAD 120 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: CAD 55 per night
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2027-04-30, 521754

We should mention

Pool access available from 6:30 AM to 10:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Montreal Ritz Carlton
Ritz Montreal
Ritz-Carlton Montréal
Ritz-Carlton Montréal Hotel
Ritz-Carlton Montreal Hotel Montreal
Ritz-Carlton Montréal Hotel Montreal
Ritz-Carlton Montréal Montreal

The Ritz-Carlton, Montréal Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 493 out of 543 reviews
Rating 8 - Good. 33 out of 543 reviews
Rating 6 - Okay. 11 out of 543 reviews
Rating 4 - Poor. 3 out of 543 reviews
Rating 2 - Terrible. 3 out of 543 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kosta

Stayed 1 night in Jan 2026

10/10 Excellent

Rafael

Stayed 3 nights in Jan 2026

10/10 Excellent

Victoria

Stayed 1 night in Jan 2026

10/10 Excellent

Andrea

Stayed 1 night in Jan 2026

10/10 Excellent

Choula

Stayed 1 night in Jan 2026

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Clean everything, extremely nice and helpful staff!
Stayed 5 nights in Dec 2025

10/10 Excellent

STEPHANIE

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great as always! Love the rooms here, and the best location.
Stayed 1 night in Nov 2025

10/10 Excellent

Ioana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love everything The breakfast is a must try and the pool as well
Stayed 1 night in Nov 2025

8/10 Good

Christophe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and well appointed; the staff was extremely friendly and attentive.
Stayed 1 night in Nov 2025

10/10 Excellent

elisa, Seaford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is top shelf!! Beautiful decor, Excellent customer service: Adrien Revenu ,Front office manager, went over and above to make sure we had an amazing experience. We were treated like family and enjoyed everything!
Stayed 3 nights in Nov 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 3 nights in Nov 2025

10/10 Excellent

Khaled

Stayed 1 night in Oct 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Upscale & Excellent Staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Mia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Old world charm with modern services. They go above and beyond.
Stayed 4 nights in Oct 2025

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service. Excellent food.
Stayed 2 nights in Oct 2025

10/10 Excellent

Julia

Stayed 6 nights in Sep 2025

2/10 Terrible

Jess

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pathetic service

The worst Ritz I have ever stayed in. The company should feel ashamed this hotel has their name on it. It doesn’t align with the typical Ritz luxury experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness
steam room not great, everything else top notch
Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A magical experience

This was an anniversary trip we had so been looking forward to, our first trip away from our kids. We wanted to feel spoiled. And the Ritz Carlton delivered. The staff was so kind and accommodating, and our room was incredible. I had mentioned in advance we were celebrating, and the staff left us a kind note and chocolates. Also, I will forever dream of the fancy toilet in our suite. Robot toilet, I love you.
Stayed 3 nights in Sep 2025

10/10 Excellent

Josée

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Location, room. and service
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Stayed 3 nights in Sep 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

8/10 Good

LORAINE KATA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Room very clean. We just hoped for a smart tv where we could put cartoons/ movies our children enjoyed on the tv. Also not many food options for children that are picky rates. However, overall it was an excellent hotel. We still had an amazing time and highly recommend!
Stayed 5 nights in Jun 2025