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St Giles House Hotel

3.5 star property

Photo gallery for St Giles House Hotel

Food and drink
Reception
Bar (on property)
Interior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available

Explore the area

View map
41-45 St Giles St, Norwich, England, NR2 1JR
  • Place, Norwich Theatre Royal
    ‪3 min walk‬
  • Place, Market Place
    ‪6 min walk‬
  • Place, Norwich Castle
    ‪7 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪8 min drive‬

Room options

View all photos for Executive Double Room (not dog friendly)

Executive Double Room (not dog friendly)

Executive Double Room (not dog friendly)

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for The Georgian Double (dog friendly)

The Georgian Double (dog friendly)

The Georgian Double (dog friendly)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (not dog friendly)

Twin Room (not dog friendly)

Twin Room (not dog friendly)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite (not dog friendly)

Junior Suite (not dog friendly)

Junior Suite (not dog friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Georgian Suite (not dog friendly)

Georgian Suite (not dog friendly) | Living area

Georgian Suite (not dog friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (not dog friendly)

Superior Double Room (not dog friendly)

Superior Double Room (not dog friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, minibar, individually decorated, individually furnished

Standard Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Dining
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  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.6 out of 5, Wonderful, 1,001 reviews
The price is NZ$306
includes taxes & fees
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About the area

Norwich

With a stay at St Giles House Hotel in Norwich (Norwich City Center), you'll be a 3-minute drive from Norfolk Broads and 6 minutes from University of East Anglia. .This spa hotel is 0.1 mi (0.2 km) from Binham Priory and 0.1 mi (0.2 km) from Norwich Guildhall.

What's nearby

  • Norwich City Hall - 3 min walk - 0.3 km
  • Norwich Theatre Royal - 3 min walk - 0.3 km
  • Market Place - 6 min walk - 0.5 km
  • Norwich Castle - 7 min walk - 0.7 km
  • Norwich Cathedral - 13 min walk - 1.1 km

Getting around

  • Norwich Station - 17 min walk
  • Norwich (NWI-Norwich Intl.) - 15 min drive

Restaurants

  • ‪Bar Marzano - ‬4 min walk
  • ‪Ten Bells - ‬3 min walk
  • ‪Belgian Monk - ‬4 min walk
  • ‪PizzaExpress - ‬4 min walk
  • ‪PizzaExpress - ‬4 min walk

About this property

St Giles House Hotel

St Giles House Hotel offers 24 accommodations with minibars and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 50-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 24 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, SGH Brasserie, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Planning an event in Norwich? This hotel has 558 square feet (52 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 10:00 AM.
SGH Brasserie - This brasserie serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SGH Brasserie

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • 558 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: GBP 30.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per day
Cribs (infant beds) are available for GBP 25.0 per day

Payment types

Important information

Optional extras

  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

St Giles House Hotel Norwich
St Giles House Norwich
Hotel St Giles House Hotel Norwich
Norwich St Giles House Hotel Hotel
Hotel St Giles House Hotel
St Giles House
St Giles House Hotel Hotel
St Giles House Hotel Norwich
St Giles House Hotel Hotel Norwich

St Giles House Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 162 out of 347 reviews
Rating 8 - Good. 114 out of 347 reviews
Rating 6 - Okay. 49 out of 347 reviews
Rating 4 - Poor. 18 out of 347 reviews
Rating 2 - Terrible. 4 out of 347 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities
Very helpful and freindly staff, room clean and large. Lovely decor, good restaurant.
Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Welcoming staff, wonderful breakfast and a comfortable room.
Stayed 1 night in Dec 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Stayed 2 nights in Nov 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service
Staff were very helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
The room was lovely & clean. The staff were friendly & helpful. If we stay in Norwich again would definitely book here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Nov 2025

6/10 Okay

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was really Lovley and the staff were so helpful and attentive, really good service and so friendly. We had a Georgian suite room no. 23 and the room itself was lovley but however the smell of the drains from the bathroom was quite overwhelming and off putting. I realise it’s a very old building and didn’t complain as I hate doing that but however for a £200 room this should be carefully considered. Overall our stay was a little bit dampened by this and realise now that I should have mentioned the smell for the next guest to not have the same experience. Staff however are amazing xx
Stayed 1 night in Nov 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Stairs were daunting. Great breakfast and nice room and workout facility.
Stayed 2 nights in Nov 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Lovely staff. Amazing breakfast-one of the best I’ve had plus the choice was next level. Bar prices weren’t bad at all and great choice. Definitely will stay again
Stayed 1 night in Nov 2025

6/10 Okay

Mark

Business traveller
Disliked: Property conditions & facilities
Room has a smell of dirty drains
Stayed 1 night in Nov 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service
Great staff, very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Mrs Sophie J

Stayed 1 night in Nov 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place for trips up to Norwich which I do quite a lot.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in many ways. Room, breakfast, staff, convenience, quiet, ambiance, and parking.
Stayed 2 nights in Oct 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t eat breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Stayed 1 night in Sep 2025

6/10 Okay

Damien

Stayed 2 nights in Sep 2025

10/10 Excellent

Mrs GR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

.
Stayed 1 night in Jul 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for central Norwich. Theatre and shops 5 min walk. Main areas tastefully decorated. Spotless. Very calm feel. Reception quirky a private little office room off the side of entrance. Felt like we had stepped back in time. It had a little ding ding bell on the desk for attention. Felt like I was meeting the Bank Manager but don't change your uniqueness. I dread to think how you get on if you have a rush on though! Parking £10 I understand why but great you let us leave our car there next day for as long as needed. Our room spotless and very spacious with a massive telly. The bathroom fan extremely noisy like a jet engine I think you have a problem there but mercifully turned off as long as you avoided putting the light on. We had wished you were serving evening meals. It spoilt our stay. We did not know where to go so ended up with a Burger King. Breakfast a lovely quiet time. Only 2 other tables when we sat down. My full English took 45 mins to come sat with my one coffee offered to me, May I suggest putting a coffee pot on the side so we can help ourselves even a toaster. When my breakfast arrived was worth it. Freshly cooked, non greasy and very tasty. When we come back which we will, I hope you will offer evening meals. All in all, Thank you St Giles for a lovely stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Stayed 1 night in Aug 2025

6/10 Okay

Alison

Needs a little TLC

Nice central location. A bit shabby in places. Allocated accesible room which not asked for mean't sink mirror to low for me to do contacts. Breakfast very good and good choice.
Stayed 1 night in Aug 2025

8/10 Good

Martin

Stayed 2 nights in Aug 2025