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Hotel Riu Vallarta - All Inclusive

3.5 star property

Photo gallery for Hotel Riu Vallarta - All Inclusive

4 outdoor pools, pool umbrellas
Aerial view
On the beach, sun-loungers, beach towels, beach massages
5 bars/lounges, swim-up bar, poolside bar
5 bars/lounges, swim-up bar, poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Av. de los Cocoteros s/n, Lote LL-Cond-Maestro FI, Nuevo Nayarit, NAY, 63732
  • Place, Nuevo Vallarta Beach
    ‪1 min drive‬
  • Place, Flamingos Golf Club
    ‪4 min drive‬
  • Place, Playa Bucerías
    ‪6 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪24 min drive‬

Room options

View all photos for Double Room (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (U)

8.8 out of 10
Excellent
(168 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (U)

8.0 out of 10
Very good
(2 reviews)
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (M)

8.6 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (M)

8.8 out of 10
Excellent
(19 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Partial Ocean View (U)

8.6 out of 10
Excellent
(158 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room (L)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (E)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Partial Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Partial Ocean View (B2C-US)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Partial Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (U)

7.6 out of 10
Good
(8 reviews)
  • 39 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 Double Bed

View all photos for Family Room (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (L)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (U)

9.0 out of 10
Wonderful
(158 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (L)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (M)

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (L)

  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard with Partial Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room Standard with Partial Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4

View all photos for Suite Junior with Garden View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior with Garden View

  • 34 sq m
  • Sleeps 4

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (C)

9.0 out of 10
Wonderful
(4 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (C)

7.8 out of 10
Good
(17 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (C)

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Bed

View all photos for Double Room, Partial Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Partial Ocean View (C)

8.8 out of 10
Excellent
(52 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (C)

9.2 out of 10
Wonderful
(44 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Partial Sea View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Partial Sea View (M)

8.0 out of 10
Very good
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (M)

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (B2C-US)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (U)

7.4 out of 10
Good
(11 reviews)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Double Room, Partial Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Family Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Standard Double Room, Connecting Rooms (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Kids Free | C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (Kids Free | C)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (Kids Free | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Double Room, 2 Bedrooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Family Room (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite with Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite with Sea View

  • 69 sq m
  • Sleeps 2

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room Standard

  • 30 sq m
  • Sleeps 4

View all photos for Suite Junior with Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior with Sea View

  • 34 sq m
  • Sleeps 4

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About the area

Nuevo Nayarit

With a stay at Hotel Riu Vallarta - All Inclusive in Nuevo Nayarit, you'll be on the beach, just a 4-minute walk from Bay of Banderas and a 2-minute drive from Nuevo Vallarta Beach. .This all-inclusive property is 3.5 mi (5.6 km) from Vallarta Adventures and 3.8 mi (6.2 km) from Nayar Vidanta Golf.

What's nearby

  • Nuevo Vallarta Beach - 1 min drive - 1.6 km
  • Flamingos Golf Club - 4 min drive - 3.1 km
  • Playa Bucerías - 6 min drive - 5.0 km
  • El Tigre Golf at Paradise Village - 6 min drive - 6.2 km
  • Paradise Plaza Shopping Center - 7 min drive - 5.8 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 26 min drive

Restaurants

  • ‪Riu Palace Piano Bar - ‬17 min walk
  • ‪Don Rafael - ‬2 min walk
  • ‪Reflect Krystal Sky Bar - ‬17 min walk
  • ‪Villa Bar - ‬9 min walk
  • ‪Kulinarium - ‬2 min walk

About this property

Hotel Riu Vallarta - All Inclusive

Hotel Riu Vallarta - All Inclusive offers 678 accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Nuevo Nayarit property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 678 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a health club, and a sauna. Additional features at this Art Deco property include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Satisfy your appetite at Don Rafael, one of the property's 4 restaurants. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Don Rafael - This buffet restaurant serves breakfast, lunch, and dinner.
Kulinarium - This restaurant serves dinner only. Open daily.
Nirvana - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Il Gusto - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
La Boheme - Onsite bar. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Don Rafael
  • Il Gusto
  • Kulinarium
  • La Boheme
  • Nirvana

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Bicycles
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On the beach
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • No lift

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • Art Deco architecture
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Riu
Riu Vallarta All Inclusive All-inclusive property
Riu Vallarta
Riu Vallarta All Inclusive
Vallarta Riu
Riu Vallarta Hotel Nuevo Vallarta
Riu Vallarta Nuevo
Riu Vallarta All Inclusive
Hotel Riu Vallarta - All Inclusive Nuevo Vallarta
Hotel Riu Vallarta - All Inclusive All-inclusive property

Hotel Riu Vallarta - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1918 out of 3663 reviews
Rating 8 - Good. 926 out of 3663 reviews
Rating 6 - Okay. 486 out of 3663 reviews
Rating 4 - Poor. 173 out of 3663 reviews
Rating 2 - Terrible. 160 out of 3663 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ajit

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious and staff is courteous. Food at the buffet is same during my 7 days of stay. Evening entertainment could be better. Beach is nice. I would recommend this resort.
Stayed 7 nights in Nov 2025

10/10 Excellent

John., justice

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good 👍
Stayed 7 nights in Nov 2025

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Food and the facilities were great, the staff was great
Stayed 3 nights in Nov 2025

8/10 Good

Paola

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff nice and friendly. Property and rooms are clean. Food was okay. Couldn’t comment on the pools because they were very busy and all pool chairs reserved with pool towels by guests well before opening. In terms of the beach, there are vendors constantly soliciting and you will see horses in the hot sun all day without water, The beach is public and hotel doesn’t have control over the vendors or the horses but if you don’t want that type of beach vibe…..I would want to know.
Stayed 4 nights in Nov 2025

10/10 Excellent

Janai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean room, good food
Stayed 3 nights in Nov 2025

10/10 Excellent

Krystal

Liked: Cleanliness, amenities, property conditions & facilities
It was amazing; top to bottom, thank you
Stayed 4 nights in Nov 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Las instalaciones están muy convenientes, la atención es excelente.
Stayed 5 nights in Nov 2025

10/10 Excellent

Cristian

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very welcoming, made me feel like home. Housekeeping was spot on, very quick and efficient when it came to cleaning my hotel room
View of the adult pool
View of the sunset by the beach and adult pool
Beach’s mini shops
Hotel’s courtyard
Stayed 7 nights in Nov 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, amenities, property conditions & facilities
A fantastic stay!!
Stayed 6 nights in Nov 2025

10/10 Excellent

Faith

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great trip all around. The staff were amazing and the food was great. We will definitely be back!!
Stayed 7 nights in Nov 2025

10/10 Excellent

Salvador

Liked: Cleanliness, amenities, property conditions & facilities
service, clean, great food !!!
Stayed 3 nights in Nov 2025

8/10 Good

Tracy Renald

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent staff and very friendly.
Stayed 7 nights in Nov 2025

10/10 Excellent

apolonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect!!!
Stayed 8 nights in Nov 2025

10/10 Excellent

Karim, Burnaby

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, clean hotel and great pools. The buffets were excellent, many varieties of food and well stocked.
Stayed 7 nights in Oct 2025

10/10 Excellent

Luis, Chula Vista

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The place was clean, comfortable, and in a perfect location. Excellent service and a relaxing atmosphere. We really enjoyed our stay and would definitely return.
Stayed 4 nights in Nov 2025

8/10 Good

Jennifer Saldana

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Outdated but clean.
Stayed 5 nights in Nov 2025

10/10 Excellent

Terrie Lynn, Belmont

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was clean and well kept. Enployees were friendly and very willing to help with anything you asked for. Victor was the best activity person we could have asked for. He made our trip even more fun than it would have been without him. Evening entertainment could have been better, but was not horrible.
Stayed 7 nights in Nov 2025

2/10 Terrible

Abel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
This resort was a huge disappointment. If you’re thinking about booking a Riu, save your money and your sanity. From the moment we arrived, it was clear this place was not family-friendly. No welcome drink, barely any food options, and everything closed ridiculously early. No entertainment, no nightlife — nothing. My kids (9–15) were bored out of their minds. The resort was overcrowded, and it honestly felt like we paid to be stuck somewhere with nothing to do. We had to leave the hotel just to find activities, and even that was a mission with all the traffic. The final straw? A cockroach by the ice cream at the buffet. Bugs everywhere. Absolutely unacceptable. The only good thing? The rooms were clean — and that’s me being generous. If I could get a refund, I would in a heartbeat. Think twice (or three times) before booking this place. Total waste of money.
Stayed 4 nights in Nov 2025

8/10 Good

Mark

Stayed 5 nights in Nov 2025

10/10 Excellent

Michelle Lee Ann

Liked: Cleanliness, property conditions & facilities
Excellent stay
Stayed 4 nights in Nov 2025

8/10 Good

Brandon

Stayed 9 nights in Nov 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have a relaxing stay in your resort!!!
Stayed 4 nights in Oct 2025

8/10 Good

justin

Travelled with partner
Liked: Cleanliness, amenities
Cool
Stayed 5 nights in Nov 2025

10/10 Excellent

Gurj

Stayed 5 nights in Sep 2025

10/10 Excellent

Anais

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Nov 2025